Great for security related requirements when it comes to schedules.
March 16, 2022

Great for security related requirements when it comes to schedules.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Calabrio Teleopti WFM

We use Calabrio Teleopti WFM in our company for employee schedules, monitor headcount, and generate several reports. I personally use it to review unapproved absences of our employees daily. These unapproved absences are logged in by Team Managers. Calabrio Teleopti WFM is a great tool with a nice user interface.
  • User Interface.
  • Reports
  • SSO
  • PDF preview of a report cannot be scrolled down.
  • Sometimes when picking a site it downloads the link as a document.
  • N/A
  • Reports
  • Vacation requests.
  • Team schedule overview.
  • Sorry, cant answer this, as its not my line of business.
  • Calabrio Teleopti WFM
Teleopti before it was called Calabrio Teleopti.

Do you think Calabrio Teleopti WFM delivers good value for the price?

Not sure

Are you happy with Calabrio Teleopti WFM's feature set?


Did Calabrio Teleopti WFM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Calabrio Teleopti WFM go as expected?

I wasn't involved with the implementation phase

Would you buy Calabrio Teleopti WFM again?


We have a requirement in our company set by our client that we must review unapproved absences of our employees, and Calabrio Teleopti WFM has been extremely helpful in fulfilling this requirement. It's also possible to generate detailed reports with specific variables. SSO integration was also extremely useful and a nice touch.

Using Calabrio Teleopti WFM

It serves my needs perfectly, but it sometimes glitches where you press a link and it downloads the page instead of opens it.
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
  • Schedule overview
  • Attrition
  • Vacations