CCM Gateway vs. Directly
CCM Gateway vs. Directly
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 CCM Gateway | N/A | N/A | N/A | |
 Directly | N/A | Directly’s crowd platform harnesses thousands of independent experts and AI technology to automate common customer questions and deliver customer service that consumers love. The vendor states companies like Airbnb, Microsoft, and Samsung partner with Directly to improve the customer experience, boosting CSAT by 20% while reducing contact center volume and saving millions per year. Directly is based in San Francisco and backed by Microsoft’s M12 Ventures, Samsung NEXT, True… | N/A |
| CCM Gateway | Directly | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| CCM Gateway | Directly |
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| CCM Gateway | Directly | |
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| Small Businesses |  EZ Texting Score 9.1 out of 10 | EZ Texting Score 9.1 out of 10 |
| Medium-sized Companies |  Quadient Inspire Score 9.6 out of 10 | Quadient Inspire Score 9.6 out of 10 |
| Enterprises | Quadient Inspire Score 9.6 out of 10 | Quadient Inspire Score 9.6 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| CCM Gateway | Directly | |
|---|---|---|
| Likelihood to Recommend | - (0 ratings) | 7.0 (1 ratings) |
| CCM Gateway | Directly | |
|---|---|---|
| Likelihood to Recommend | Crawford Technologies No answers on this topic | Directly Software, Inc.
 Abhay Ranjan Founder |
| Pros | Crawford Technologies No answers on this topic | Directly Software, Inc.
Abhay Ranjan Founder |
| Cons | Crawford Technologies No answers on this topic | Directly Software, Inc.
Abhay Ranjan Founder |
| Alternatives Considered | Crawford Technologies No answers on this topic | Directly Software, Inc.
Abhay Ranjan Founder |
| Return on Investment | Crawford Technologies No answers on this topic | Directly Software, Inc.
Abhay Ranjan Founder |
| ScreenShots |