Calabrio WFM vs. TeleDriver

Calabrio Teleopti WFM is widely used in our organization, and once we've gotten the hang of it, it's very simple to use. We can manage the entries to each employee's task lists, plan the turns that each teleworker will cover, and swap turns as needed. We can also automate the completion of scheduled management tasks and calculate how much time each employee spends at the company. This application, in general, ensures increased productivity on the call center platform.

Incentivized

It's an excellent application because it compares the irrational rating for others clouds storage services.

Incentivized

• Schedule management is intuitive and easy to follow
• The ability for agents to request and swap shifts works well
• Agent tools for viewing schedules and requests is user friendly

Incentivized

• Everyone UN agency deserves free unlimited cloud storage services. Developers, students, etc will use it.
• It compares the irrational rating for others cloud storage services: Google Drive, OneDrive, Dropbox, iCloud — and it provides a free service for saving your media in private while not limited to the balance of the globe.
• All the options that are present can discretion, power, and powerfulness keep free” and that they will add some new options for business groups or power users.

Incentivized

• System uptime. We use their cloud solution and unfortunately there's been a number of outages.
• PTO management, could use more features like waitlisting, time off canceling and offline management

• If we’re run out of operational prices for server and domain renewal fees, we’ll stop this service with notification to any or all users a minimum of three months before it’s gone.
• Tele Driver has a period of time problems and is network-dependent.
• It runs on remote servers; laborious to central. It encounters challenges of Information theft.

Incentivized

It serves my needs perfectly, but it sometimes glitches where you press a link and it downloads the page instead of opens it.

Incentivized

I have worked for other smaller companies that have just used excel sheets to manage scheduling and it was a complete mess. This is a complete and utter 180 in that scheduling is so simplified and creates/causes basically zero conflict among staff.

Incentivized

Because it has options like Media player, file sharing, drag, and drop, and more TeleDriver has disaster recovery and scalability.

Incentivized

• They must work to update the characteristics of the integrated items so that they can be better in general based on user demand.
• In general, the software is very easy to use and offers a wide range of working functions.

Incentivized

• Tele Driver has unlimited cloud storage for our files and documents.
• This can be the ASCII text file project to relinquish you what you merit.
• Victimize the message API as your unlimited storage.

Incentivized