Carbon Black Endpoint vs. Microsoft Intune

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Carbon Black Endpoint
Score 7.1 out of 10
N/A
Carbon Black Endpoint is an endpoint security and "next-gen antivirus (NGAV)" that uses machine learning and behavioral models to analyze endpoint data and uncover malicious activity to stop all types of attacks before they reach critical systems.N/A
Microsoft Intune
Score 8.3 out of 10
N/A
Microsoft Intune (formerly Microsoft Endpoint Manager), combining the capabilities of the former Microsoft System Center Configuration Manager, SCCM or ConfigMgr, is presented as a unified endpoint management option. Microsoft Intune is an endpoint management solution for mobile devices, an MDM solution that allows the user to securely manage iOS, Android, Windows, and macOS devices with a single endpoint management solution. The component Endpoint Configuration Manager (the…
$5
per user/per month
Pricing
Carbon Black EndpointMicrosoft Intune
Editions & Modules
No answers on this topic
Microsoft 365 Business Basic
$5
per user/per month
Microsoft 365 For Individuals
$6.99
per month
Microsoft 365 Apps
$8.25
per user/per month
Microsoft 365 For Families
$9.99
per month
Microsoft 365 Business Standard
$12.50
per user/per month
Microsoft 365 Business Premium
$15
per user/per month
Offerings
Pricing Offerings
Carbon Black EndpointMicrosoft Intune
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Carbon Black EndpointMicrosoft Intune
Features
Carbon Black EndpointMicrosoft Intune
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Carbon Black Endpoint
9.1
4 Ratings
7% above category average
Microsoft Intune
-
Ratings
Anti-Exploit Technology10.04 Ratings00 Ratings
Endpoint Detection and Response (EDR)10.04 Ratings00 Ratings
Centralized Management8.04 Ratings00 Ratings
Hybrid Deployment Support8.02 Ratings00 Ratings
Infection Remediation10.04 Ratings00 Ratings
Vulnerability Management9.03 Ratings00 Ratings
Malware Detection9.04 Ratings00 Ratings
Best Alternatives
Carbon Black EndpointMicrosoft Intune
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Score 9.2 out of 10
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Score 10.0 out of 10
Medium-sized Companies
BlackBerry Protect (CylancePROTECT)
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Score 9.1 out of 10
KACE Systems Management Appliance
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Score 8.4 out of 10
Enterprises
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 10.0 out of 10
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Score 8.4 out of 10
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User Ratings
Carbon Black EndpointMicrosoft Intune
Likelihood to Recommend
9.0
(8 ratings)
9.2
(52 ratings)
Likelihood to Renew
-
(0 ratings)
9.9
(2 ratings)
Usability
10.0
(2 ratings)
8.2
(12 ratings)
Performance
-
(0 ratings)
6.9
(14 ratings)
Support Rating
8.8
(3 ratings)
10.0
(10 ratings)
Implementation Rating
-
(0 ratings)
8.9
(2 ratings)
Ease of integration
-
(0 ratings)
7.6
(14 ratings)
User Testimonials
Carbon Black EndpointMicrosoft Intune
Likelihood to Recommend
Broadcom
Cb Defense has been working very well in our organization. It is giving us much better insight into the applications that people are running on their systems (without authorization). This software is also great because it provides visibility into systems that are remote (off the network but still have Internet access). The out of band feature is great to help ensure that the systems are protected even when a user is traveling.
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Microsoft
Microsoft Intune is well suited for the larger end of the small business segment to the enterprise. The ability to configure and remotely deploy computer configurations, control mobile devices, and fine tune security controls of each device or device group is a major win for this product. Smaller and mid-sized businesses may balk at having to increase their license level to unlock the better updating features.
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Pros
Broadcom
  • History of Process Execution, really anything that happens in the system is easily seen within the Dashboard. I can determine if a bad actor has infected the system, be it malware, backdoor, rootkit, Trojan, then from that point, I can put the system into Quarantine.
  • Being able to quarantine the system from the Dashboard. With these type of tools, pulling the power and running a hard drive image is not needed. Put the system in quarantine, start the analysis. A year ago, the network engineer might move the system into a VLAN that has no access to anything, except the system performing the remote analysis... Now I do not have to rely on anyone to move a system, power it down, pull the drive, or image the drive. I can just start the analysis right from my workstation.
  • The Live Response, again goes hand in hand with the quarantine feature.
  • By now, I am sure you see a process. Its simple, and easy and all done from a cloud-based console, called the dashboard. .. deploy the agent, create the policy, and active live response, set up email alerts, and monitor your endpoints... you are now ready to perform a triage in the event of an infection. We have step 1, step 2, step 3... but, just remember, things do happen, nothing is perfect, but this product has its advantages.
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Microsoft
  • [Microsoft Endpoint Manager (Microsoft Intune + SCCM)] helps to speed up the deployment of patches/software throughout our environment. I can easily build a package and then deploy across all endpoints.
  • The ability to supercede software is also quite handy. This automates the removal of old versions and replacing them with newer versions.
  • The Intune Autopilot option is very useful if you want to deploy software to devices straight out of the box. You can configure them to download software when a user opens a new PC and turns it on for the first time.
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Cons
Broadcom
  • Policy management can be cumbersome. It is simple to set up a single policy but you have no way to apply the rules to multiple groups. If you need to set up the same rule to multiple policies, you need to type it over again.
  • Agent updates can be very slow to deploy. We use a mix of rolling out updates via the web console and our management appliance. It can take several weeks to update all agents.
  • We can be confused on why a rule will apply to a file. Sometimes something is blocked but we don't understand why.
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Microsoft
  • Deploying more apps besides Microsoft Edge and Microsoft Office 365 app
  • Microsoft needs to make it easier to deploy exe, pkg, and msi apps without having to go through the manual process of re-packaging these apps using tools from github like intuneapputil
  • Add a feature to push out software updates for 3rd party apps
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Likelihood to Renew
Broadcom
No answers on this topic
Microsoft
Mascom Wireless is a Microsoft shop and SCCM has proved to be helpful in keeping our Microsoft products up to date every month without fail. We also have a Microsoft Enterprise Agreement which we renewed for three years ending 2022. The remote access utility works wonders for the organisation and have saved travel bills including subsistance allowance. We have been able to fulfill security audits both internal and external. We have been able to keep a robust inventory of our computer assets and nothing falls of the cracks
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Usability
Broadcom
The console of the product is very easy to use. It provides great detailed information about all aspects of things occurring on the endpoint. It was easy to deploy and set up. The centralized cloud-based interface has made it easy to add two domains and manage them under a single pane with multiple admins. The only reason I wouldn't give it a higher score is a little bit of lag between updated info from the clients and also the lack of accountability in the deployment process. You set the deployment up for multiple machines and can't easily see if it was successful and/or it takes a while to see if it succeeded or failed.
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Microsoft
The console is not intuitive and does not work well often. Due to the complexity of the product, documentation can be confusing. When properly configured, routine tasks like OS deployment, remote control, and software deployment are easy to do. Troubleshooting of System Center Configuration Manager issues is hard, as there are various logs, and their content can be hard to understand.
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Performance
Broadcom
No answers on this topic
Microsoft
It's a 'heavy' system, which demands a lot of resources form the datacenter perspective. So, make sure you followed the requirements to avoid frustration in the future. From the 'client' perspective, it's fine. I've never had any issue with that.
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Support Rating
Broadcom
First, I need to disclose that our support is provided by SecureWorks. We purchased CB Defense from them, and they provide 24x7 monitoring and notification services for the solution and its deployment on our endpoints. To date, we are very pleased with this arrangement
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Microsoft
We have not needed to seek support for this product in the time that we have used it thus far. It's been working really well, and have not had any major issues. Being that it's a Microsoft product, it goes without saying that there will be many support options available if needed. This includes phone, web, forums, KB articles, etc. There is even comprehensive documentation that is available on the web through Microsoft's website for use of the product.
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Implementation Rating
Broadcom
No answers on this topic
Microsoft
Work with a "test group" of users who you have a good relationship with so that when things don't work properly they understand! Work with your partner nicely without forcing things especially timelines as you are bound to make mistakes and create oversights in the project Management can also interfere with the implementation (which can cause delays) if you make too many mistakes which takes me back to having a "test group" where you have good relations
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Alternatives Considered
Broadcom
Cb is cloud-based and has a more advanced policy management. It also has better forensics information. Cost was similar, but Cb added cost savings in terms of IT management resources. We also have the ability to talk directly with engineers and have input on feature updates.
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Microsoft
We did not evaluate or use other products like Microsoft Endpoint Manager (Microsoft Intune + SCCM). The main reason we did not evaluate or use other products is because Microsoft Endpoint Manager (Microsoft Intune + SCCM) integrates seamlessly with Microsoft 365 and Windows PCs. Expenses would have increased as well if we had purchased another similar product.
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Return on Investment
Broadcom
  • Cb Defense has had a positive impact on the business objectives since we've been able to check off "advanced threat prevention".
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Microsoft
  • In our current environment, this System Center Configuration Manager had replaced several standalone solutions for patching, imaging, remote assistance, reporting, etc. That saved a lot of time and resulted in money to manage the IT infrastructure.
  • Once SCCM is deployed and fully configured, all agents are deployed and it is easy to automate a lot of processes and just control them from time to time to make sure that everything is working as supposed to be.
  • SCCM + Windows 10: great built-in endpoint protection solution. As a result, there is no need to buy additional software for that purpose.
  • The imaging process is better compared to WDS because you can modify deployment packages and apply patches to a newly imaged machine. This saves tons of time for new employees deployment.
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ScreenShots

Carbon Black Endpoint Screenshots

Screenshot of Cb Defense Dashboard
See every attack and potential threat at a glance in this interactive viewScreenshot of Cb Defense Alert Triage
Get answers to how and why each attack occurredScreenshot of Cb Defense Response
Strengthen your defenses with every attack