TrustRadius: an HG Insights company

CaptaFi vs. Salesforce Agentforce Financial Services

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CaptaFi

    N/AN/ACaptaFi is loan tracking software with a built in CRM, phone system and e-sign module. The web based software helps manage a sales pipeline. A customer portal, branded with a company name and logo, allows clients to upload their documents directly into the system. CaptaFi is available with a 14 Day Free Trial, and it is $20 per user, per month.

    $20

    per month per user

    Agentforce Financial Services

    Score8.5 out of 10
    N/AThe Financial Services Cloud from Salesforce is used to create customized experiences for users and customers, and get information at the right to improve productivity and satisfaction. The vendor states that wealth management advisors can use the CRM’s ability to better understand and address client needs, building fruitful client relationships. Retail, mortgage, and commercial bankers can get a complete customer view when and where they need it. In insurance, users of the financial services…

    $300

    per month billed annually per user

    Pricing
    CaptaFiAgentforce Financial Services
    Editions & Modules
    Enterprise
    $40
    per month per user
    Sales
    $300
    per month billed annually per user
    Service
    $300
    per month billed annually per user
    Sales and Service
    $325
    per month billed annually per user
    Einstein 1 for Sales and Service
    $700
    per month billed annually per user
    Offerings
    Pricing Offerings
    CaptaFiAgentforce Financial Services
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$250No setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    CaptaFiAgentforce Financial Services
    Considered Both Products
    Captasoft
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    CaptaFiAgentforce Financial Services
    Likelihood to Recommend
    -
    (0 ratings)
    7.5
    (5 ratings)
    Usability
    -
    (0 ratings)
    7.5
    (4 ratings)
    User Testimonials
    CaptaFiAgentforce Financial Services
    Likelihood to Recommend
    Captasoft
    No answers on this topic
    Salesforce
    Salesforce Financial Services Cloud is really helpful when it comes to projections for our business. In order to cover our office overheads, we try to project sales leads becoming opportunities and closed and won sales for each quarter so we can ensure all targets are met and obligations too.
    Read full review
    Pros
    Captasoft
    No answers on this topic
    Salesforce
    • Ease of use
    • Reporting
    • Customisation
    Incentivized
    Read full review
    Cons
    Captasoft
    No answers on this topic
    Salesforce
    • Automation. There is room to automate certain processes that require manual executions.
    • Implementation. It is hard and requires a 3rd party to help to implement which is costly.
    Incentivized
    Read full review
    Usability
    Captasoft
    No answers on this topic
    Salesforce
    It does its job but could be better. I think it all comes down to each business configuration of the platform.
    Incentivized
    Read full review
    Alternatives Considered
    Captasoft
    No answers on this topic
    Salesforce
    We haven't used anything previously to Salesforce. We were trying to implement what we needed as a company with our current ticketing and quoting software, but it wasn't doing what we needed. Once we found Salesforce we were able to really dial in on the important things needed as a company.
    Incentivized
    Read full review
    Return on Investment
    Captasoft
    No answers on this topic
    Salesforce
    • Positively helpful with targets
    • Motivating and encouraging
    • Helpful with figures
    Read full review
    ScreenShots

    CaptaFi Screenshots

    Screenshot of Pipeline / Kanban ViewScreenshot of Record List ViewScreenshot of Private Label Branding