CA Asset Portfolio Management vs. Ivanti Neurons for ITAM

Very well suited for a company that [needs] a true asset management process with a process of inventory purchasing.

Incentivized

Ivanti ITAM suite is very robust and offers all the features you need in an ITAM solution. Out of the box, you get all you need, but you are able to customize and add processes that are missing very easily. It will work for any organization, regardless of complexity. We have the full suite of Ivanti products and there are nice integration options that make usage very seamless.

Incentivized

• Tracking of asset through entire life cycle.
• Updating of asset with mass change utility.

Incentivized

• Remote PC Inventory
• Remote PC access (PC access)
• Reporting
• Offsite PC access (through LANDesk Gateway)

Incentivized

• Implementing with service catalog.
• Common asset viewer.

Incentivized

• Licensing can be complex and is fairly expensive. I did not research other ITAM solutions as we use the entire Ivanti suite to see how pricing compares, but it does seem expensive.
• Be careful when you are building you CMDB module in the Ivanti Service Desk tool, we found the hard way that create custom CI processes requires an ITAM license.
• We have submitted a few bugs and the resolution from support seems slow. I find this is common with many vendors, but was hoping for better resolution times with Ivanti.

Incentivized

Good tool just needs a few little tweaks and updates to make it better.

Incentivized

Too expensive and lacks a good user feel.

Incentivized

This is the only software suite in its category I have any real professional experience with, so I cannot speak to how it stands up to the competition

Incentivized

• Been able to refresh PCs with little effort.
• Verify return of equipment.

Incentivized

• We have seen tremendous ROI with custom processes set up to manage the lifecycle of our assets. This was a huge void for us previously and now we can see when assets are coming/going and when they should be retired.
• Integration with other apps via API has allowed us to automate manual tasks and streamline processes.
• Tie-ins with the CMDB function of Service Desk have allowed us to create dynamic workflows to manage the lifecycle of assets and other related assets. Very powerful use case.

Incentivized