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Calabrio WFM vs. Teamsly

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Calabrio WFM

33 Reviews and Ratings

Teamsly

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Calabrio WFM

    Score8.1 out of 10
    		N/ACalabrio WFM is a solution that helps accelerate workforce management tasks in contact centers, such as forecasting, scheduling, and managing intraday schedule changes.N/A

    Teamsly

    		N/AN/ATeamsly is a cloud-based workforce management platform for hourly, shift-based, deskless, frontline, and field teams. Available on the web, iOS, and Android, Teamsly brings employee scheduling, job and crew scheduling, time and attendance, GPS time tracking, timesheets, team communication, task management, digital forms, audits, employee training, paid time off, labor-cost management, and workforce reporting into one connected system. The platform is designed to…

    $29

    per month per Location

    Pricing
    Calabrio WFMTeamsly
    Editions & Modules
    No answers on this topic
    Free
    $0
    per month Per Location
    Basic
    $29
    per month Per Location
    All-In-One
    $59
    per month Per Location
    Offerings
    Pricing Offerings
    Calabrio WFMTeamsly
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Teamsly uses flat per-location pricing rather than per-employee pricing. The Free plan supports one location with up to 10 employees. Basic and All-In-One paid plans include unlimited employees, helping businesses maintain predictable costs as their teams grow. Basic costs $29 per location per month with monthly billing or $24 per location per month when billed annually. All-In-One costs $59 per location per month with monthly billing or $49 per location per month when billed annually. Both paid plans include a 30-day free trial with no credit card required. Teamsly does not charge setup fees or require a locked-in contract, and customers can upgrade, downgrade, or change plans as their operational needs evolve.
    More Pricing Information
    Community Pulse
    Calabrio WFMTeamsly
    Considered Both Products
    Verint
    No answer on this topic
    Teamsly
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
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    Enterprises
    Calabrio ONE
    Score8.8 out of 10
    Enterprise eTIME, by ADP (discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Calabrio WFMTeamsly
    Likelihood to Recommend
    10.0
    (10 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Calabrio WFMTeamsly
    Likelihood to Recommend
    Verint
    Calabrio Teleopti WFM is widely used in our organization, and once we've gotten the hang of it, it's very simple to use. We can manage the entries to each employee's task lists, plan the turns that each teleworker will cover, and swap turns as needed. We can also automate the completion of scheduled management tasks and calculate how much time each employee spends at the company. This application, in general, ensures increased productivity on the call center platform.
    Incentivized
    Noah Miller
    Healthcare Technology Leader at Johnson & Johnson
    Read full review
    Teamsly
    No answers on this topic
    Pros
    Verint
    • Schedule management is intuitive and easy to follow
    • The ability for agents to request and swap shifts works well
    • Agent tools for viewing schedules and requests is user friendly
    Incentivized
    Verified User
    Read full review
    Teamsly
    No answers on this topic
    Cons
    Verint
    • System uptime. We use their cloud solution and unfortunately there's been a number of outages.
    • PTO management, could use more features like waitlisting, time off canceling and offline management
    Clinton Verley
    Senior Analyst, Operations
    Read full review
    Teamsly
    No answers on this topic
    Usability
    Verint
    It serves my needs perfectly, but it sometimes glitches where you press a link and it downloads the page instead of opens it.
    Incentivized
    Verified User
    Read full review
    Teamsly
    No answers on this topic
    Alternatives Considered
    Verint
    I have worked for other smaller companies that have just used excel sheets to manage scheduling and it was a complete mess. This is a complete and utter 180 in that scheduling is so simplified and creates/causes basically zero conflict among staff.
    Incentivized
    Kayla Gillespie
    Senior Support Specialist
    Read full review
    Teamsly
    No answers on this topic
    Return on Investment
    Verint
    • They must work to update the characteristics of the integrated items so that they can be better in general based on user demand.
    • In general, the software is very easy to use and offers a wide range of working functions.
    Incentivized
    Noah Miller
    Healthcare Technology Leader at Johnson & Johnson
    Read full review
    Teamsly
    No answers on this topic
    ScreenShots

    Calabrio WFM Screenshots

    Screenshot of Calabrio WFM

    Teamsly Screenshots

    Screenshot of Teamsly’s employee scheduling software, which gives managers a role-based weekly view of every employee and shift. Managers can create separate draft and published schedules, filter by department, role, shift, employee, or availability, identify scheduling conflicts, projected overtime, and open shifts, and review scheduled hours and estimated labor costs before publishing changes to the team.Screenshot of Teamsly’s workforce management dashboard. This brings daily staffing and operational data into one centralized view. Managers can monitor open shifts, shift swaps, employee requests, availability requests, scheduled coverage by role, paid hours, overtime, estimated pay, paid breaks, training quiz completion, and a visual shift timeline—making urgent staffing and workforce priorities easier to identify.Screenshot of Teamsly’s employee timesheet and time tracking software, which organizes timecards, paid hours, regular hours, overtime, paid and unpaid breaks, and estimated pay. Managers can compare scheduled hours with actual hours, spot timecard issues, review attendance data by employee and date range, add missing timecards, and download detailed reports for payroll preparation.Screenshot of Teamsly’s task management software, which helps managers create one-time tasks and recurring operational checklists, assign work by employee or role, and monitor completion from one dashboard. Status metrics show assigned, completed, late, and overdue work, while Today and History views strengthen accountability across opening, closing, cleaning, food preparation, and other repeatable team workflows.Screenshot of where Teamsly centralizes digital forms, checklists, and surveys for frontline and deskless teams. Managers can create and assign workflows such as employee training attendance forms, new-location opening checklists, customer satisfaction surveys, and employee surveys, then track assigned, started, completed, incomplete, and past-due submissions from a filterable reporting dashboard.Screenshot of Teamsly’s audit management software, which standardizes inspections and evaluations for employees, external participants, locations, equipment, and other operational subjects. Managers can assign audits, set scoring goals, monitor average scores, track completed and incomplete work, and identify past-due audits across food safety, employee hygiene, equipment maintenance, storage, workplace cleanliness, training, and knowledge.