CARET Legal vs. Interbill

Well-suited to a small to midsized law firm setting. Would also recommend for management seek easy ways to keep track of a large volume of business and to track which staff are doing what. The software isn't the best suited for running a lot of complex reports--we can obtain simple information in the reports, but sometimes we find ourselves pulling certain data from Zola and working with it in other software environments instead.

Incentivized

Interbill is suited to billing needs only; whereas other billing software can also be used for case management.

Incentivized

• Provide me with instant list of assignments.
• Easily record billable hours.
• Monitor the work of colleagues whom I supervise.

Incentivized

• Tracking billable hours
• Tracking costs to be billed to client
• Tracking payments made by clients

Incentivized

• The email integration feature has never consistently worked.
• I can't toggle easily between viewing all time and just my time, have to use the filters.
• Pulling reports to capture certain notes/details not perfected yet.

Incentivized

• Perhaps application-based rather than web-based
• Formatting of invoices
• Timer for entries

Incentivized

My office manager complains when she has to contact them because they aren't much help.

Incentivized

I didn't have the ultimate decision-making power to choose Zola. Clio was more expensive and may have offered a more robust platform, but with some options we didn't need. Westlaw was good for case management, but we would have likely still needed separate software to patch together something like Zola. Zola support isn't that great, but we rarely need it.

Incentivized

I found Interbill easier to navigate and more intuitive than QuickBooks.

Incentivized

• Collections have been better overall.
• Verifying staff work has been made much easier, potentially leading to more efficiencies.
• The software itself is costly.

Incentivized

• Encourages tracking of hours
• Quick and easy to use, positively impacting time spent billing
• Manages expense tracking so we don't lose out on those reimbursable expenses

Incentivized