What users are saying about
8 Ratings
26 Ratings
8 Ratings
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Score 7.5 out of 100
26 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Attribute Ratings

  • Caterease is rated higher in 1 area: Support Rating
  • SignUpGenius is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.5

Caterease

75%
3 Ratings
8.7

SignUpGenius

87%
19 Ratings

Likelihood to Renew

Caterease

N/A
0 Ratings
9.1

SignUpGenius

91%
1 Rating

Support Rating

9.0

Caterease

90%
2 Ratings
7.5

SignUpGenius

75%
9 Ratings

Likelihood to Recommend

Caterease

Integration with Microsoft Access - We use Access for a lot of different Queries, such as for our bar back to know the specifics of each bar. Caterease allows Access to pull data directly so all we have to do is run the report instead of entering all the information manually. Same with diagramming, having software like Placez that pulls from Caterease allows for such things as table and chair counts to be pulled directly from Caterease instead of having to place each individual table.
Nick Faulkenberg | TrustRadius Reviewer

SignUpGenius

If you are planning large events and you need an accurate headcount, the SignUpGenius is for you! Additionally, if you are trying to get a variety of volunteers to meet various needs, then you should really check out SignUpGenius! One specific way that we have used SignUpGenius is by getting the parents of our youth ministry students to bring refreshments to youth groups on Sunday mornings. We set up a SignUpGenius sign-up sheet where they can all sign up for various Sundays to bring refreshments, which really helps our students focus on Sundays.
Steve Crawford | TrustRadius Reviewer

Pros

Caterease

  • Quick updates to contracts/files
  • Great integrations available
  • Report generation
Emily Hammell | TrustRadius Reviewer

SignUpGenius

  • Easy to access. No login or registration is required for people to sign up for slots--just click the link and go.
  • No real technical expertise or knowledge is necessary to successfully use the tool.
  • Several different options/styles of signups are available.
Ryan Eanes | TrustRadius Reviewer

Cons

Caterease

  • It’s a great program, but it’s missing some aspects that would be incredibly useful. It has the ability to store venues and locations that you’ve used in the past, but it doesn’t allow you to associate a tax rate with the saved venue. As our company handles events all throughout Southern California and tax rates are constantly changing, it would be nice to be able to assign certain tax rates to certain zip codes and venues.
  • It can be a little finicky sometimes with its equipment conflict algorithm. There will be events In the system that have been marked as cancelled, yet it will insist that an event I am working on has an equipment conflict with it (even though that event is not going through). It will not let you save out of your event and, sometimes, will end up deleting all your changes and progress, which is incredibly frustrating.
  • I wish there was a way to export PDFs of your proposals without re-saving your entire proposal. Sometimes, clients will ask for two versions of the same proposal with just slight changes, and it’s annoying to have to go in and completely re-do and save the proposal and have to adjust it back to the original.
  • It would be nice if there was a way to see a history of all of the changes that had been made in a proposal, that would be great. Because we often have many hands on each event we do, having a comprehensive list of all the changes made to each proposal and the date and times, and users who made these changes would be an incredible asset.
Gigi Greene | TrustRadius Reviewer

SignUpGenius

  • Some of the layout and terminology are a little confusing and could be more user-friendly. It took me some time and playing around to figure out that the days and times you put in are a step which just produces a grid of possible times, and that choosing which slots to activate is a second step required. It later made sense why it was set up this was (allows you to input a large block of times at once and then select the particular ones you need, and makes it possible to add a second person with a different schedule on the same sign up, giving the appointment setters more options overall to choose from)
  • Wish it would intuitively (or add an option to...) replicate location for any additional days and times you add to the same sign up. Has to be manually added (or copied and pasted).
Becca Guler | TrustRadius Reviewer

Pricing Details

Caterease

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

SignUpGenius

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Caterease

No score
No answers yet
No answers on this topic

SignUpGenius

SignUpGenius 9.1
Based on 1 answer
It is a great product that works efficiently for our needs
Gayle Potter, IOM | TrustRadius Reviewer

Support Rating

Caterease

Caterease 9.0
Based on 2 answers
I have not had to use the support in my over 3 years of using Caterease. This is why I gave it a 9 rating because even though I haven't had to interact with support, the fact that I haven't had to use support speaks volumes to how good the software is and how it is user friendly.
Nick Faulkenberg | TrustRadius Reviewer

SignUpGenius

SignUpGenius 7.5
Based on 9 answers
I don't have any feedback for support because I have not had to use support (if referring to IT support). If this question is in referral to support from other staff/company, then it has been received well in that sense.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Caterease

I haven’t used too many other events programs in the past – at a former company, we used the back end of our website in order to create events, but Caterease is a lot more user-friendly. Our website wasn’t particularly fancy – it didn’t allow us to conflict check or see if there was another event at the same time. It was used for the sole purpose of posting the information to our system – not for creating full proposals. Caterease is much more effective for what we need to use it for in this context.
Gigi Greene | TrustRadius Reviewer

SignUpGenius

I prefer the use of SignUpGenius as it is more user-friendly. I am not limited to 10 questions and then have to pay for additional features. While I do not like the additional feature payment, as we are a nonprofit, I will continue using the free services.
Stacey Pagan | TrustRadius Reviewer

Return on Investment

Caterease

  • Has made our team more efficient and be able to have a central place to store all info so everyone can access it.
  • Manually printing BEOs has proven to be incredibly inefficient as they get updated quickly and often times just causes confusion and mistakes.
  • It's nice to be able to generate contracts fairly quickly for clients
Emily Hammell | TrustRadius Reviewer

SignUpGenius

  • Being able to share the form with people inside and outside your organization allows less back and forth via email when scheduling meetings - saving time and money
  • The free version is available as long as you'd like - it's not a trial version - a lot of companies can get away with only using the free version
Anonymous | TrustRadius Reviewer

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