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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Paycom

    Score8.6 out of 10
    N/APaycom is an automated HCM platform, built on a single database that eliminates redundant data entry through automation. A payroll and HR software solution, Paycom is used by organizations of all sizes to access employee data without navigating multiple systems.N/A
    Pricing
    Paycom
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Paycom
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Paycom
    Considered Both Products
    Paycom
    Chose Paycom
    While Paycom is better overall against ADP Enterprise, I find that there are some Paylocity features that I miss as well as the customer service was easier to access via email, chat, or phone call. Paycom has a lot of features but feels overcrowded at times. Paylocity allowed …
    Incentivized
    Chose Paycom
    Ownership selected Paycom for financial reasons, putting more of the actual data entry on our corporate staff.
    Incentivized
    Chose Paycom
    Once Paycom learned we were vetting UKG, they set us up with some reference calls with other clients who had switched from Paycom to UKG and then came back. They even went as far as to find us clients to speak to who had similar employee counts and were in the same industry. …
    Incentivized
    Chose Paycom
    ADP is almost entirely manual data entry. There is very little automation and honestly, it just isn't very user friendly. Since we have made the switch to Paycom, I feel that our employees actually KNOW what's going on when it comes to payroll and even their own information. …
    Incentivized
    Chose Paycom
    Having a designated specialist to email or call when needed was one of the main reasons for switching to Paycom.
    Incentivized
    Chose Paycom
    Paycom is so versatile in so many areas!
    Incentivized
    Chose Paycom
    Much easier to use and support is outstanding.
    Incentivized
    Chose Paycom
    Paycom is much better than ADP for service, support and cost. Paycom is better that UKG for lots of reason to include support. The UKG system we used was supported by a reseller and their service was terrible. We are now using Paylocity at other locations. I like the Paylocity …
    Incentivized
    Chose Paycom
    I personally have used ADP before, but that was just as a user, not as a manager supporting other users. So really, my experience is primarily with Paycom.
    Incentivized
    Chose Paycom
    I haven't used a whole lot, but I would say the only other one would be Blackbaud. Where I came from before, we used Blackbaud as our payroll provider, and Paycom is so much more user-friendly. Once we moved to Paycom, and then where I'm at now, we used ADP and also switched. …
    Incentivized
    Chose Paycom
    The user-friendliness of Paycom really stands out. Employees seem to have an easier time logging in and getting to what they need, whereas I've heard ADP can be a little trickier and that some users have experienced login issues. With Paycom, everything is very straightforward. …
    Incentivized
    Chose Paycom
    I'm not part of the evaluation team, but from an HR perspective, we've used UKG, and that was really the main system before Paycom. Prior to that, we used a system that doesn't even exist anymore. Paycom is much more intuitive and user-friendly, and the capabilities are on a …
    Incentivized
    Chose Paycom
    Paycom is the best so far.
    Incentivized
    Chose Paycom
    I like Paycom more than ADP. ADP is a little more difficult to navigate, whereas Paycom has a more straightforward and intuitive navigation system.
    Incentivized
    Chose Paycom
    It beats them hands down.
    Incentivized
    Chose Paycom
    Oracle has an HRIS. They have an HR, finance, IT, everything-in-one type of platform, and there's an HR functionality part of it. It's really good. I've used PeopleSoft, which is more of a database type and doesn't have as many functions as Paycom. We went through a very …
    Incentivized
    Chose Paycom
    Nothing really compares. I've used StaffConnect before to check in, but they don't necessarily have an app, and it's only web-based. I haven't been able to find an app or anything. And again, it's just not my favorite because it also does it by GPS location. And I'll be at work …
    Incentivized
    Chose Paycom
    We were initially Paycor customers for our recruiting, and we used ADP for payroll previously. Paycom was an all-inclusive solution. And I do know that ADP and Paycor now have solutions, but at the time, they didn’t have what we wanted for the flexibility, the price, and really …
    Incentivized
    Chose Paycom
    PeopleSoft and Tyler are pretty similar, with similar built in workflows, and extensive reporting systems. UKG has a lot of things that we like, but is more expensive.
    Incentivized
    Chose Paycom
    I have not currently used any other products. I'm still kind of new to the HR industry. The only other thing that I really have to compare it to is Vonmar's system, which they created themselves, and it was not user-friendly.
    Incentivized
    Chose Paycom
    Payroll. Unfortunately, with ADP, we're in the 21st century, and they still make me upload a spreadsheet when we do payroll. So a lot of room for mistakes, a lot of back and forth. None of that happens with Paycom. And Paychex, when I used, they were just coming out to the …
    Incentivized
    Chose Paycom
    More centralized data. UKG didn't have as many, I guess, areas, or like the W2, it wasn't all in UKG. It's just that everything is more centralized than UKG and Paycom.
    Incentivized
    Chose Paycom
    I've used PeopleSoft, and golly, ADP certainly evaluated Paylocity. That seems to be sort of a common competitor with Paycom, although I'm thinking they're kind of losing the battle, and Paycom's winning. We've also looked at Bamboo HR. BambooHR is great, but I think a solution …
    Incentivized
    Key User Insights
    Would buy again
    94%
    Would buy again
    598 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    536 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    608 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    418 Answers
    Implementation went as expected
    81%
    Implementation went as expected
    378 Answers
    Features
    Paycom
    Human Resource Management
    Comparison of Human Resource Management features of Paycom
    Feature
    Paycom
    8.1
    570 Ratings
    1% below category average
    Employee demographic data8.9524 Ratings
    Employment history8.1504 Ratings
    Job profiles and administration8.2503 Ratings
    Workflow for transfers, promotions, pay raises, etc.8.2505 Ratings
    Organizational charting7.6409 Ratings
    Organization and location management8.0448 Ratings
    Compliance data (COBRA, OSHA, etc.)8.1419 Ratings
    Payroll Management
    Comparison of Payroll Management features of Paycom
    Feature
    Paycom
    8.3
    570 Ratings
    1% above category average
    Pay calculation8.8554 Ratings
    Support for external payroll vendors6.447 Ratings
    Off-cycle/On-Demand payment8.5102 Ratings
    Benefit plan administration8.4488 Ratings
    Direct deposit files9.1551 Ratings
    Salary revision and increment management8.4459 Ratings
    Reimbursement management8.3322 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Paycom
    Feature
    Paycom
    8.5
    500 Ratings
    3% above category average
    Approval workflow8.5474 Ratings
    Balance details8.4475 Ratings
    Annual carry-forward and encashment8.5399 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Paycom
    Feature
    Paycom
    8.7
    572 Ratings
    5% above category average
    View and generate pay and benefit information9.1562 Ratings
    Update personal information9.2568 Ratings
    View company policy documentation8.7507 Ratings
    Employee recognition7.9280 Ratings
    View job history8.6469 Ratings
    Asset Management
    Comparison of Asset Management features of Paycom
    Feature
    Paycom
    4.9
    26 Ratings
    48% below category average
    Tracking of all physical assets4.926 Ratings
    HR Reporting
    Comparison of HR Reporting features of Paycom
    Feature
    Paycom
    7.2
    507 Ratings
    5% below category average
    Report builder7.9500 Ratings
    Pre-built reports7.9494 Ratings
    Ability to combine HR data with external data5.855 Ratings
    Onboarding
    Comparison of Onboarding features of Paycom
    Feature
    Paycom
    8.4
    498 Ratings
    4% above category average
    New hire portal8.5492 Ratings
    Manager tracking tools8.3429 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Paycom
    Feature
    Paycom
    6.3
    296 Ratings
    25% below category average
    Corporate goal setting4.236 Ratings
    Individual goal setting8.0272 Ratings
    Line-of sight-visibility4.835 Ratings
    Performance tracking8.0291 Ratings
    Performance Management
    Comparison of Performance Management features of Paycom
    Feature
    Paycom
    7.9
    377 Ratings
    0% below category average
    Performance plans7.8348 Ratings
    Performance improvement plans7.9331 Ratings
    Review status tracking8.0335 Ratings
    Review reminders8.0343 Ratings
    Multiple review frequency7.8307 Ratings
    Succession Planning
    Comparison of Succession Planning features of Paycom
    Feature
    Paycom
    7.9
    97 Ratings
    1% above category average
    Create succession plans/pools7.956 Ratings
    Candidate ranking7.875 Ratings
    Candidate search7.992 Ratings
    Candidate development7.975 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Paycom
    Feature
    Paycom
    7.6
    374 Ratings
    4% below category average
    Job Requisition Management7.8337 Ratings
    Company Website Posting8.0332 Ratings
    Publish to Social Media7.4262 Ratings
    Job Search Site Posting7.8306 Ratings
    Duplicate Candidate Prevention6.9285 Ratings
    Applicant Tracking7.7344 Ratings
    Notifications and Alerts7.9355 Ratings
    Best Alternatives
    Paycom
    Small Businesses
    UZIO
    Score9.3 out of 10
    Medium-sized Companies
    Zoho People
    Score8.6 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternatives
    User Ratings
    Paycom
    Likelihood to Recommend
    8.7
    (742 ratings)
    Likelihood to Renew
    9.1
    (31 ratings)
    Usability
    9.0
    (124 ratings)
    Availability
    9.5
    (4 ratings)
    Performance
    9.0
    (4 ratings)
    Support Rating
    8.9
    (59 ratings)
    In-Person Training
    10.0
    (2 ratings)
    Online Training
    8.1
    (5 ratings)
    Implementation Rating
    6.5
    (9 ratings)
    Configurability
    8.0
    (4 ratings)
    Ease of integration
    8.5
    (3 ratings)
    Product Scalability
    7.5
    (4 ratings)
    Vendor post-sale
    9.0
    (6 ratings)
    Vendor pre-sale
    9.0
    (6 ratings)
    User Testimonials
    Paycom
    Likelihood to Recommend
    Paycom
    My company is currently at around 2,000 employees and meets all expectations. I have worked at companies of up to 7,000 employees that also used Paycom and that met all expectations as well. I do not know that Paycom would be worth it from a pricing perspective for a smaller company, maybe 30 employees or less. I also believe Paycom has an opportunity to better partner with clients in mergers and acquisitions.
    Incentivized
    Read full review
    Pros
    Paycom
    • I like the employee self-service feature. It's very straightforward and easy to use. I also like my representative, Mikey. He's been very helpful—every time I call him, I get the assistance I need. I also appreciate how quickly I can get someone on the phone and get help when needed.
    Incentivized
    Read full review
    Cons
    Paycom
    • I am not a fan of the most recent update. I wasn't prepared for the change especially given it came right before payroll was processed. I'm told given time, I will get used to it and I'm always open to change for the better.
    • IWant™ feature isn't what I hoped it would be. I haven't used it much given the information I need in Paycom I can find quickly on my own. I have heard however that several employees utilize and appreciate the IWant™ feature.
    Incentivized
    Read full review
    Likelihood to Renew
    Paycom
    we are having no problems with how the system works and our support system at paycom is the best - we are learning more and using the system in more ways all the time the only thing that could be better is pricing on some things
    Incentivized
    Read full review
    Usability
    Paycom
    I'm probably going to have to go seven and three-quarter to eight, and that may be user error to me because I know Paycom has got it figured out, but there's times I just can't figure it out, even with some of the tutorials, the university, the show-mes, and calling Alex, our representative. He can hold my hand and walk me through that process, and it just may be I didn't get it, but that's why I gave that score. I'd give it a solid nine.
    Incentivized
    Read full review
    Reliability and Availability
    Paycom
    They are very dependable and I have never experience any outages
    Incentivized
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    Performance
    Paycom
    Yes load quickly
    Incentivized
    Read full review
    Support Rating
    Paycom
    In 6 years, we've never had a bad experience with client support. We implemented during COVID, and I was the only person in HR at the time. I was also having to homeschool our children, which meant bizarre work hours and limited time to focus on platform build at times. There were nights that I was literally on calls at 11 pm and the implementation team was unbelievably supportive. Recently, a Position Seat specialist came on site to help us set up for our 5 client codes - the experience was transformative for how we use the platform and an absolute game changer. I trust Paycom because I trust our representatives. They truly are strategic partners for us, and work to ensure we're maximizing the platform and that our needs are being met
    Incentivized
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    In-Person Training
    Paycom
    Tadd and Ellie have been great! They have show us many aspects that implementation did not. They are very personable and action oriented as well. Anytime we need them they offer to swing in.
    Incentivized
    Read full review
    Online Training
    Paycom
    It was good, but hard to know what questions you need to ask until you actually get in there and start working with a live product. But Paycom is also very helpful every time I call and can't figure something out. Nathan has been very friendly and helpful no matter what I call him about. He is always eager to help out.
    Incentivized
    Read full review
    Implementation Rating
    Paycom
    Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
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    Alternatives Considered
    Paycom
    I have not currently used any other products. I'm still kind of new to the HR industry. The only other thing that I really have to compare it to is Vonmar's system, which they created themselves, and it was not user-friendly.
    Incentivized
    Read full review
    Scalability
    Paycom
    They are not able to meet our current needs
    Incentivized
    Read full review
    Return on Investment
    Paycom
    • It's helped us save time. We've been able to automate a number of payroll and accounting functions. It's also enabled our employees to use the ask gear feature. So it's really saved time, and also we've not gotten hacked, which is always a plus.
    Incentivized
    Read full review
    ScreenShots

    Paycom Screenshots

    Screenshot of A new study that reveals that for a composite organization representative of interviewed clients, unifying HR and payroll in a single-database software with automation and streamlined workflows achieved a three-year 362% ROI and resulted in: $1.4M net present value*; over 45% total time saved by HR; 80% time saved on compliance work.Screenshot of Full-Solution Automation and Auto-Decisioning Powered By a Single DatabaseScreenshot of Employee Self-Service