Paycom

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Paycom	Score 7.7 out of 10	N/A	Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.	N/A

Pricing

Paycom

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Paycom
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Pricing Info

Community Pulse
	Paycom
Considered Both Products	Paycom Verified User Administrator Chose Paycom They seem to have a lot of innovative features but when it came down to it they couldn't match up to Paycoms ease of use. I know a former coworker that uses them and said it was not user friendly. Incentivized Helpful? Verified User Professional Chose Paycom The report writing is the best out there. It is very easy to use and produces the reports needed. The canned reports work well, too. The PTO usage and accruals are always accurate and work well with the system. Incentivized Helpful? Steve Buckman EVP - Admin Services Chose Paycom Paycom is easier; more user intuitive Incentivized Helpful? KF Kandee Furst Sr. Payroll Specialist Chose Paycom The company already had the system in place when we merged with them. Upon learning the new system and transferring all the data correctly, I found it was easy to use, navigate and control. Even though I left that company there were very good products that I wished the new … Incentivized Helpful? Verified User Manager Chose Paycom ADP did not provide all we needed easily. We had to fight to get reports. CS reps were almost none-existent. Invoices were not itemized so we know what we were paying for. Incentivized Helpful? CM Cecilia Marquez Director of HR Chose Paycom Paycom is 100 times better than Paycor. Paycor was very simple, and wouldn't give you the information you needed. Their reports were horrible. Incentivized Helpful? Elise Szarek HR Manager Chose Paycom It's truly all-in-one if you want it to be. Areas of the system talk to other areas in a system. If there are issues, you can talk to your specialist, and they work to resolve issues as quickly as possible. You don't have to put a ticket in and hope that it gets fixed … Incentivized Helpful? Verified User Team Lead Chose Paycom ADP is not user friendly unless you are familiar with the system. Our employees experienced issues with locating things because there are too many options for the user toolbar. ADP is very standardized unlike Paycom's customized/tailored system. We need a completely flexible … Incentivized Helpful? MR Megan Rhyndress Account Specialist Chose Paycom No comparison. Using Paycom has been the exact opposite of Paychex in the best way possible. I feel more in control and in the know about what's happening in my business. Incentivized Helpful? Verified User Administrator Chose Paycom ADP's customer service was not what we expected, and its platform did not always work as it should. Paylocity offered many great features, but we were looking for a more efficient way to process payroll. Incentivized Helpful? MC Melissa Clark Associate Director Chose Paycom As a whole we were able to get everything we needed in one place from Paycom. The others were not necessarily awful, we just could do more of what we needed with Paycom. And, honestly, the customer service (Brandon) sold us as much as anything. Paycom worked with us on costs, … Helpful? JR Jeff Reeder Human Resources Director Chose Paycom Paycom is hands down way better for us. They helped us make our payroll simpler and more manageable. Paycom's dedicated staff was knowledgeable in all areas of the system not just one. ADP was to clunky for our payroll, which shouldn't be that difficult. ADP changed our … Incentivized Helpful? Verified User Administrator Chose Paycom The company I worked for only used the time and attendance feature, and at my current company, we don't use the scheduling module. I do know that prior to my employment with the company where I currently use Paycom, they were a prior ADP user and my colleagues have stated that … Incentivized Helpful? Verified User Employee Chose Paycom Paycom is a lot less expensive than a PEO and you still have a dedicated payroll person to assist with any issues. Incentivized Helpful? Verified User Administrator Chose Paycom We had numerous issues with ADP's customer support. Many times my payroll would error out and I would sit on hold for over an hour just to get someone to clear the error and send me the payroll register back. With Paycom I am in control of downloading my payroll registers, … Incentivized Helpful? Verified User Executive Chose Paycom ADP was not fully integrated within the various categories for HR & payroll which meant we often had to work from several different software and system to accomplish simply task. This resulted in countless hours trying to complete things that are integrated within Paycom. It … Helpful? RF Ranae Funk Ranae Funk Chose Paycom ADP is too complex, too many people to go through to get what you need, as you need it. I can only say that I don't want to ever have to go back to using ADP again., Wherever my career leads me - I will lead them to PAYCOM!! Incentivized Helpful? Verified User Administrative Assistant Chose Paycom Making the switch from Certipay to Paycom was a no-brainer. The friendly usage, ability to onboard virtually, and payroll process have become much more efficient with Paycom and have allowed us as a company to spend more time elsewhere that we weren't able to do before. We also … Incentivized Helpful? Verified User Administrator Chose Paycom The dedicated specialist and out implementation teams are amazing and ready to help at any time. Incentivized Helpful? Walter Reyes, MBA EVP and Chief Admin Officer Chose Paycom By far, comparable to Workday, but built for smaller-sized organizations; however, capabilities are on par. Incentivized Helpful? DS Denise Simons Billing/Payroll Supervisor Chose Paycom Paycom is second to None! The ease of daily time management all the way to benefits and garnishment management. It is amazing and mind easing to have these managed by Paycom teams and not have to worry about them on a daily basis. I love the FMLA tracker as well Incentivized Helpful? SS Siera Schmutz Payroll Administrator Chose Paycom The onboarding is not as clunky and is more user friendly, creating a better flow for a new hire to work through it from home without issues. The reporting is more robust and more customizable. I have made so many reports from Paycom to suit my needs. I just had to make due with … Incentivized Helpful? MH Macy Hannath HR Manager Chose Paycom Paycor did not automatically calculate employee paychecks properly. Paycom has been able to do this which has saved us a ton of time. Paycor also required a lot of manual changes where Paycom has automated the process. Incentivized Helpful?
Top Pros	Pro Customer service Pro User friendly Pro Easy to use
Top Cons	Minus Set up Minus Setting up Minus Time consuming

Features

Paycom

Human Resource Management

Comparison of Human Resource Management features of Product A and Product B
	Paycom 7.6 368 Ratings 4% below category average
Employee demographic data	8.0333 Ratings
Employment history	7.9319 Ratings
Job profiles and administration	7.4321 Ratings
Workflow for transfers, promotions, pay raises, etc.	7.7322 Ratings
Organizational charting	7.0242 Ratings
Organization and location management	8.1279 Ratings
Compliance data (COBRA, OSHA, etc.)	6.9265 Ratings

Payroll Management

Comparison of Payroll Management features of Product A and Product B
	Paycom 8.0 382 Ratings 0% below category average
Pay calculation	8.6371 Ratings
Support for external payroll vendors	6.447 Ratings
Off-cycle/On-Demand payment	8.713 Ratings
Benefit plan administration	8.3319 Ratings
Direct deposit files	8.6371 Ratings
Salary revision and increment management	8.0306 Ratings
Reimbursement management	7.5206 Ratings

Leave and Attendance Management

Comparison of Leave and Attendance Management features of Product A and Product B
	Paycom 8.1 337 Ratings 0% below category average
Approval workflow	7.9322 Ratings
Balance details	8.1322 Ratings
Annual carry-forward and encashment	8.2266 Ratings

Employee Self Service

Comparison of Employee Self Service features of Product A and Product B
	Paycom 7.9 382 Ratings 3% below category average
View and generate pay and benefit information	8.4375 Ratings
Update personal information	8.7378 Ratings
View company policy documentation	8.0336 Ratings
Employee recognition	6.6181 Ratings
View job history	8.0298 Ratings

Asset Management

Comparison of Asset Management features of Product A and Product B
	Paycom 4.9 26 Ratings 47% below category average
Tracking of all physical assets	4.926 Ratings

HR Reporting

Comparison of HR Reporting features of Product A and Product B
	Paycom 7.0 328 Ratings 8% below category average
Report builder	7.6322 Ratings
Pre-built reports	7.5319 Ratings
Ability to combine HR data with external data	5.855 Ratings

Onboarding

Comparison of Onboarding features of Product A and Product B
	Paycom 7.8 324 Ratings 3% below category average
New hire portal	8.0321 Ratings
Manager tracking tools	7.7277 Ratings

Performance and Goals

Comparison of Performance and Goals features of Product A and Product B
	Paycom 5.8 187 Ratings 33% below category average
Corporate goal setting	4.236 Ratings
Individual goal setting	7.0174 Ratings
Line-of sight-visibility	4.835 Ratings
Performance tracking	7.1183 Ratings

Performance Management

Comparison of Performance Management features of Product A and Product B
	Paycom 7.4 234 Ratings 8% below category average
Performance plans	7.3216 Ratings
Performance improvement plans	7.3204 Ratings
Review status tracking	7.6210 Ratings
Review reminders	7.6216 Ratings
Multiple review frequency	7.0194 Ratings

Succession Planning

Comparison of Succession Planning features of Product A and Product B
	Paycom 6.8 34 Ratings 16% below category average
Create succession plans/pools	9.124 Ratings
Candidate ranking	6.830 Ratings
Candidate search	5.833 Ratings
Candidate development	5.429 Ratings

Recruiting / ATS

Comparison of Recruiting / ATS features of Product A and Product B
	Paycom 6.9 228 Ratings 13% below category average
Job Requisition Management	6.9202 Ratings
Company Website Posting	7.0199 Ratings
Publish to Social Media	6.5158 Ratings
Job Search Site Posting	6.7185 Ratings
Duplicate Candidate Prevention	6.9173 Ratings
Applicant Tracking	6.9208 Ratings
Notifications and Alerts	7.1214 Ratings

Best Alternatives
	Paycom
Small Businesses	Zoho People Score 9.1 out of 10
Medium-sized Companies	Paypro Workforce Management Score 9.6 out of 10
Enterprises	Infor Human Resources Score 7.1 out of 10
All Alternatives	View all alternatives

User Ratings
	Paycom
Likelihood to Recommend	8.1 (402 ratings)
Likelihood to Renew	8.5 (22 ratings)
Usability	8.8 (24 ratings)
Availability	9.1 (2 ratings)
Performance	9.1 (2 ratings)
Support Rating	9.0 (52 ratings)
In-Person Training	6.4 (1 ratings)
Online Training	9.1 (2 ratings)
Implementation Rating	8.1 (7 ratings)
Configurability	9.1 (2 ratings)
Ease of integration	5.5 (1 ratings)
Product Scalability	9.1 (2 ratings)
Vendor post-sale	9.0 (4 ratings)
Vendor pre-sale	9.0 (4 ratings)

User Testimonials
	Paycom
Likelihood to Recommend	Paycom Paycom has really helped us to configure our timecards and payroll to fit our unique pay structure. The system made it easy for staff to understand and not just the payroll/HR department. We use paper pay checks, and the system uses the "home location" for delivery which is not necessarily where the employee works, just where they pick up their check. If we used direct deposit, I am sure that would not be an issue. Incentivized JR Jeff Reeder Human Resources Director Read full review
Pros	Paycom Employee Merit increases needing to be signed by EE and Managers Timecards were clean and easy to navigate Timecard that needed approving by managers could be sent an email directly from the system alerting them they needed to complete the task Processing payroll was easy and fast Audits were conducted timely and clear 401K changes could be done through a bridge between Broker and investment company Incentivized KF Kandee Furst Sr. Payroll Specialist Read full review
Cons	Paycom GL set up can be clunky until you understand how it works. Be able to edit document types. I made an entire document then realized I attached it incorrectly and had to start over. Advanced Report Writer would be nice to combine multiple areas into one report easily. Incentivized Elise Szarek HR Manager Read full review
Likelihood to Renew	Paycom We've made the mistake of moving away from Paycom to a PEO which had made a lot of promises, that they could not keep. Less than a year after that transition, we returned to Paycom and are happier than ever. Incentivized Verified User Anonymous Read full review
Usability	Paycom The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom! Incentivized Verified User Anonymous Read full review
Reliability and Availability	Paycom They are very dependable and I have never experience any outages Incentivized Elizabeth Garvin HR & Accounting Manager Read full review
Performance	Paycom Yes, Paycom's performance is excellent, no issues. Incentivized CM Cecilia Marquez Director of HR Read full review
Support Rating	Paycom Our TSR has been wonderful to work with. Every step of the way he was quick to respond and answer any questions we had. I knew I could reach him at any time (day or night) and he would be available to assist. Implementing a new HRIS system is obviously a huge task and I contribute all our success to our rep Kurt! Of course, with any implementation, there were bumps along the way and issues. But I always knew we would work as a team to get those issues figured out. Working in the Paycom system has been smooth and easy to learn and I enjoy the employee self-service interface. Our managers have had positive things to say and are all excited about the changes we have been able to make to our organization due to Paycom being implemented. Incentivized SG Sarah Gillman Payroll Manager Read full review
In-Person Training	Paycom They were a sales person and not really a good trainer. Incentivized Elizabeth Garvin HR & Accounting Manager Read full review
Online Training	Paycom All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings. Samuel Rodriguez Payroll Specialist Read full review
Implementation Rating	Paycom Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved Samuel Rodriguez Payroll Specialist Read full review
Alternatives Considered	Paycom ADP is too complex, too many people to go through to get what you need, as you need it. I can only say that I don't want to ever have to go back to using ADP again., Wherever my career leads me - I will lead them to PAYCOM!! Incentivized RF Ranae Funk Ranae Funk Read full review
Scalability	Paycom They are not able to meet our current needs Incentivized Elizabeth Garvin HR & Accounting Manager Read full review
Return on Investment	Paycom Saved time, 2 person HR department so time is limited. With reduced time for onboarding we have been able to focus on other areas. Improved employee satisfaction- employees enjoy the ease of use of the system and the ability to use on their phones. Reduced background check/drug screening costs- prior providers were absorbent in the amount we paid compared to Paycom. Incentivized SJ Stacy Johnson Human Resources Generalist Read full review
ScreenShots	Paycom Screenshots