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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CallHippo

    Score8.2 out of 10
    N/ACallHippo is an on-demand Voice-over-Internet Protocol (VoIP) based Virtual Phone System. CallHippo allows startups and businesses to get local phone numbers instantly from over 50+ countries around the world. The vendor says the easy to use interface and robust backend architecture enables businesses to set up their phone system within less than 3 minutes. The CallHippo platform allows deployment of a flexible telephony network, wherever an…N/A

    Mitel OpenScape Business

    Score8 out of 10
    N/AOpenScape Business is a unified communications offering from Mitel. Formerly formerly Siemens Enteprise Communications and later from Unifiy, it combines telephony & VOIP, web & video conferencing, and messaging in one integrated platform targeted at SMBs.N/A
    Pricing
    CallHippoMitel OpenScape Business
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CallHippoMitel OpenScape Business
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup Fee$5 Per NumberOptional
    Additional Details——
    More Pricing Information
    Features
    CallHippoMitel OpenScape Business
    Call Management
    Comparison of Call Management features of CallHippo and Mitel OpenScape Business
    Feature
    CallHippo
    6.8
    5 Ratings
    19% below category average
    Mitel OpenScape Business
    9.2
    1 Ratings
    6% above category average
    Answering rules7.15 Ratings9.01 Ratings
    Call recording6.15 Ratings8.01 Ratings
    Call park7.35 Ratings9.01 Ratings
    Call screening00 Ratings10.01 Ratings
    Message alerts00 Ratings10.01 Ratings
    Mobile apps
    Comparison of Mobile apps features of CallHippo and Mitel OpenScape Business
    Feature
    CallHippo
    5.4
    5 Ratings
    37% below category average
    Mitel OpenScape Business
    9.0
    1 Ratings
    2% above category average
    Mobile app for Android5.45 Ratings9.01 Ratings
    Mobile app for iOS00 Ratings9.01 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of CallHippo and Mitel OpenScape Business
    Feature
    CallHippo
    -
    Ratings
    Mitel OpenScape Business
    9.2
    1 Ratings
    8% above category average
    Hosted PBX00 Ratings9.01 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings9.01 Ratings
    Directory of employee names00 Ratings9.01 Ratings
    Best Alternatives
    CallHippoMitel OpenScape Business
    Small Businesses
    CallFire
    Score9.7 out of 10
    Broadvoice | GoContact
    Score9.1 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    Webex Calling
    Score8.8 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    Webex Calling
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CallHippoMitel OpenScape Business
    Likelihood to Recommend
    5.6
    (5 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    8.9
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    CallHippoMitel OpenScape Business
    Likelihood to Recommend
    CallHippo
    Calling abroad to international clients, while we use international number then response rate increases. Also, the client also prefers their country's number to respond. The pricing part is less appropriate. I believe they should be charged only for calling services. The name is also not suitable like what is Hippo means in the name. The person who uses this service is a Hippo?
    Incentivized
    Read full review
    Mitel Networks Corporation
    From very small / medium / enterprise and even blue light customers - Atos/Unify will solutions fit and work.
    Incentivized
    Read full review
    Pros
    CallHippo
    • No positive sides at all.
    Read full review
    Mitel Networks Corporation
    • Resilience.
    • Work from anywhere.
    • Easier to use and administrate.
    • Accommodates many environments.
    Incentivized
    Read full review
    Cons
    CallHippo
    • Waiting for iOS mobile app
    Incentivized
    Read full review
    Mitel Networks Corporation
    No answers on this topic
    Likelihood to Renew
    CallHippo
    It's the need of my team to perform well and it's increasing the possibility of getting more business. Clients also have more trust while responding when they saw their country's number rather than any other country's unknown number.
    Incentivized
    Read full review
    Mitel Networks Corporation
    No answers on this topic
    Support Rating
    CallHippo
    Their support is built around trying to prove why the customer (who is not getting the service promised at the price promised) is wrong. For that they pass with flying colors. For actually supporting the user though they are horrible. They come up with creative scenarios to overcharge the credit card while not giving a service.
    Read full review
    Mitel Networks Corporation
    No answers on this topic
    Alternatives Considered
    CallHippo
    All of them. This seemed to be the best until they got us down.
    Read full review
    Mitel Networks Corporation
    Holds more than its own against the competition and consistently keeps this over time.
    Incentivized
    Read full review
    Return on Investment
    CallHippo
    • Call to all countries supported making it easy to connect.
    • Last resort to make calls
    • Easy to use
    Incentivized
    Read full review
    Mitel Networks Corporation
    • Overall controllable fixed license costs.
    • Flexible license model in customer control.
    Incentivized
    Read full review
    ScreenShots