What users are saying about
9 Ratings
14 Ratings
9 Ratings
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Score 7.4 out of 100
14 Ratings
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Score 7.8 out of 100

Feature Set Ratings

    Type of tax

    CCH Axcess

    Feature Set Not Supported
    N/A
    7.7

    ONESOURCE

    77%
    Thomson Reuters ONESOURCE ranks higher in 4/4 features

    Sales and Use Taxes

    N/A
    0 Ratings
    7.9
    79%
    2 Ratings

    Cross-border Taxes

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    VAT / GST Taxes

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Energy and Fuel Taxes

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Tax Reporting & Compliance

    CCH Axcess

    Feature Set Not Supported
    N/A
    7.8

    ONESOURCE

    78%
    Thomson Reuters ONESOURCE ranks higher in 7/7 features

    Geolocation for Tax Assessment

    N/A
    0 Ratings
    7.9
    79%
    2 Ratings

    3rd-Party Software Integrations

    N/A
    0 Ratings
    7.9
    79%
    2 Ratings

    Tax Data Reporting

    N/A
    0 Ratings
    8.9
    89%
    3 Ratings

    Compliance Administration Management

    N/A
    0 Ratings
    7.0
    70%
    3 Ratings

    Tax Exemption Processing

    N/A
    0 Ratings
    7.9
    79%
    2 Ratings

    Tax Document Management

    N/A
    0 Ratings
    7.9
    79%
    2 Ratings

    Complex Tax Scenario Management

    N/A
    0 Ratings
    6.9
    69%
    2 Ratings

    Attribute Ratings

    • Thomson Reuters ONESOURCE is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    7.4

    CCH Axcess

    74%
    4 Ratings
    8.0

    ONESOURCE

    80%
    7 Ratings

    Support Rating

    CCH Axcess

    N/A
    0 Ratings
    5.9

    ONESOURCE

    59%
    4 Ratings

    Likelihood to Recommend

    CCH Axcess

    It seems now more than ever it is crucial for medium to large firms to have a process of getting a return done. It is the end of time that only one person touches a return and send it out. CCH Axcess lets you create workflow to set up stages of the return and send to the responsible staff.
    Justin Gipp | TrustRadius Reviewer

    ONESOURCE

    We use [Thomson Reuters ONESOURCE] to prepare federal and state income tax returns which allows us to complete the work assigned very quickly and allow senior members of the team to review the work before submitting in a very fluid state. While not in the tax or busy season, the program is not as used as much.
    Anonymous | TrustRadius Reviewer

    Pros

    CCH Axcess

    • Tax program.
    • Online tax program.
    • Axcess tax.
    Anonymous | TrustRadius Reviewer

    ONESOURCE

    • ONESOURCE is excellent for providing a holistic suite of products that are specifically geared toward tax compliance.
    • ONESOURCE also does an excellent job of maintaining a fresh look and appearance to their products, but doesn't change the base functionality just to sell more or improve the look of the product.
    • ONESOURCE also does an excellent job of maintaining current tax information. In an ever changing tax world, this is the most important thing for a piece of tax software to provide.
    Anonymous | TrustRadius Reviewer

    Cons

    CCH Axcess

    • It is slightly laggy. Document and tax sections take a while to load and open.
    Anonymous | TrustRadius Reviewer

    ONESOURCE

    • ONESOURCE absolutely needs to restore their TIN Matching feature. Not having a TIN Matching feature is huge and needs to be addressed immediately.
    • The software interface itself is outdated and clunky. It is way behind in terms of user-friendliness and convenience. Additionally, it is only compatible with Internet Explorer. ONESOURCE is literally the only reason I would ever access Internet Explorer which is notably slower and more prone to freezing than Google Chrome or Safari. A good portion of our business uses Macs which means they are SOL on accessing ONESOURCE.
    • The ability to look at multiple tax years for a single recipient would be huge. Currently, if a recipient asks us to pull three years of data, this means three different searches within each year's ONESOURCE instance. It's tedious and could be improved.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    CCH Axcess

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    ONESOURCE

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Support Rating

    CCH Axcess

    No score
    No answers yet
    No answers on this topic

    ONESOURCE

    ONESOURCE 5.9
    Based on 4 answers
    The ONESOURCE support has improved significantly over the years. Support sends out emails with the answer provided which helps in the future when the same issue occurs. This reduces the amount of calls to ONESOURCE Support as you can better document the calls and rely on previous answers if the same issue occurs. ONESOURCE support has also implemented a callback feature that reduces the amount of time spent on hold.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    CCH Axcess

    CCH Axcess was very comparable to Thomson Reuters. They are both large companies in their fields and have similar resources. We ultimately went with Thomson Reuters because we bundled with their other softwares for a better price and it makes sense to be with one company to deal with one customer support line.
    Justin Gipp | TrustRadius Reviewer

    ONESOURCE

    As I said it is an easy-to-use platform and saved us time and money. They have great customer service and have helped our company get new hires checked and in-service faster than our old company. By combining the two services in one place it has made it easier for the new hire and the HR staff to track results. I am a fan!
    Russ Hinton | TrustRadius Reviewer

    Return on Investment

    CCH Axcess

    No answers on this topic

    ONESOURCE

    • Leaves sales tax off invoices from time to time.
    • Reduces the amount of manual work needed to calculate sales tax and to update tax rates.
    Anonymous | TrustRadius Reviewer

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