4 Ratings
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Score 7.7 out of 100
1 Rating
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Score 9.1 out of 100

Likelihood to Recommend

CA Asset Portfolio Management

Very well suited for a company that [needs] a true asset management process with a process of inventory purchasing.
Shawn Killeen | TrustRadius Reviewer

Motadata ServiceOps

Well suited if a service desk is needed and you need to manage IT admins. It helps to sell IT services and deliver them to the clients more efficiently.
Андрей Михалюк (Andrew Mikhaliuk) | TrustRadius Reviewer

Feature Rating Comparison

IT Asset Management

CA Asset Portfolio Management
6.5
Motadata ServiceOps
Software and hardware inventory tracking
CA Asset Portfolio Management
4.0
Motadata ServiceOps
License management
CA Asset Portfolio Management
4.0
Motadata ServiceOps
Asset lifecycle monitoring
CA Asset Portfolio Management
8.0
Motadata ServiceOps
Contract management
CA Asset Portfolio Management
10.0
Motadata ServiceOps

Incident and problem management

CA Asset Portfolio Management
Motadata ServiceOps
8.9
Organize and prioritize service tickets
CA Asset Portfolio Management
Motadata ServiceOps
9.1
Service restoration
CA Asset Portfolio Management
Motadata ServiceOps
9.1
Self-service tools
CA Asset Portfolio Management
Motadata ServiceOps
9.1
Subscription-based notifications
CA Asset Portfolio Management
Motadata ServiceOps
8.2
ITSM collaboration and documentation
CA Asset Portfolio Management
Motadata ServiceOps
9.1
ITSM reports and dashboards
CA Asset Portfolio Management
Motadata ServiceOps
9.1

ITSM asset management

CA Asset Portfolio Management
Motadata ServiceOps
9.1
Configuration mangement
CA Asset Portfolio Management
Motadata ServiceOps
9.1
Asset management dashboard
CA Asset Portfolio Management
Motadata ServiceOps
9.1
Policy and contract enforcement
CA Asset Portfolio Management
Motadata ServiceOps
9.1

Change management

CA Asset Portfolio Management
Motadata ServiceOps
8.6
Change requests repository
CA Asset Portfolio Management
Motadata ServiceOps
9.1
Service-level management
CA Asset Portfolio Management
Motadata ServiceOps
8.2

Pros

CA Asset Portfolio Management

  • Tracking of asset through entire life cycle.
  • Updating of asset with mass change utility.
Shawn Killeen | TrustRadius Reviewer

Motadata ServiceOps

  • Balancing the workload
  • Process automation
  • Asset discovery
  • Contract and SLA management
  • Get Single Pane Glass View
  • Root Cause Analysis with context
  • Reduce outages and improve performance
Андрей Михалюк (Andrew Mikhaliuk) | TrustRadius Reviewer

Cons

CA Asset Portfolio Management

  • Implementing with service catalog.
  • Common asset viewer.
Shawn Killeen | TrustRadius Reviewer

Motadata ServiceOps

  • Machine learning
  • AI chat-bot
  • Parch management
  • Multi Language Support is missing
Андрей Михалюк (Andrew Mikhaliuk) | TrustRadius Reviewer

Usability

CA Asset Portfolio Management

No score
No answers yet
No answers on this topic

Motadata ServiceOps

Motadata ServiceOps 9.1
Based on 1 answer
Very easy to use. GUI is self explanatory. We normally do not have to tech new users on how to use the system, they can simply start working because e of the simplicity.
Андрей Михалюк (Andrew Mikhaliuk) | TrustRadius Reviewer

Support Rating

CA Asset Portfolio Management

CA Asset Portfolio Management 7.0
Based on 2 answers
Good tool just needs a few little tweaks and updates to make it better.
Shawn Killeen | TrustRadius Reviewer

Motadata ServiceOps

Motadata ServiceOps 9.1
Based on 1 answer
The support is superb - fast and ready to help. The team is really motivated to help not just to close the ticket. It is one of the best IT related support experience s ever.
Андрей Михалюк (Andrew Mikhaliuk) | TrustRadius Reviewer

Alternatives Considered

CA Asset Portfolio Management

Too expensive and lacks a good user feel.
Shawn Killeen | TrustRadius Reviewer

Motadata ServiceOps

Motadata has a way better support from vendor and local partners. And Motadata is a one comprehensive absolutions not a bunch of modules connected together.
Андрей Михалюк (Andrew Mikhaliuk) | TrustRadius Reviewer

Return on Investment

CA Asset Portfolio Management

  • Been able to refresh PCs with little effort.
  • Verify return of equipment.
Shawn Killeen | TrustRadius Reviewer

Motadata ServiceOps

  • Increase the effectivness of IT staff
  • Keeping IT assets under control
  • 50% reduction in MTTR
  • Enhanced network availability and uptime by 20%
Андрей Михалюк (Andrew Mikhaliuk) | TrustRadius Reviewer

Screenshots

Pricing Details

CA Asset Portfolio Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Motadata ServiceOps

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

CA Asset Portfolio Management
8.0
Motadata ServiceOps
9.1

Usability

CA Asset Portfolio Management
Motadata ServiceOps
9.1

Support Rating

CA Asset Portfolio Management
7.0
Motadata ServiceOps
9.1

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