Item: CA Asset Portfolio Management
Rating: 8
Author: Shawn Killeen

Use Cases and Deployment Scope

Using it to track all assets and CI purchased, life cycles of workstations and servers leased to company, and assigned software allocation to workstations.

Pros and Cons

Tracking of asset through entire life cycle.
Updating of asset with mass change utility.

Implementing with service catalog.
Common asset viewer.

Return on Investment

Been able to refresh PCs with little effort.
Verify return of equipment.

Alternatives Considered

ServiceNow

Too expensive and lacks a good user feel.

Support Rating

Good tool just needs a few little tweaks and updates to make it better.

Key Insights

Do you think CA Asset Portfolio Management delivers good value for the price?

Yes

Are you happy with CA Asset Portfolio Management's feature set?

Yes

Did CA Asset Portfolio Management live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of CA Asset Portfolio Management go as expected?

Yes

Would you buy CA Asset Portfolio Management again?

Yes

Other Software Used

CA Service Desk Manager, Xtraction for CA Service Management, Dynatrace

Likelihood to Recommend

Very well suited for a company that [needs] a true asset management process with a process of inventory purchasing.

Stable, affordable assets tool

Overall Satisfaction with CA IT Asset Manager