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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CallHippo

    Score8.2 out of 10
    N/ACallHippo is an on-demand Voice-over-Internet Protocol (VoIP) based Virtual Phone System. CallHippo allows startups and businesses to get local phone numbers instantly from over 50+ countries around the world. The vendor says the easy to use interface and robust backend architecture enables businesses to set up their phone system within less than 3 minutes. The CallHippo platform allows deployment of a flexible telephony network, wherever an…N/A

    Infobip

    Score7 out of 10
    N/AInfobip headquartered in London offers a CPaaS designed to bridge IT and Telecoms, powering enterprises with omnichannel communication and user authentication options for a global user base.N/A
    Pricing
    CallHippoInfobip
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CallHippoInfobip
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup Fee$5 Per NumberNo setup fee
    Additional Details——
    More Pricing Information
    Features
    CallHippoInfobip
    Call Management
    Comparison of Call Management features of CallHippo and Infobip
    Feature
    CallHippo
    6.8
    5 Ratings
    19% below category average
    Infobip
    -
    Ratings
    Answering rules7.15 Ratings00 Ratings
    Call recording6.15 Ratings00 Ratings
    Call park7.35 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of CallHippo and Infobip
    Feature
    CallHippo
    5.4
    5 Ratings
    37% below category average
    Infobip
    -
    Ratings
    Mobile app for Android5.45 Ratings00 Ratings
    Best Alternatives
    CallHippoInfobip
    Small Businesses
    CallFire
    Score9.7 out of 10
    Telegram
    Score8.8 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    Telegram
    Score8.8 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    Telegram
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CallHippoInfobip
    Likelihood to Recommend
    5.6
    (5 ratings)
    8.0
    (2 ratings)
    Likelihood to Renew
    8.9
    (2 ratings)
    8.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Support Rating
    1.0
    (1 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    CallHippoInfobip
    Likelihood to Recommend
    CallHippo
    Calling abroad to international clients, while we use international number then response rate increases. Also, the client also prefers their country's number to respond. The pricing part is less appropriate. I believe they should be charged only for calling services. The name is also not suitable like what is Hippo means in the name. The person who uses this service is a Hippo?
    Incentivized
    Read full review
    Infobip
    OpenMarket is well suited to support enterprise SMS at scale, with a wholesale and flexible solution. Their provisioning team is great in terms of response time, and support for their products is deeply rooted in industry and technological understanding of SMS. OpenMarket would not be well suited for small companies just starting to test the waters with SMS in a low barrier way.
    Incentivized
    Read full review
    Pros
    CallHippo
    • No positive sides at all.
    Read full review
    Infobip
    • Trans SMS
    • WhatsApp for Business
    • Marketing automation
    • Dashboards
    • Great Customer Success team
    Incentivized
    Read full review
    Cons
    CallHippo
    • Waiting for iOS mobile app
    Incentivized
    Read full review
    Infobip
    • OpenMarket does most things well. One thing they are missing is MMS capabilities on text enabled long numbers.
    • The portal for entering shortcode program briefs is kind of clunky, it would be nice is account managers took the Word document and imported it into the tool for clients.
    Incentivized
    Read full review
    Likelihood to Renew
    CallHippo
    It's the need of my team to perform well and it's increasing the possibility of getting more business. Clients also have more trust while responding when they saw their country's number rather than any other country's unknown number.
    Incentivized
    Read full review
    Infobip
    Best customer success team. Newer channels to reach customers are quickly worked upon and implemented faster. Transparency with billing
    Incentivized
    Read full review
    Usability
    CallHippo
    No answers on this topic
    Infobip
    Infobip gradually introduces things sometimes which is difficult to implement
    Incentivized
    Read full review
    Support Rating
    CallHippo
    Their support is built around trying to prove why the customer (who is not getting the service promised at the price promised) is wrong. For that they pass with flying colors. For actually supporting the user though they are horrible. They come up with creative scenarios to overcharge the credit card while not giving a service.
    Read full review
    Infobip
    - always available to provide support - don't have to raise tickets which goes in constant loop of not getting answered
    Incentivized
    Read full review
    Implementation Rating
    CallHippo
    No answers on this topic
    Infobip
    A strong roadmap involving key stakeholders can help move things faster. Be clear with volume commitments for delivery channels.
    Incentivized
    Read full review
    Alternatives Considered
    CallHippo
    All of them. This seemed to be the best until they got us down.
    Read full review
    Infobip
    As a top tier aggregator, OpenMarket requires contracts to utilize their services, whereas other SaaS providers allow users to signup and start sending within a shorter amount of time. The benefit of using OpenMarket is the relationship, and the SLAs in availability they maintain. Other aggregators offer equal levels of service, so there are other shops in town selling the same thing with the same reliability.
    Incentivized
    Read full review
    Return on Investment
    CallHippo
    • Call to all countries supported making it easy to connect.
    • Last resort to make calls
    • Easy to use
    Incentivized
    Read full review
    Infobip
    • OpenMarket has had a positive effect on our business in terms of providing a low-cost bulk SMS and MMS solution.
    • We are able to provide enterprise level SMS services in a reliable and cost-effective way.
    • Our business objective to have high availability, and connections with top tier aggregators is supported by our relationship with OpenMarket.
    Incentivized
    Read full review
    ScreenShots