TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CB Replicator

    Score2 out of 10
    Mid-Size Companies (51-1,000 employees)
    A major problem of storing Dynamics 365 documents in SharePoint is the missing synchronization of privileges and permissions. This allows unauthorized SharePoint users to access private documents and sensitive data even if they don’t have CRM privileges to do so. CB Replicator, is an out-of-the-box solution that is designed to remedy this issue by automatically synchronizing Dynamics CRM privileges with SharePoint permissions.

    $3,600

    per 100 users

    DocLink

    Score5.6 out of 10
    N/ADocLink is an integrated document management system from Altec headquartered in Laguna Hills, California.N/A
    Pricing
    CB ReplicatorDocLink
    Editions & Modules
    CB Dynamics CRM to SharePoint Permission Replicator for 100 User
    $3,600
    per 100 users
    No answers on this topic
    Offerings
    Pricing Offerings
    CB ReplicatorDocLink
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$80 per userNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    CB ReplicatorDocLink
    Considered Both Products
    Connecting Software
    No answer on this topic
    Altec
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    CB ReplicatorDocLink
    Small Businesses
    M‑Files
    Score8.9 out of 10
    M‑Files
    Score8.9 out of 10
    Medium-sized Companies
    Esker
    Score7.4 out of 10
    Esker
    Score7.4 out of 10
    Enterprises
    Tungsten Capture
    Score9.5 out of 10
    Tungsten Capture
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CB ReplicatorDocLink
    Likelihood to Recommend
    8.0
    (1 ratings)
    8.2
    (9 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (1 ratings)
    9.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    CB ReplicatorDocLink
    Likelihood to Recommend
    Connecting Software
    It is an ideal program for the portfolio of already consolidated clients, for large financial companies with a high professional profile. In the cases that I do not recommend it, it is for small and medium-sized financial companies, with a portfolio of clients in training, since the cost-benefit ratio is not attractive.
    Read full review
    Altec
    It's a great tool that works well to automate processes and, once set up, reduce admin time on things like tracking the approval process. However, it can be challenging to initially set up because it requires an understanding of the process in the first place. We have a team of business analysts who work for us so one of them was assigned to understand our own internal processes and then set up the relevant workflows. I think without this we might have struggled. We also each use the expense receipt feature which is great. You can in a receipt and using OCR the expense forms are automatically populated. You do need to manually check it but this saves a lot of time in filling in forms. As we now have a workflow in place it is straightforward to submit your monthly expense report for approval straight afterward. The document tracking feature is good too - who has seen, worked on, or needs to see the document. It means we were able to stop using Slack.
    Incentivized
    Read full review
    Pros
    Connecting Software
    • Visually friendly for the end user, maintaining the most common design style for workers
    • The adaptation time and the learning curve is relatively shorter than other similar applications
    Read full review
    Altec
    • Maintains all scanned and processed documents since we converted from paper files. 13 years and counting for our company.
    • Able to create custom folders or "workflows" with specific permissions.
    • Able to quickly search using a wide variety of search parameters.
    • Allows the user to make notations, highlights, and digital stamps for future reference.
    • Allows the user to scan or drag and drop documents into the program and will convert to the acceptable format (ie: PDF will convert to TIF).
    Incentivized
    Read full review
    Cons
    Connecting Software
    • The graphics could be developed in a better way, they should be more modern, friendly and show the information in more detail.
    • Develop a module in the application that allows personalization by the user, giving him the possibility to manage a tool made by him to suit him. Moves the APPS Mobile concept to the design of the program.
    • Although the tool is well integrated with Microsoft, you can think of a development of integration with social networks or mobile developments, both users, and customers.
    • Develop a more economical and simple version, aimed at small and medium enterprises, with small client portfolios
    Read full review
    Altec
    • Search engine can be enhanced to provide better results.
    • The workflow module can be made simpler.
    • Sometimes a little slow to load all the information.
    Incentivized
    Read full review
    Likelihood to Renew
    Connecting Software
    It is a complementary tool of the main CRM, which provides an adequate management of the documentation, reports, files that are derived from the business activity. It offers adequate levels of security for small businesses, the implementation is easy compared to other tools, it is easy to use, it offers adequate file capacity. In the future it can be strengthened with access to the cloud, development of apps and integration with other platforms.
    Read full review
    Altec
    No answers on this topic
    Usability
    Connecting Software
    As it has already been said before, it is a simple implementation program, easy to use, with a short learning curve, with a friendly interface, a good design, a security according to the type of company and with the possibility of personalization. It provides an accessible cost tool to improve business management and document management.
    Read full review
    Altec
    DocLink is VERY user-friendly! The daily functions are easily taught to non-financial individuals. It's easy to understand and easy to manipulate with a simple, functional layout. The Administrative module is not too complicated, but it would be more effective if there was a more thorough "help" section or an online forum for users. All of my knowledge is self-taught, trial and error, but it would be helpful for a new user to have an online resource to address questions or issues.
    Incentivized
    Read full review
    Performance
    Connecting Software
    No answers on this topic
    Altec
    DocLink is quite reliable and effective. Scanned documents are easy to read with very slight loss of integrity. Pages load quickly with occasional lag loading very large files. We use DocLink with MS Dynamics SL, and the two systems perform well together without much interruption or ambiguity in the process. One issue we have is in relation to the number of licenses and issues we have when a session will not close upon exit, thus suspending an available license rendering it unusable. Although very infrequent, IT has had to manually "end" a session to clear the license.
    Incentivized
    Read full review
    Support Rating
    Connecting Software
    Until now, technical support has not been required to a large extent, but for this question three variables must be taken into account; The level of complexity of the implementation of the tool, the courses, tutorials, training and learning curve of the users, and finally the technical support as such. This tool has implementation attributes and ease of use, reducing the incidence of technical support.
    Read full review
    Altec
    No answers on this topic
    Implementation Rating
    Connecting Software
    Check the seller's website, read the technical specifications of the product, calculate the investment in personnel, software and hardware, validate that the management modules document is what they are looking for. Project the integration of the program with the systems that the company manages. Read many reviews and note the most important points of the user experiences.
    Read full review
    Altec
    No answers on this topic
    Alternatives Considered
    Connecting Software
    Basically, my main experience is focused on Dynamics, I have worked with similar tools developed in a particular way by the firms for which I have worked. They are monitoring tools developed by the system and planning area. For the internal use of the company. Obviously, this is a leading international program.
    Read full review
    Altec
    Document sender u can only send one at a time, doclink sends mass emails all at once and can archive all your documents, making it a complete solution.
    Incentivized
    Read full review
    Return on Investment
    Connecting Software
    • Without speaking directly of figures, on the positive side of the implementation of the program is tied to the time of learning the tool. In practice, it is much easier to learn by professionals, making the implementation time short, as well as, minimizes the margin of error in the initial handling of the program.
    • As it is a tool for easy learning and with a reduction in the margin of error due to the learning curve, it allows working only with the technical support offered by the provider, without having the need to create an internal department of attention to the user, which lowers costs.
    Read full review
    Altec
    • Now set up it has significantly reduced admin time for everyone. I would say on average 1-2 hours per month per staff member spent on expense forms and submissions.
    • Cancelled paid version of slack as no longer needed.
    Incentivized
    Read full review
    ScreenShots

    CB Replicator Screenshots

    Screenshot of User MappingScreenshot of Starting and Stopping the ServiceScreenshot of Edit Configuration