Cegid Talent (based on technology from the former Technomedia, acquired by Cegid in 2016), allows users to manage candidates recruiting, training, performance, compensation, career development and succession. Its business intelligence tools help identify organizational potential in order to drive HR strategies, from the cloud.
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Paycom
Score 8.6 out of 10
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Paycom is an automated HCM platform, built on a single database that eliminates redundant data entry through automation. A payroll and HR software solution, Paycom is used by organizations of all sizes to access employee data without navigating multiple systems.
Recruiting and human resources is a good use for this tool. To some degree, reporting is fairly appropriate as well, unless you want super detailed reports, then I would say no. Anything related to managing candidate flow and making the recruitment process easier is where this tool is best used, upgrades need to be made so it's more useful in other areas before rolling out.
As I mentioned, the onboarding process is incredibly easy. We have around 300 employees and are constantly hiring, so Paycom has been a huge help. In fact, the ATS functionality was a major factor in our decision to switch to Paycom.
The commands and controls are fairly user friendly. This is a positive because as recruiters we don't want to waste time having to learn odd or awkward controls, we just want to intuitively click.
The original implementation process was fairly seamless according to industry standards. This made for a smoother rollout, testing, and implementation phase. We didn't waste too much time with overly complicated technical issues, etc.
I like the employee self-service feature. It's very straightforward and easy to use. I also like my representative, Mikey. He's been very helpful—every time I call him, I get the assistance I need. I also appreciate how quickly I can get someone on the phone and get help when needed.
The reporting function needs to be vastly improved. You can run the most basic reports, but if you want to get more granular it requires customization, extra fees, and involving a developer. This piece should be made easier.
The lag time between load screens, clicking new screens, etc. was very slow at times. We don't believe this was a connectivity issue, rather something on Technomedia's end.
I am not a fan of the most recent update. I wasn't prepared for the change especially given it came right before payroll was processed. I'm told given time, I will get used to it and I'm always open to change for the better.
IWant™ feature isn't what I hoped it would be. I haven't used it much given the information I need in Paycom I can find quickly on my own. I have heard however that several employees utilize and appreciate the IWant™ feature.
we are having no problems with how the system works and our support system at paycom is the best - we are learning more and using the system in more ways all the time the only thing that could be better is pricing on some things
I'm probably going to have to go seven and three-quarter to eight, and that may be user error to me because I know Paycom has got it figured out, but there's times I just can't figure it out, even with some of the tutorials, the university, the show-mes, and calling Alex, our representative. He can hold my hand and walk me through that process, and it just may be I didn't get it, but that's why I gave that score. I'd give it a solid nine.
In 6 years, we've never had a bad experience with client support. We implemented during COVID, and I was the only person in HR at the time. I was also having to homeschool our children, which meant bizarre work hours and limited time to focus on platform build at times. There were nights that I was literally on calls at 11 pm and the implementation team was unbelievably supportive. Recently, a Position Seat specialist came on site to help us set up for our 5 client codes - the experience was transformative for how we use the platform and an absolute game changer. I trust Paycom because I trust our representatives. They truly are strategic partners for us, and work to ensure we're maximizing the platform and that our needs are being met
Tadd and Ellie have been great! They have show us many aspects that implementation did not. They are very personable and action oriented as well. Anytime we need them they offer to swing in.
It was good, but hard to know what questions you need to ask until you actually get in there and start working with a live product. But Paycom is also very helpful every time I call and can't figure something out. Nathan has been very friendly and helpful no matter what I call him about. He is always eager to help out.
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
Technomedia stacks up below the other listed programs. It may solve the bare minimum of your issues, but when it comes to solving more complex issues and processes, it lacks. When you want to add additions or customize things, the process is very costly and labor intensive as well. If it were priced lower, it would make more sense, but there are much better solutions out there.
I have not currently used any other products. I'm still kind of new to the HR industry. The only other thing that I really have to compare it to is Vonmar's system, which they created themselves, and it was not user-friendly.
It's helped us save time. We've been able to automate a number of payroll and accounting functions. It's also enabled our employees to use the ask gear feature. So it's really saved time, and also we've not gotten hacked, which is always a plus.
