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Canopy Practice Management vs. Thomson Reuters ONESOURCE

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Canopy Practice Management

    Score7.8 out of 10
    N/ACanopy Practice Management is designed to help accounting firms keep all parties on the same page. It includes essential tools for enabling communication between clients and your team.N/A

    Thomson Reuters ONESOURCE

    Score6.8 out of 10
    N/AThomson Reuters ONESOURCE is a portfolio of tax and accounting technology for corporations designed to help users boost collaboration with departments and partners and ensure seamless tax compliance no matter where a company does business.N/A
    Pricing
    Canopy Practice ManagementThomson Reuters ONESOURCE
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Canopy Practice ManagementThomson Reuters ONESOURCE
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Canopy Practice ManagementThomson Reuters ONESOURCE
    Considered Both Products
    Canopy
    No answer on this topic
    Thomson Reuters
    No answer on this topic
    Key User Insights
    Would buy again
    71%
    Would buy again
    5 Answers
    80%
    Would buy again
    4 Answers
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    80%
    Delivers good value for the price
    4 Answers
    Happy with the feature set
    86%
    Happy with the feature set
    6 Answers
    80%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    4 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    No answers on this topic
    Features
    Canopy Practice ManagementThomson Reuters ONESOURCE
    Type of tax
    Comparison of Type of tax features of Canopy Practice Management and Thomson Reuters ONESOURCE
    Feature
    Canopy Practice Management
    -
    Ratings
    Thomson Reuters ONESOURCE
    7.7
    2 Ratings
    1% above category average
    Sales and Use Taxes00 Ratings8.02 Ratings
    Cross-border Taxes00 Ratings8.01 Ratings
    VAT / GST Taxes00 Ratings8.01 Ratings
    Energy and Fuel Taxes00 Ratings7.01 Ratings
    Tax Reporting & Compliance
    Comparison of Tax Reporting & Compliance features of Canopy Practice Management and Thomson Reuters ONESOURCE
    Feature
    Canopy Practice Management
    -
    Ratings
    Thomson Reuters ONESOURCE
    7.8
    3 Ratings
    0% above category average
    Geolocation for Tax Assessment00 Ratings8.02 Ratings
    3rd-Party Software Integrations00 Ratings8.02 Ratings
    Tax Data Reporting00 Ratings9.03 Ratings
    Compliance Administration Management00 Ratings7.03 Ratings
    Tax Exemption Processing00 Ratings8.02 Ratings
    Tax Document Management00 Ratings8.02 Ratings
    Complex Tax Scenario Management00 Ratings7.02 Ratings
    Best Alternatives
    Canopy Practice ManagementThomson Reuters ONESOURCE
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    Intuit Lacerte
    Score9.4 out of 10
    Medium-sized Companies
    No answers on this topic
    Lappa
    Score8.8 out of 10
    Enterprises
    No answers on this topic
    Vertex
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Canopy Practice ManagementThomson Reuters ONESOURCE
    Likelihood to Recommend
    9.0
    (13 ratings)
    5.0
    (8 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    1.0
    (1 ratings)
    5.9
    (2 ratings)
    User Testimonials
    Canopy Practice ManagementThomson Reuters ONESOURCE
    Likelihood to Recommend
    Canopy
    If you want to have an all in one solution for managing you clients (from sales lead to loyal client) this is the answer. We rarely have to use other systems to take a client from a lead to completing their taxes or representation case. It's also given us the freedom to switch our business model to focus on value added pricing and shift to be an advisory focused firm. If you want to pump out hundreds of returns and don't care about managing your clients on a long term basis because you're a quantity over quality shop, you may not find value in the software.
    Incentivized
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    Thomson Reuters
    We use [Thomson Reuters ONESOURCE] to prepare federal and state income tax returns which allows us to complete the work assigned very quickly and allow senior members of the team to review the work before submitting in a very fluid state. While not in the tax or busy season, the program is not as used as much.
    Incentivized
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    Pros
    Canopy
    • As TheCPATaxProblemSolver, Canopy is a great timesaver in helping me complete IRS Offer In Compromises. An Offer in Compromise (OIC) is an IRS program that allows taxpayers to settle their liabilities for less than the full amount owed.
    • I use analytics contained in the state-of-the-art Canopy tax resolution software to calculate smart recommendations based on each unique case to arrive at the best solution and prepare successful cases.
    • Canopy tax has an all in one practice management software. It features Customer Relationship Management (CRM), Document Management, Workflow Management, as well as Billing and Invoicing
    Incentivized
    Read full review
    Thomson Reuters
    • ONESOURCE is excellent for providing a holistic suite of products that are specifically geared toward tax compliance.
    • ONESOURCE also does an excellent job of maintaining a fresh look and appearance to their products, but doesn't change the base functionality just to sell more or improve the look of the product.
    • ONESOURCE also does an excellent job of maintaining current tax information. In an ever changing tax world, this is the most important thing for a piece of tax software to provide.
    Incentivized
    Read full review
    Cons
    Canopy
    • Connectivity with Outlook for email tracking - the connection is sometimes lost and there is no notification. You just look for your email trail and there is nothing.
    • Electronic signatures for multiple contacts on one document with some fields being optional would be a great help.
    • Being able to see contact transcripts in the client record view versus just the transcript screen would be more efficient.
    Incentivized
    Read full review
    Thomson Reuters
    • ONESOURCE absolutely needs to restore their TIN Matching feature. Not having a TIN Matching feature is huge and needs to be addressed immediately.
    • The software interface itself is outdated and clunky. It is way behind in terms of user-friendliness and convenience. Additionally, it is only compatible with Internet Explorer. ONESOURCE is literally the only reason I would ever access Internet Explorer which is notably slower and more prone to freezing than Google Chrome or Safari. A good portion of our business uses Macs which means they are SOL on accessing ONESOURCE.
    • The ability to look at multiple tax years for a single recipient would be huge. Currently, if a recipient asks us to pull three years of data, this means three different searches within each year's ONESOURCE instance. It's tedious and could be improved.
    Incentivized
    Read full review
    Likelihood to Renew
    Canopy
    No answers on this topic
    Thomson Reuters
    To reiterate - a very useful tool for private company information, otherwise not forthcoming on the public domain. It is very crucial in Company analyses for various lenses, slices and dices of Company information. Also useful in industry analysis and in list building. Overall a great research and analytics tool.
    Read full review
    Support Rating
    Canopy
    We had to contact the company many times because of the problems we were encountering. They were not helpful in any way
    Incentivized
    Read full review
    Thomson Reuters
    The ONESOURCE support has improved significantly over the years. Support sends out emails with the answer provided which helps in the future when the same issue occurs. This reduces the amount of calls to ONESOURCE Support as you can better document the calls and rely on previous answers if the same issue occurs. ONESOURCE support has also implemented a callback feature that reduces the amount of time spent on hold.
    Incentivized
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    Alternatives Considered
    Canopy
    Canopy works efficiently for all the companies, more so the CPA firms and other programs have no such advancement. The existence of an individualized client portal from Canopy is a remarkable step. Canopy records the due dates for a project and checks them when they are near or notifies the user.
    Incentivized
    Read full review
    Thomson Reuters
    As I said it is an easy-to-use platform and saved us time and money. They have great customer service and have helped our company get new hires checked and in-service faster than our old company. By combining the two services in one place it has made it easier for the new hire and the HR staff to track results. I am a fan!
    Incentivized
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    Return on Investment
    Canopy
    • We have eliminated our admin position as our tasks are more streamlined.
    • We can support a year-round client demand breaking the season-to-season cash cycle.
    • We're looking to become 100% remote/virtual helping clients all over the country/world within the next 12 months due to this cloud solution.
    Incentivized
    Read full review
    Thomson Reuters
    • Leaves sales tax off invoices from time to time.
    • Reduces the amount of manual work needed to calculate sales tax and to update tax rates.
    Incentivized
    Read full review
    ScreenShots