Likelihood to Recommend It is really well suited for school situations like knowing what [assignments] need to be done when, getting feedback, getting points, finding the slides that the teacher used for explaining an [assignment] or theory. I think It would be less suited in business situations because it's [primarily] made to be a [one-way] communication tool for schools. Businesses need more control on individual levels I think[.]
Read full review ClearDATA recognized their challenges and made efforts to resolve them. However, they learned DR was not their forte. Instead, they turned their focus towards cloud application and data hosting. Considering the relationships built, I would try their services again, especially with some of our applications needing to be moved into a legacy format.
Read full review Pros Creativity options for teachers to create a virtual space that still has fun graphics and accessibility options. Canvas has versatility in viewing options for assignment due dates such as the calendar built in feature as well as the dashboard options to display upcoming and due assignments. Allowing teachers to create community with each other and collaborate in each-other's space. Discussion platforms within classrooms for students to communicate with each-other and with their teachers. Easy messaging portal within each virtual classroom. Read full review Leadership is very attentive, working hard to forge interpersonal relationships Read full review Cons Their integration with Big Blue Button was a bust for distance learning. Would be great to see them collaborate with Zoom or Google Meets. Their "feature request" process is slow and cumbersome at times because it relies on user "up votes" to get ideas addressed by the developers. They seem to have a lot of turn-over with their staff. We get a new Customer Success Manager far more frequently than with other vendors. Read full review Support was a challenge. Often tickets would sit until escalated. Clear expectations on both sides caused communication challenges. Data stored in the cloud was over 7 days old, and if there was a need to restore the data, business continuity would be greatly affected. Read full review Likelihood to Renew The other LMS tools have fallen behind. One reason is they are not able to update their systems, features, toolsets in a timely manner. While other LMS providers release bug fixes and new features several times a year, schools struggle to install and implement them in a timely manner. It is not uncommon for a school to take 6 months to a year to fully install and implement new releases on other LMS platforms. With Canvas, those features are released every 3 weeks, and there is nothing for a school to do other than choose to turn them on once released. This has allowed Instructure to innovate faster, and get new features and tools to customers quicker. Other factors include great pricing, customer support, and the innovative way in which LTI is implemented in the tool.
Read full review Usability The functions in Canvas are well integrated and consistent across the application, and mostly intuitive. Overall navigation and setup is streamlined through integrated features and navigation. The feedback we've gotten from our program participants is that it is easy to learn to use. It also integrates well with third party software like Google Docs and
Blackboard Collaborate web conferencing software
Read full review Support Rating I do not personally use Canvas support since we have a central office that helps us. However, our central office always has the answers we need and are always able to solve our issues - so I would assume that get great support from the Canvas team on their end. They also offer great training, which uses materials directly from Canvas
Read full review In-Person Training The training sessions were broken down into several days as well as different levels depending upon the knowledge of the user
Read full review Online Training The online tutorials and videos are very clear and addressed the issues/questions that I had about using the system.
Read full review Implementation Rating Once you purchase and sign the contract there is nothing to install or hardware to buy. You can almost immediately start using it and have courses up and going within weeks. We signed in December and had pilot courses online ready to go for the start of school in January
Read full review Alternatives Considered Canvas is more secure, has a cleaner design, and has more features. For the features, they have in common canvas still stacks up against [Smart school] by going for the extra mile. Besidfor e that, [the] canvas looks a lot more [professional] than [Smart school]. I didn't make the decision myself to get canvas instead of [Smart school] but I'm happy they did.
Read full review Zadara: This is our current provider. We have a SaaS (Storage as a Service) solution coupled with cloud disaster recovery. So far, this service has been exemplary.
Read full review Return on Investment Canvas has helped us provide a more robust online component to our courses. Canvas has helped us better adapt to a rapidly changing educational landscape. Canvas has reduced the time that we have to spend training faculty on how to use our learning management system. Read full review Hard to say as we never really tested the data recovery, even though it was part of the scope of the project. Considering the challenges, I would say we paid for something we didn't receive. However, when escalated we got somewhere. From a customer service standpoint, it was 50/50. Read full review ScreenShots