Celonis

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Celonis
Score 8.4 out of 10
N/A
Celonis is a Process Intelligence platform that helps companies improve their operations, customer experience, and sustainability. The company’s technology provides a digital twin of a company’s processes, giving everyone in the organization a common language and the ability to identify and capture value.N/A
Pricing
Celonis
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Celonis
Free Trial
No
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeRequired
Additional DetailsSnap is Celonis' free-to-use, cloud-based process mining solution, with over 3500 registrants and users. It includes most major features of Celonis, including all functionality found in common process mining tools. It also includes pre-built connectors to ServiceNow and pre-built content to get users started quickly on their process mining journey.
More Pricing Information
Community Pulse
Celonis
Considered Both Products
Celonis
Chose Celonis
Celonis has way more ways for extracting data for way more systems and also it has the possibility to setup a live connection to the different systems. Also you can create different custom processes in Celonis that is not working for Signavio. The performance and usability of …
Chose Celonis
Celonis was more focused on the process of discovery than SAP Signavio. Many interesting capabilities. High flexibility and scalability. Top performances E2E solution
Chose Celonis
Celonis has some nice process visuals and root cause analysis. Still, the insights are only as good as the underlying data, which is messy at most companies, like Incorta and Mircosoft Power BI.
Chose Celonis
Team was considering Genepact to work on this project, however it was determined that we wanted direct support from the Celonis staff to assist since this would be the first time our company had completed a project in this nature. It turned out we made a good decision. Cost …
Chose Celonis
Signavio is a tool to describe process steps and show these steps in process flows. For this Signavio is good. Celonis is much better at analyzing the process based on data and finding the inefficiencies. PowerBI: although Celonis is a data mining tool and not a specific …
Chose Celonis
The framework created around Value Realization has assisted us in extracting greater value from the tool. The training and courses offered there are extremely beneficial to both technical and non-technical individuals. There are several tracks to choose from, depending on how …
Chose Celonis
The major reason to choose Celonis is that it has enhanced decision-making in filtering the candidates. The frontend designer has nice graphics and has well-designed self-service. I particularly enjoy the visual editor, which allows you to create complicated PQL without having …
Chose Celonis
The main reason was the global support structure to support the scale of huge enterprises. And the available analysis to kick starts the usage.
Chose Celonis
Celonis is unique in process mining and related insight capabilities and a industry leader now.
Chose Celonis
It's just different--Celonis is the first process mining tool I've leveraged, and I'm endlessly impressed with the feature set, the level of usability despite the robust functionality--I'm a hard person to be impressed by technology but find the product impressive.
Chose Celonis
Celonis is in every aspect superior to ARIS Process Performance Manager which we used for years in a different context. Compared to that adopting Celonis is much easier. Also operating Celonis with an in house team is much easier as with SQL skill one is well prepared to handle …
Chose Celonis
SAP products Celonis Microsoft Products Tibco Products SAP products are preferable because they connect directly to SAP and allow for the integration of data from alternate sources.
Chose Celonis
Hello, I was not a part of the group [that] selected Celonis, but I will say that it does have very intuitive reporting in comparison to similar products. This would prove very efficient for anyone who has a heavy focus on coaching based on accumulative data and patterns.
Chose Celonis
Not assessed any other similar product.
Chose Celonis
Celonis is more clear than MPA. In Celonis there are more tools included for individual setup the process the user would like to. Also with the platform Celopeers you have a touchpoint for your questions and issues. I've heard the software Celonis combined with BPM much more …
Chose Celonis
Nothing like Celonis. I've used Business Intelligence to create the dashboard, but it's not as automated.
Top Pros
Top Cons
Features
Celonis
Process Mining
Comparison of Process Mining features of Product A and Product B
Celonis
7.3
13 Ratings
0% above category average
Data Connection8.013 Ratings
Process Discovery7.813 Ratings
Visual Process Representation7.312 Ratings
Process Variants6.913 Ratings
Performance Metrics7.313 Ratings
Process Mining Algorithms8.012 Ratings
Root Cause Investigation7.312 Ratings
Process Optimization7.212 Ratings
What-if Analysis6.07 Ratings
Process Compliance and Audit7.110 Ratings
Best Alternatives
Celonis
Small Businesses

No answers on this topic

Medium-sized Companies
Appian
Appian
Score 8.8 out of 10
Enterprises
Appian
Appian
Score 8.8 out of 10
All AlternativesView all alternatives
User Ratings
Celonis
Likelihood to Recommend
9.0
(152 ratings)
Likelihood to Renew
7.6
(7 ratings)
Usability
6.7
(3 ratings)
Support Rating
6.6
(3 ratings)
Implementation Rating
9.1
(1 ratings)
Configurability
8.2
(1 ratings)
User Testimonials
Celonis
Likelihood to Recommend
Celonis
Celonis is well suited especially for comparably big use cases due to hefty license costs. For thorough analyses, all departments should take part in the approach since there are a lot of hidden influences and effects from departments to one another. Use cases like conformance / revision are possible but will not be a big lever since this only involves checking single instances.
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Pros
Celonis
  • Clear understanding on how the processes really run
  • Excellent solution to support use cases like harmonization, process excellence, audit and compliance
  • High performing methodology to build economic value addressing inefficiencies
  • Perfect to convince clients showing objective evidences
  • Make easy the enterprise collaboration
  • Provide an E2E "movie" of the processes
  • Able to ensure a centric model to connect all the core processes
  • Top performances that save time of the analyst that can spend energy in his real work
  • Excellent ETL, agnostic (able to extrapolate data from many DB)
  • Strong capabilities of the data model
  • Continuous innovation
  • Solid platform to address projects of business process reengineering
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Cons
Celonis
  • User interface is complex and so it can take some time for users who are new to process mining to become familiar with the tool
  • Celonis is not able to integrate with all of Uniper's enterprise application due to lack of connectors
  • No real-time collaboration with other users e.g. lack of shared annotations
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Likelihood to Renew
Celonis
We have been able to leverage Celonis [greatly] because of the commitment and support we receive from our data scientist. I strongly believe that we would not be able to accomplish this without her assistance. Moreover, when we escalate matters, the product development is engaged and commits resources to make sure our initiatives/business cases are supported.
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Usability
Celonis
It is a great tool but also requires a lot of work to get it into a useable fashion. Part of this is on our end as we don't have the dedicated analyst function yet to really become self-sufficient with Celonis. It also uncovers a lot of data issues or at the very least, multiple rounds of development and data validation are required before getting to a position where the business users feel comfortable with the data being reflected. This is fairly normal with any data-related development effort and perhaps not unique to Celonis.
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Support Rating
Celonis
We submit tickets to Celonis through product support. No assistance is generally provided, have to wait and the ticket is then escalated to product support in Germany. Many times we submit the ticket and the support desk asks us the same questions back where they should already have this information.
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Implementation Rating
Celonis
Celonis has a lot of tools to support the implementation.
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Alternatives Considered
Celonis
The major reason to choose Celonis is that it has enhanced decision-making in filtering the candidates. The frontend designer has nice graphics and has well-designed self-service. I particularly enjoy the visual editor, which allows you to create complicated PQL without having to write any code, as well as the numerous filtering choices, including process mining options.
Read full review
Return on Investment
Celonis
  • Celonis thus far (and I do not anticipate anything changing) has not had a negative impact on our business. It has challenged us to think differently about what is possible and jumpstarted process improvement aimed at saving both money and time while improving the morale of our end users. Celonis has also provided us with enough data to be to develop targeted business objectives on system usage and timeliness which without them was nearly impossible to measure let alone act upon
  • Better order processing (quicker, more system driven, and saves money)
  • Reduction in throughput time (our order fulfillment time has improved and our order processing time has decreased)
  • Finds and acts on automation opportunities
  • Can find large dollar value opportunities for process improvement
  • Can find data driven recommendations for executive interactions
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ScreenShots

Celonis Screenshots

Screenshot of Variant ExplorerScreenshot of Conformance CheckerScreenshot of Automation ScoutScreenshot of BenchmarkingScreenshot of AP App Steering ViewScreenshot of AR App Control Center