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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CareCloud

    Score9.1 out of 10
    N/ACareCloud, Inc., formerly MTBC, is a healthcare technology company with a suite of unified, technology-enabled solutions for healthcare organizations, medical practices, and health systems.N/A

    EpicCare EMR

    Score9.2 out of 10
    N/AEpicCare is an ambulatory EHR system, allowing healthcare practitioners to provide access to health records via a patient portal, as well as communicate, complete questionnaires and e-visits, etc, and support outpatient operations such as therapy, as well as clinical research (e.g. recruitment, participant tracking, etc.).N/A
    Pricing
    CareCloudEpicCare EMR
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CareCloudEpicCare EMR
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    CareCloudEpicCare EMR
    Billing and Claims Management
    Comparison of Billing and Claims Management features of CareCloud and Epic EpicCare EMR
    Feature
    CareCloud
    8.0
    1 Ratings
    7% above category average
    Epic EpicCare EMR
    10.0
    2 Ratings
    29% above category average
    Claims management8.01 Ratings10.01 Ratings
    Patient billing8.01 Ratings00 Ratings
    Financial Reporting8.01 Ratings00 Ratings
    Coding00 Ratings10.02 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of CareCloud and Epic EpicCare EMR
    Feature
    CareCloud
    8.0
    1 Ratings
    4% above category average
    Epic EpicCare EMR
    8.8
    1 Ratings
    14% above category average
    Multi-location support8.01 Ratings10.01 Ratings
    Calendar interface8.01 Ratings10.01 Ratings
    Rule-based scheduling00 Ratings10.01 Ratings
    Automated appointment reminders00 Ratings5.01 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of CareCloud and Epic EpicCare EMR
    Feature
    CareCloud
    8.0
    1 Ratings
    10% above category average
    Epic EpicCare EMR
    9.3
    2 Ratings
    25% above category average
    Charting / document management9.01 Ratings10.02 Ratings
    Templates9.01 Ratings5.02 Ratings
    Mobile/tablet support5.01 Ratings10.02 Ratings
    Customization9.01 Ratings10.02 Ratings
    Patient portal00 Ratings10.01 Ratings
    Fax integration00 Ratings10.01 Ratings
    Integration with other EMR and PM systems00 Ratings8.02 Ratings
    Workflow automation00 Ratings10.02 Ratings
    Speech recognition00 Ratings10.01 Ratings
    E-prescribing00 Ratings10.02 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of CareCloud and Epic EpicCare EMR
    Feature
    CareCloud
    8.7
    1 Ratings
    4% above category average
    Epic EpicCare EMR
    10.0
    2 Ratings
    18% above category average
    HIPAA compliance9.01 Ratings10.02 Ratings
    Role-based permission levels8.01 Ratings10.02 Ratings
    Data backups and redundancy9.01 Ratings10.02 Ratings
    Local mode / networking failsafe00 Ratings10.02 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of CareCloud and Epic EpicCare EMR
    Feature
    CareCloud
    8.0
    1 Ratings
    6% above category average
    Epic EpicCare EMR
    9.0
    2 Ratings
    18% above category average
    Task tracking7.01 Ratings10.02 Ratings
    Specialty-specific workflows8.01 Ratings7.02 Ratings
    Multi-office / multi-physician capabilities9.01 Ratings10.02 Ratings
    Best Alternatives
    CareCloudEpicCare EMR
    Small Businesses
    athenaClinicals
    Score10 out of 10
    athenaClinicals
    Score10 out of 10
    Medium-sized Companies
    CareLogic EHR
    Score10 out of 10
    CareLogic EHR
    Score10 out of 10
    Enterprises
    Epic
    Score8.6 out of 10
    Epic
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CareCloudEpicCare EMR
    Likelihood to Recommend
    9.0
    (1 ratings)
    10.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    CareCloudEpicCare EMR
    Likelihood to Recommend
    CareCloud
    If you provide services in the healthcare industry to any extent, I'd recommend looking into what they would have to offer. Great questions to ask are: what is the overall cost for this service and what would my ROI be? Would I stand to benefit more as a company if I implemented this platform early on in my business vs. implementing this later on in the development of my company? If yes, when would be the right time to do it and how?
    Incentivized
    Read full review
    Epic
    Best for any medical clinic that is connected to a major medical center. Not good for stand-alone clinics or an EMR system in Spanish.
    Incentivized
    Read full review
    Pros
    CareCloud
    • They provide training for the different types of ways Carecloud can be used for the benefit of the company.
    • Their support service has been effective and hasty; they have addressed issues at hand and taken steps to troubleshoot and improve their service.
    • They allow for some flexibility with regards to the user interface and allow users to customize their platform as efficiently as possible.
    Incentivized
    Read full review
    Epic
    • One centralized location for medical records review, retrieval, additions/updates, etc.
    • User-friendly application.
    • Well know in the field, therefore training is easier than with a foreign (unknown) system.
    Incentivized
    Read full review
    Cons
    CareCloud
    • The program itself shows amazing potential, however, the loading time on some of their functions can take longer than expected.
    • Given that Android has such a hold over the marketplace, I expected them to develop a mobile app for that system as well. As of today, they only have mobile use of their platform on iOS.
    • With regards to the second point, some more functional use of the mobile platform would be improve the use of their services for our company needs.
    Incentivized
    Read full review
    Epic
    • Med Order simplification.
    • Easy workflow.
    • AI prediction.
    Incentivized
    Read full review
    Support Rating
    CareCloud
    No answers on this topic
    Epic
    The Company normally responds to most requests. At times, however, the response times are longer than expected.
    Incentivized
    Read full review
    Alternatives Considered
    CareCloud
    Unfortunately, I have not had experience with other products in this line of profession. Be that as it may, I believe Carecloud has a strong product that allows our company to worry less on logistics and more on providing excellent services to our clients. Without this product, the company would spend more time on these tasks and less time on optimizing our service to others.
    Incentivized
    Read full review
    Epic
    Better integration and workflow with multidisciplinary clinics. More hospitals have EPIC. Mobile use is easy - more platforms allow us to access data.
    Incentivized
    Read full review
    Return on Investment
    CareCloud
    No answers on this topic
    Epic
    • I am not up to speed on the ROI for the product.
    • The product is average in terms of what it provides our organization.
    Incentivized
    Read full review
    ScreenShots