Altec DocLink can send and archive for you
March 14, 2017

Altec DocLink can send and archive for you

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with doc-link

It simplifies sending invoices, POs and other documents by email and fax and also saves the documents for future reference. Without DocLink we would have to print each document to a PDF then email. [It] increases productivity and accuracy by sending documents as fast as you can hit print!
  • Archives documents - all your documents in one place that you can retrieve as they were printed.
  • Emails documents - printing and emailing in one easy step, just print to the DocLink queue and DocLink reads the email address and sends it.
  • Faxes documents - so your recipient does use email? You can set the document to fax if email is not available.
  • Need to map fields to process documents, this is a manual process that needs to be automated for the template.
  • Sends thru a print queue, sometimes the queue goes offline and you don't know it right away.
  • Doesn't always tell you if the fax delivery failed, this is partially dependent on the fax software communications.
  • Limited fax support, hard to match up the DocLink server with faxing solution that's compatible when the server is virtual.
  • Less time to email documents, means more time to work on other tasks
  • Mass sending no delays - queue all your invoices to send at once and DocLink will parse them out and send them
  • Document retention is required for an FDA facility, DocLink scan index the files and make them available for quality control
  • document sender
Document sender u can only send one at a time, doclink sends mass emails all at once and can archive all your documents, making it a complete solution.
Nothing I know does what this does, most do archiving but not sending to the level this does.

Evaluating doc-link and Competitors

No - We replaced making PDFs and emailing separately. We send hundreds of documents in the course of a day. DocLink simplified this greatly.
  • Product Features
  • Product Usability
  • Product Reputation
Needed a usable package with a learning curve was short so I could get the users to quickly learn, send, and be more productive. DocLink did this perfectly.
Evaluate the sending speed and the simplicity of setup. How much time will your users save when this is implemented? Putting extra resources to the setup and configuration of the software would have brought it online sooner and made my ROI quicker.