TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Caterease

    Score7.2 out of 10
    N/AN/A

    $85

    per month

    Guidebook

    Score9.9 out of 10
    N/AGuidebook is an event management software system offered by Guidebook.N/A
    Pricing
    CatereaseGuidebook
    Editions & Modules
    Express
    $85
    per month
    Standard
    $125
    per month
    Professional
    $165
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    CatereaseGuidebook
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPrices are available at a 20% discount if billed annually.—
    More Pricing Information
    Best Alternatives
    CatereaseGuidebook
    Small Businesses
    No answers on this topic
    Whova
    Score9.6 out of 10
    Medium-sized Companies
    No answers on this topic
    Splash
    Score7.7 out of 10
    Enterprises
    No answers on this topic
    Webex Events (formerly Socio)
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CatereaseGuidebook
    Likelihood to Recommend
    7.5
    (3 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    CatereaseGuidebook
    Likelihood to Recommend
    Caterease
    Integration with Microsoft Access - We use Access for a lot of different Queries, such as for our bar back to know the specifics of each bar. Caterease allows Access to pull data directly so all we have to do is run the report instead of entering all the information manually. Same with diagramming, having software like Placez that pulls from Caterease allows for such things as table and chair counts to be pulled directly from Caterease instead of having to place each individual table.
    Incentivized
    Read full review
    Guidebook
    Most of our meetings are too small to bother using it but it is great for our larger workshops. If you have a complex schedule or agenda it is better than a paper agenda and allows you to adjust changes live in the agenda during the meetings. We only use it a few times a year because we only have a few larger meetings.
    Incentivized
    Read full review
    Pros
    Caterease
    • Quick updates to contracts/files
    • Great integrations available
    • Report generation
    Incentivized
    Read full review
    Guidebook
    • Provides live agendas
    • Allows attendees to communicate through mobile phones with event staff
    • Allows attendees to check in to break out sessions of their choice
    Incentivized
    Read full review
    Cons
    Caterease
    • It’s a great program, but it’s missing some aspects that would be incredibly useful. It has the ability to store venues and locations that you’ve used in the past, but it doesn’t allow you to associate a tax rate with the saved venue. As our company handles events all throughout Southern California and tax rates are constantly changing, it would be nice to be able to assign certain tax rates to certain zip codes and venues.
    • It can be a little finicky sometimes with its equipment conflict algorithm. There will be events In the system that have been marked as cancelled, yet it will insist that an event I am working on has an equipment conflict with it (even though that event is not going through). It will not let you save out of your event and, sometimes, will end up deleting all your changes and progress, which is incredibly frustrating.
    • I wish there was a way to export PDFs of your proposals without re-saving your entire proposal. Sometimes, clients will ask for two versions of the same proposal with just slight changes, and it’s annoying to have to go in and completely re-do and save the proposal and have to adjust it back to the original.
    • It would be nice if there was a way to see a history of all of the changes that had been made in a proposal, that would be great. Because we often have many hands on each event we do, having a comprehensive list of all the changes made to each proposal and the date and times, and users who made these changes would be an incredible asset.
    Incentivized
    Read full review
    Guidebook
    • Sometimes we have had issues with it not updating our changes very quickly and while at a conference that can be problematic.
    • I have had difficulty making edits or changes from the mobile app so I have to go grab the computer to fix something.
    • Some attendees have had issues downloading and logging in depending on which mobile phones that they are using. It may be operator error.
    Incentivized
    Read full review
    Support Rating
    Caterease
    I have not had to use the support in my over 3 years of using Caterease. This is why I gave it a 9 rating because even though I haven't had to interact with support, the fact that I haven't had to use support speaks volumes to how good the software is and how it is user friendly.
    Incentivized
    Read full review
    Guidebook
    No answers on this topic
    Alternatives Considered
    Caterease
    I haven’t used too many other events programs in the past – at a former company, we used the back end of our website in order to create events, but Caterease is a lot more user-friendly. Our website wasn’t particularly fancy – it didn’t allow us to conflict check or see if there was another event at the same time. It was used for the sole purpose of posting the information to our system – not for creating full proposals. Caterease is much more effective for what we need to use it for in this context.
    Incentivized
    Read full review
    Guidebook
    We use both but for completely different reasons. We use Guidebook to manage our attendees and communicate with them during large workshops. We use Airtable as a spreadsheet type database for tracking things.
    Incentivized
    Read full review
    Return on Investment
    Caterease
    • Has made our team more efficient and be able to have a central place to store all info so everyone can access it.
    • Manually printing BEOs has proven to be incredibly inefficient as they get updated quickly and often times just causes confusion and mistakes.
    • It's nice to be able to generate contracts fairly quickly for clients
    Incentivized
    Read full review
    Guidebook
    • None really as we are a non profit and these meetings we use it for are free
    Incentivized
    Read full review
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