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Foundation Directory Online by Candid vs. FrontStream

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Foundation Directory Online by Candid

    Score9.3 out of 10
    N/AThe Foundation Directory Online (FDO) is an online database of donations, donors, and grantmakers, from Candid.orgN/A

    FrontStream

    Score3 out of 10
    N/AFrontStream is a nonprofit fundraising platform that provides fundraising, giving, engagement, and payments technology for nonprofits, schools, foundations, and socially responsible companies. The platform supports event-driven fundraising across charity auctions, nonprofit event management, peer-to-peer fundraising, donor engagement, online giving, and integrated payment processing. FrontStream is also the company behind BiddingForGood, a leading online auction…N/A
    Pricing
    Foundation Directory Online by CandidFrontStream
    Editions & Modules
    No answers on this topic
    FrontStream Engage
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    FrontStream Starter
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    FrontStream Events
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    FrontStream Workplace
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    Professional Services
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    Offerings
    Pricing Offerings
    Foundation Directory Online by CandidFrontStream
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Foundation Directory Online by CandidFrontStream
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Foundation Directory Online by CandidFrontStream
    Likelihood to Recommend
    8.0
    (3 ratings)
    8.0
    (3 ratings)
    Support Rating
    10.0
    (1 ratings)
    1.0
    (1 ratings)
    User Testimonials
    Foundation Directory Online by CandidFrontStream
    Likelihood to Recommend
    Candid.org
    Beyond any pros or cons, the simple fact is that FDO is the industry standard for grant prospecting databases. Others like GrantStation, GrantSearch, and more can offer some other functionalities or different UX/UI, but ultimately I've never found something that other search platforms had that FDO did not. If you are a non-profit organization, you need a subscription to FDO if you have any serious interest in prospecting (and getting) institutional funding.
    Incentivized
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    FrontStream
    Given the experience I have had this year, I couldn't recommend any part of their service. The product doesn't function as advertised and they don't communicate with customers to let them know what they are doing to fix it. It is a level of service that is completely unacceptable on every level.
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    Pros
    Candid.org
    • Summarizing foundation information (contact info, funding priorities, geographic priorities, etc.) in a user-friendly format
    • Recommending similar foundations based on certain criteria, this is helpful when looking for new funding opportunities
    • Being able to search through organization's 990s using crtl + F
    Incentivized
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    FrontStream
    • FrontStream Panorama allows you to customize a larger portion of your pages that you design if you have experience with HTML and coding.
    • FrontStream Panorama allows you to integrate their other platforms, such as bidding for good, which is for auction items, and connect those to their ticket registration software.
    • FrontStream Panorama allows you to pull reports and customize and save reports you might use often.
    Incentivized
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    Cons
    Candid.org
    • As this platform grows, more data will be available and I'm looking forward to even further narrowed search results.
    Incentivized
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    FrontStream
    • Looks dated in my opinion.
    Incentivized
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    Support Rating
    Candid.org
    Any question is answered within 24-48 hours, professionally. If one person can't answer right away, they will seek answers within their support group and find the answer for you.
    Incentivized
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    FrontStream
    They do not seem to care about the problems of their customers. They do not return phone calls. They do not provide the updates on their support page that they promised. They have had two weeks to repair the basic functionality of their system and they have been unable to do so. This is a complete failure as far as I am concerned.
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    Alternatives Considered
    Candid.org
    I have also used Grant Station and GuideStar for foundation research and have found Foundation Directory Online to be the most user-friendly, provide the most detailed information about foundations, and to have the best search features in order to find the funders that I am looking for as well as to discover new funders
    Incentivized
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    FrontStream
    We switched from Classy.org to FrontStream Panorama and then back to Classy.org. But, originally what intrigued us about FrontStream Panorama was the ability to customize our fundraising pages. Visual design is so important to storytelling and to raising revenue and it seemed like a real opportunity for us to create beautiful campaigns that raised more money. They were also slightly less expensive than competitors.
    Incentivized
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    Return on Investment
    Candid.org
    • We don't apply for many grants, however; we use look for resources to direct nonprofit when looking for additional funding outside of our funding process.
    Incentivized
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    FrontStream
    • Saves staff time
    • Increases donor participation
    Incentivized
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    ScreenShots

    FrontStream Screenshots

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