TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CaseWare

    Score9 out of 10
    N/ACaseware is a global provider of cloud-enabled audit, financial reporting and data analytics solutions for accounting firms, corporations and government regulators. Caseware’s tools and platforms help customers in 130 countries.N/A

    Hubdoc

    Score8.7 out of 10
    N/AHubdoc, a Xero company since the 2018 acquisition, is a bill management software solution, allowing users to capture and sync bills, receipts, bank statements and related documents to the user's preferred accounting software (e.g. Quickbooks, Xero, etc.).

    $12

    per month

    Pricing
    CaseWareHubdoc
    Editions & Modules
    No answers on this topic
    Starting Price
    $12.00
    per month
    Offerings
    Pricing Offerings
    CaseWareHubdoc
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    CaseWareHubdoc
    Considered Both Products
    Caseware International Inc.
    No answer on this topic
    Xero
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    57%
    Would buy again
    4 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    86%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    67%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    No answers on this topic
    86%
    Implementation went as expected
    6 Answers
    Best Alternatives
    CaseWareHubdoc
    Small Businesses
    No answers on this topic
    M‑Files
    Score8.9 out of 10
    Medium-sized Companies
    No answers on this topic
    Esker
    Score7.4 out of 10
    Enterprises
    No answers on this topic
    Tungsten Capture
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CaseWareHubdoc
    Likelihood to Recommend
    10.0
    (1 ratings)
    10.0
    (14 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    3.0
    (3 ratings)
    User Testimonials
    CaseWareHubdoc
    Likelihood to Recommend
    Caseware International Inc.
    CaseWare Cloud has made it much easier to manage our practice. We use CaseWare Working Papers and the SmartSync Server for all our GIFI and Compilation engagements, and it has provided many efficiencies when working on these engagements. It has also proved to be very useful when tracking time and billing our personal tax clients. We are able to keep relevant info for all our clients under the entities section, which has allowed us to maintain a high level of client service. I would recommend CaseWare Cloud and Time to anyone looking for tools to help manage their practice.
    Incentivized
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    Xero
    When I am out purchasing items for my business I can quickly take photos of receipts and upload via the app and not have to worry if I lose or damage a receipt. This is very handy for me. Hubdoc also allows me to get all my invoices, payments and statements to my bookkeeper very easily which saves me money and time. I only use Hubdoc for business purposes which is where I feel it is most suitable. I probably wouldn't use it for personal stuff as I don't track personal that strictly.
    Incentivized
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    Pros
    Caseware International Inc.
    • Invoicing is very simple and highly customizable.
    • CaseWare Time is easy to use and it is convenient to have the ability to set billing rates for individual staff and time codes.
    • The memo section for entities allows us to include detailed notes and relevant info for clients in a space that is convenient to access.
    Incentivized
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    Xero
    • Extracts data from documents both from a feed and a scan really quick.
    • Availability of automated feeds directly from the supplier.
    • Integration with accounting software e.g. Xero (now owned by them) and QBO.
    • Ability to auto-archive to many different cloud storage locations such as Google Drive and ShareFile.
    Incentivized
    Read full review
    Cons
    Caseware International Inc.
    • Under the list of entities, it is not possible to show or search phone numbers. In order to do this, we had to manually move all of our client phone numbers from each entity to their corresponding contact. It would be much more convenient if there was a way to export phone numbers from entities to contacts, or if you could simply search phone numbers from the entities screen.
    Incentivized
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    Xero
    • Although it is great that they can automatically get bank statements and transactions once linked, these links have been very unreliable historically.
    • Figuring out how to set up the automatic feed is cumbersome. You can land up being inundated with useless transaction data.
    • you have to upload each document separately. The program cannot differentiate/split PDFs.
    Incentivized
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    Usability
    Caseware International Inc.
    No answers on this topic
    Xero
    I think this is one of the easiest apps to use on both mobile and desktop. Once it was all set up by my bookkeeper all I needed to do was upload things. I recall the set up being quite simple and we've only made a few small changes over the years.
    Incentivized
    Read full review
    Support Rating
    Caseware International Inc.
    No answers on this topic
    Xero
    At the time we implemented Hubdoc (more than 2 years ago) it was quite cutting edge and did have strong advances from the competition plus its pricing was definitely more competitive (flat rate vs price per data extraction model). However, currently the competition has caught up and now many of Hubdoc's core features are being built into online accounting software natively.
    Incentivized
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    Alternatives Considered
    Caseware International Inc.
    We researched similar products from Wolters Kluwer before making our purchase. We felt the features in CaseWare Cloud were better suited to our needs. Our previous experience with CaseWare and our desire to continue using CaseWare Working Papers is the main reason we made the decision to choose CaseWare Cloud.
    Incentivized
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    Xero
    We did not get far into evaluating other solutions we were looking at because Hubdoc came highly recommended from peers, coupled with Xero and Gusto. The cost for Thompson-Reuters is high. We quickly honed in on Hubdoc due to cost and recommendation and are very glad that we did.
    Incentivized
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    Return on Investment
    Caseware International Inc.
    • Increased accuracy of billing
    • Better time management
    • Secure storage of CaseWare Working Papers files
    • Effective client management
    Incentivized
    Read full review
    Xero
    • We are processing much faster than expected
    • Clients are getting receipts in faster and allowing us not to stalk them to process their banking
    • It is a file for us besides attaching to the invoice we also have the history of bills/receipts in Hubdoc
    Incentivized
    Read full review
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