TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Canfigure

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    Canfigure is a software solution for ITAM and ITSM management including integrated CMDB based on the ITIL framework. It can be adapted for any business requirement and its interface aims to enable the customer to customize the software with minimal support.N/A

    Stitch Labs (discontinued)

    Score7.3 out of 10
    N/AStitch Labs was an inventory management software that included features such as multichannel selling and inventory control, with order and fulfillment management for retail. It was acquired by Square in July 2020, and new customers are no longer being accepted.N/A
    Pricing
    CanfigureStitch Labs (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CanfigureStitch Labs (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$0.30No setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    CanfigureStitch Labs (discontinued)
    Small Businesses
    Agiloft Service Desk (discontinued)
    Score9 out of 10
    No answers on this topic
    Medium-sized Companies
    ManageEngine ServiceDesk Plus
    Score9.2 out of 10
    No answers on this topic
    Enterprises
    Ivanti ITSM
    Score6.4 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CanfigureStitch Labs (discontinued)
    Likelihood to Recommend
    10.0
    (1 ratings)
    1.1
    (5 ratings)
    Usability
    -
    (0 ratings)
    6.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    5.0
    (3 ratings)
    User Testimonials
    CanfigureStitch Labs (discontinued)
    Likelihood to Recommend
    Canfigure
    Super straightforward implementation with this software. My company set it up without help from the vendor. We were able to use their installation guide. It might be truly designed for the ICT industry, however, it is easily adaptable for other clients in different industries.
    Incentivized
    Read full review
    Discontinued Products
    I can't recommend Stitch Labs as it was discontinued as of June 2021 (after being purchased by Square). All existing users have had to move off the platform and it they are not taking new customers. Square has said they are going to relaunch a new version of Stitch Labs possibly sometime in the future, but release date and features have not been announced.
    Incentivized
    Read full review
    Pros
    Canfigure
    • User interface
    • Customization
    • Lack of vendor involvement needed
    Incentivized
    Read full review
    Discontinued Products
    • Inventory management.
    • Order management.
    • Reporting and analytics.
    Incentivized
    Read full review
    Cons
    Canfigure
    • Onboarding.
    • Startup cost.
    • Customer service.
    Incentivized
    Read full review
    Discontinued Products
    • Reporting does not work for multiple currencies.
    • There is often a lag when syncing products.
    Incentivized
    Read full review
    Usability
    Canfigure
    No answers on this topic
    Discontinued Products
    I think the usability of SL is seamless comparable to other systems that we have and still have. I think the user interface could be better in some aspects, but also has improved the way we do business. Once you get around the brief learning curve SL tends to be easy to use and navigate.
    Incentivized
    Read full review
    Support Rating
    Canfigure
    No answers on this topic
    Discontinued Products
    We originally had phone support but when Stitch Labs updated the pricing they removed phone support from our service tier. It was very frustrating. We used their email contact and the answers were fine but sometimes it takes too long to try to solve something over email when you want to just talk to someone and get a quick answer.
    Incentivized
    Read full review
    Alternatives Considered
    Canfigure
    No answers on this topic
    Discontinued Products
    I have not researched other alternatives as this solved my problems.
    Incentivized
    Read full review
    Return on Investment
    Canfigure
    • Helpful with clients.
    • ROI
    • Complex report creation
    Incentivized
    Read full review
    Discontinued Products
    • We had to migrate off this system which was not ideal after being discontinued
    • Was a simple to use medium price range solution to scaling businesses
    • UI/UX was intuitive and was easy to train employees
    Incentivized
    Read full review
    ScreenShots

    Canfigure Screenshots

    Screenshot of Asset Management MenuScreenshot of Product Test & Validation MenuScreenshot of CMDB Menu and Relationship example