Calabrio ONE vs. OneTone.ai
Calabrio ONE vs. OneTone.ai
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Calabrio ONE | N/A | Calabrio One is a workforce optimization (WFO) platform for call centers, combining workforce management with call recording and analytics, from Calabrio headquartered in Minneapolis, MN. | N/A | |
OneTone.ai | N/A | OneTone.ai Automated Supervisor is used to monitor of customer communications and to identify issues leading to customer & revenue losses. OneTone.ai Automated Supervisor is an AI-powered tool for Customer Support & QA Leaders, which automates quality supervision of all written customer communications. Using OneTone.ai helps users to Save CS & QA Leaders and Supervisors time. Compare qualities of agents based on real-time data from their… | $39 |
Calabrio ONE | OneTone.ai | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Calabrio ONE | OneTone.ai | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Calabrio ONE | OneTone.ai | |
---|---|---|
Small Businesses | 8x8 Contact Center Score 7.5 out of 10 | 8x8 Contact Center Score 7.5 out of 10 |
Medium-sized Companies | Zoom Contact Center Score 9.2 out of 10 | Zoom Contact Center Score 9.2 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 8.7 out of 10 | Calabrio Teleopti WFM Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Calabrio ONE | OneTone.ai | |
---|---|---|
Likelihood to Recommend | 8.9 (13 ratings) | - (0 ratings) |
Likelihood to Renew | 8.0 (1 ratings) | - (0 ratings) |
Usability | 7.0 (1 ratings) | - (0 ratings) |
Support Rating | 6.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 7.0 (1 ratings) | - (0 ratings) |
Calabrio ONE | OneTone.ai | |
---|---|---|
Likelihood to Recommend | Calabrio | OneTone.ai No answers on this topic |
Pros | Calabrio | OneTone.ai No answers on this topic |
Cons | Calabrio | OneTone.ai No answers on this topic |
Likelihood to Renew | Calabrio | OneTone.ai No answers on this topic |
Usability | Calabrio | OneTone.ai No answers on this topic |
Support Rating | Calabrio | OneTone.ai No answers on this topic |
Implementation Rating | Calabrio | OneTone.ai No answers on this topic |
Alternatives Considered | Calabrio | OneTone.ai No answers on this topic |
Return on Investment | Calabrio | OneTone.ai No answers on this topic |
ScreenShots | Calabrio ONE Screenshots |