Celonis: A very good support to improve the End to End processes
O2C/AR/P2P/AP processes are adressed Goals: Detect unefficiencies / Create report / warning message / Action flow & Action engine used
Celonis
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Celonis
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Top Rated
2022
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2022
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2022
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2022
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2022
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What is Celonis?
Celonis is a provider of Execution Management Systems (EMS) that lifts barriers to execution capacity to maximize business performance.
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- Setup fee required
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- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Product Details
What is Celonis?
What is Celonis?
Celonis reveals and fixes inefficiencies businesses can’t see, enabling
them to perform at levels they never thought possible. Powered by its
market-leading process mining core, the Celonis Execution Management System
provides a full set of platform capabilities for business executives and users
to eliminate billions in corporate inefficiencies, provide better customer
experience and reduce carbon emissions. Celonis has thousands of
implementations with global customers and is headquartered in Munich, Germany, and New York City,
USA with more than 20 offices worldwide.
Product Description
The Celonis Execution Management System provides a 360-degree view of all businesses processes, weaves all data insights together, and pushes actions back out into relevant systems. The Celonis EMS platform and execution applications help businesses maximize execution capacity across the enterprise, in places like Customer Operations, Finance & Administration, Supply & Distribution, and Products & Services.
In addition to a complete, real-time view of processes, the EMS lets companies connect to any underlying business system; leverage a complete set of process improvement tools, including process mining automation; benchmark against industry standards, and best-practice implementations; and identify execution gaps and inefficiencies to maximize capacity to achieve breakthrough outcomes.
Celonis Features
- Supported: Process Analytics
- Supported: Action Engine
- Supported: Transformation Center
- Supported: Machine Learning
- Supported: Business Views
- Supported: Process Repository
- Supported: Execution Apps: Accounts Receivable, Accounts Payable, Opportunity Mngmt, Order Mngmt, Procurement, etc.
- Supported: Celonis Studio
- Supported: Task Mining
Celonis Screenshots
Celonis Videos
What is Process Mining?
Demo: Celonis Execution Management System overview
Meet the Celonis Execution Management System
Watch Celonis Solutions
Celonis Downloadables
Celonis Integrations
- 80+ pre-built process connectors out of the box
Celonis Competitors
Celonis Technical Details
| Deployment Types | On-premise, SaaS |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | No |
| Supported Countries | Global |
| Supported Languages | English, German, Spanish, Portuguese, Japanese, and Russian. |
Frequently Asked Questions
Celonis is a provider of Execution Management Systems (EMS) that lifts barriers to execution capacity to maximize business performance.
Reviewers rate Usability and Support Rating highest, with a score of 6.4.
The most common users of Celonis are from Enterprises (1,001+ employees) and the Information Technology & Services industry.
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O2C/AR/P2P/AP processes are adressed Goals: Detect unefficiencies / Create report / warning message / Action flow & Action engine used
- End to End process analysis
- Ease of use
- Task automation
- Improvement checker
- detect inefficiencies
- E-learning seems to be less easy to use than 1 year ago
- More documentation and example on PQL langage would be an improvement
June 08, 2022
Celonis - the process mining tool to rule them all.
We use Celonis to identify and scope value cases within our different process streams (starting with Order to Cash and Record to Report). Through Celonis we have gained the insights needed to build solid business cases on how we can optimize our end-to-end process streams. Currently, we are primarily using Process Mining for data exploration and KPI monitoring but will continuously explore/add the various functionalities within the Celonis EMS.
- Data extraction, transformation, load and visualization in one single tool.
- User-friendly navigation and options (to filter, sort, search etc.)
- Efficient utilization of the data model which makes the dashboards update within seconds after you have added a filter.
- Better insights around APC usage
- More details on the use of SAP agents in Action Flows
June 07, 2022
data speaks louder than words
Find bottlenecks within the order to cash process, especially when it comes to inefficiencies and incorrect ways of working Put a value to these bottlenecks which makes it easier to prioritize Enable monitoring of the process and the improvement actions Set out actions to reduce the bottlenecks Scope: Order to Cash, Purchase to Pay, Human Resource
- Slice and dice
- Intuitive
- Visual
- Put a value to inefficiencies
- Share best practices from other companies/experiences
- Simplify searching for the right apps that are available
- Monitoring of progress can be better (so the trend)
February 26, 2022
The most effective tool for analysing vast amounts of data and improving business processes
We concentrated on process mining operations connected to health care initiatives, such as process automation, simulation, and machine learning while keeping everything integrated with the purpose of improving business processes where Celonis play an important role. It also aids us in bettering compliance and risk management, as well as making better decisions.
- Celonis Performs well in data verification.
- Celonis create good operational efficiencies.
- Every Celonis customer can now take use of the Celonis Academy, which is now available for free.
- Not all of the templates available in the on-premise content store are available in the EMS Content Store, as we've discovered.
- Data from Celonis EMS (cloud) is difficult to export into other systems.
- The number of PQL functions available is restricted, and sophisticated calculations might be difficult to implement using PQL statements.
February 26, 2022
The best process digitalization journey for RPO Industry
We are a corporation that uses a single Recruitment Process Outsourcing instance. Celonis is a fantastic tool for revealing the inconsistencies in our procedures. These differences can arise for a variety of causes, but Celonis provides an OBJECTIVE perspective on what are frequently SUBJECTIVE "feels like" situations. This impartiality enables the prioritization of prospects and the development of a business case for products that must be moved to different clients.
- Fast closure of candidate sourcing
- Process for analyzing candidate with various skills
- Complete analysis of Recruitment Process Outsourcing (RPO)
- It's a little difficult, but not impossible, to run the software in a production environment.
- Configuration management like versioning can also be improved.
- If there is a room for reducing the cost based on storage, it would be good.
February 22, 2022
Celonis - way to find the dots
It is used to scan processes, find dependencies, and document the process for further process improvements. Celonis enables us to identify a good candidate that can be automated, those end to end processes to jump on to the next level of digital transformation.
- Great visualization, many options which enable to customize graphs.
- User friendly layout.
- Support which is given by the company, they always respond to even simply questions.
- Academy for free with training materials.
- Integration with RPA tools.
- Poor ability to export reports with field selection.
- Cost.
February 09, 2022
Celonis kick starts your process analysis
Celonis is generally used to improve our business processes. We connected our SAP systems incl. additional AddOns like Readsoft. Furthermore, we are using it to analyze our ITSM BMC Remedy application. We use it for a wide variety of analyses. General master data topics, shared service center analyses, performance, inventory, etc. The following processes have been connected: Accounts Payable Accounts Receivable Purchase-to-Pay Order-to-Cash Logistics incl. Extended Warehouse Management IT Service Management
- It's very simple to get first results through pre-defined analysis from the EMS store
- Whole management of data extraction, data models, etc. is very clearly organized
- The whole support organization with Customer Success Manager etc.
- User Interface is simple and easy to understand
- Additional features which go behind Process Mining like Action Flows
- ETL functionalities could be improved
- No-/Low-Code functionality could be extended
- Stronger workflow functionality
February 01, 2022
Excellent analytics and support for process intelligence initiatives
Using Celonis, we address problems across various financial processes such as O2C and P2P. The scope of the use cases has varied from small departments to across-organization analyses.
- Analytics
- Process Intelligence
- Process Mining
- None
February 01, 2022
Leveraging Celonis to improve business processes and support the digital transformation journey!
We have different use cases of Celonis within the organization. We used it across the business processes supported by the Shared Service locations (Accounts Payable, Accounts Receivable and Purchasing), to look for bottlenecks and frictions in the processes and find opportunities for automation. In addition to the business process optimization initiatives, we also are using Celonis to support the monitoring of Operational KPIs of the different areas. Finally, we also are working with our Quality Team to leverage the expertise from our trained Green Belts and apply it towards opportunities highlighted by Celonis.
- Regular updates and release of new functionality to their platform
- Support Customer Value Realization through their network of Customer Success Managers
- Customer Support does a very good job as well
- Availability of apps and connector templates in the EMS Content Store
- Difficult to export data from Celonis EMS (cloud) into other systems: Celonis offers a python API called pyCelonis to export data from different Celonis objects but it is not very straight forward and it has some limitations
- Connecting a new data source outside of the standard ones (SAP, JDBC, etc) takes some time and effort
January 31, 2022
A Beginners Celonis Insights
We have been implementing Celonis for several of our clients. We are currently working on building out our practice, so we are developing Sales Demos for our existing clients to prove the value of implementing Celonis.
- Easy user interface when it comes to integrating data
- Excellent training and support for new implementers
- Robust analytics that are visually appealing to client
- Service desk is vague and not helpful until it is escalated
- Documentation available on the web needs to be more robust.. more blogs, discussions, etc
January 31, 2022
Taylor Kennedy Review
We utilize Celonis to understand and refine the Revenue Cycle departments of our hospital clients as well as improve finance processes outside of the healthcare space.
- Partner support
- Usability of UI interface and analytics
- Getting better at streamlining ETL process for standard data options
- Having to pay for my people to get trained on your platform as a reseller
- Aggressive sales teams are positive and respectful, but sometimes have a lot of competing cooks in the kitchen
January 31, 2022
Efficient process mining to unearth possibilities
Celonis is our process mining partner to understand our happy paths in the process flows for our business-critical functions. This has allowed us to measure our current levels, identify opportunities for improvements and bring in excellence by removing nonvalue add processes. It is really helpful in control phases and moving towards the simplistic organization.
- Process mining
- Reporting and insights
- execution apps and action engines
- more flexibility in new app customizations
- better end user friendly customizations
- Penetration matrix to identify use of the tool
January 28, 2022
Celonis Journey
Celonis is being used in our company to analyze high-level and case-specific views of the life cycle of purchase orders and sales orders which come from multiple ERPs to identify inefficiencies/gaps in the process (those that deviate from the happy path). It is also being used to notify teams of the pending actions they need to do by using the Action Engine module.
- Good UX design and easy to learn
- Deep diving into process inefficiencies
- Excellent documentation in help resources, including guides to best practices
- Available certifications and training for Partners
- Continuous, further development of the products
- Great customer service /support
- There are limits that we know of, especially if you are maintaining a large amount of data since there's only so much you can load in the dashboards
- There are still manual processes, especially in importing data from one pool to another, which I'm hoping they can automate in the future (probably using schedules)
- I wish there would be more sample use cases to utilize the Machine Learning Module
- Event Collection versioning
- Usage Statistics
- Online training
- in-person training
January 26, 2022
Transparency, new perspectives and many possibilities
The complexity of our
processes and the amount of data we work within our daily business is
constantly growing. The existing solutions alone are not enough to give us
insights into our processes with the necessary level of detail. Therefore, we
implemented Celonis for our P2P and AP process to create transparency about our
processes and KPIs. This enables us to expand our data basis and strengthen
fact-based decisions.
- quick and well-presented analysis of large amounts of data
- see the process from start to finish (with all its variants)
- discover unexpected potential
- Creating charts and dashboards requires coding and is therefore dependent on external consulting
- Potential savings are not as easy to achieve as it might seem due to marketing
January 26, 2022
Boosting the Time-To-Insight and connecting people to processes
In our complex core business process dealing with debt collection, we use Celonis to visualize and measure a high variety of process variations in order to improve customer experience, overall efficiency, and performance. In a custom process implementation, we focus on improving individual communication, internal decision algorithms, and benchmark KPIs to optimize and derive new communication strategies.
- Visionary approach, very versatile product, easy to use and customise
- Customer Support and Success Management
- Excellent documentation, training resources and content on usage and best practice
- Strong user and partner community
- Better usage statistics
- More graphic component types in process analytics module (eg. StackedBar)
- Examples and best practice ressources on PQL usage
January 26, 2022
CELONIS - CONTRIBTUING DIGITAL TRANSFORMATION
Celonis has proven to be a key enabler from a Process and Task Mining perspective towards Value Generation across the company. I've had the experience of its applicability across several finance workstreams getting data ready with dynamic models and allowing our teams to immediately focus on making decisions and moving fast. Adopt and adapt is also accelerated thanks to all the available capabilities.
- Process Explorer and Exploration Views
- Process & Task Mining
- Action Flows
- Models can be saved and bookmarked
- Big Data Management
- None specific to mention
January 26, 2022
Celonis Impresses
We leverage Celonis to uncover process improvement opportunities, realize cost savings, and in our ERP transformation. We're currently exploring opportunities to reduce and mitigate inventory growth, refine deliver SLAs, and optimize our procurement processes globally.
- Great Usability
- Great Flexibility
- Data driven process visibility
- Scalability
- In person training (Sean) was incredible
- Value architects are incredible resources
- Better Quick Start Training
- More in person training offerings
- easier access to help
January 26, 2022
Data Analytics at a Glance
Celonis helps visualize the root-cause issues in our supply chain based upon inventory tracking. The dashboards we've created in Celonis help pinpoint the trends we are seeing for scenarios we are trying to avoid. With this information, Celonis helps us measure weekly, monthly or yearly budgets to ensure the trends go down with our resolution implementations.
- Visualization
- Parameters/Drilldown
- Export tables - with user defining what attributes to add to the table (without going into EDIT mode)
January 25, 2022
Celonis in Publishing
<ul><li>Data-driven business decisions within operations</li><li>Improved customer satisfaction through process optimization and consequently shorter turnaround times</li><li>Mine operational processes to support continuous process improvement projects across departments and to steer in house product development</li><li>Monitor success of process / service automation initiatives</li><li>Provide workload management dashboards and KPI reporting for operational teams</li><li>Automation possibilities with Action Flows or Action Engine are under exploration</li></ul>
- Customer Success Management
- Flexible and intuitive system connection and data collection / transformation
- Easy to create and easy to use dashboards
- Huge portfolio of automation options
- Stability and predictability of load balancing in the cloud solution
- Extend admin capabilities such as notification banners for changes, issues, downtimes
January 24, 2022
Improve Opportunity Management process with Celonis
We use Celonis on our Opportunity management process, based on Salesforce.com data. The business problems we're trying to solve are 1) Sales efficiency: understand what (visible in our CRM) is helping sales reps win more/faster. 2) Coverage: Are we managing our customers with the correct people/energy/time. 3) Usage of the CRM: What is useful in the CRM, what should be removed to simplify the sales user's experience.
- Data connection: easy to plug your existing data source into Celonis.
- Process mining: understand easily how your process is performed.
- Dashboards creation: Use templates to create your dashboards faster.
- Moving to the action part is a bit more complex and probably less mature in the tool.
January 22, 2022
Celonis Review
I use Celonis to help determine root causes for billing failures and late deliveries across the organization.
- Deep diving into process inefficiencies
- Automating fixes
- Identifying when business reverts to bad processes after fixes are applied
- PQL
- Usage statistics
- Event collection versioning
I am part of a Supply Chain group. We are currently working through use cases with Celonis that aid in our visibility of warehouse and systemic operations leading to fallout, impacting our bottom line. The entire team at Celonis, particularly Rob Thompson has worked tirelessly sorting through data, making sense of it, and understanding our internal processes, in order to ensure Comcast Business maximizes the tool.
- Listened and understood our internal processes to ensure they built the tool specifically to aid Comcast Business Supply Chain.
- Planned consist meetings to ensure all parties were made privy to the project status
- Suggested use cases not previously considered internally
- Upselling. There was a lot of upselling from the outset. As a new customer/ user, let the customer get settled with the tool and focus on aligning on initial use cases. Save the upselling for a little further down the line.
January 21, 2022
Improve your Business with Celonis
We use Celonis to know how our processes really work, and then we use it to make improvements to the processes, based on performance indicators and compliance. A different type of people uses Celonis in their daily activities, like operational people as well business managers. The tool permits a flexible range of filters and views that make it easy to use.
- Performance
- Usability
- Flexibility
- Price
January 20, 2022
Lots of Potential
We are using Celonis for reporting. To elevate the monthly need to create and circulate reports. It ensures that the report data is accurate and consistent month over month.
- Simple Design
- Consistent Data
- Available Templates
- Improved value saving calculations, more realistic data
- Accurate Conversion from Euros to USD and CAD
January 20, 2022
Excellent at what it does
I use Celonis to identify pain points in maintenance and reliability applications. We use it to track and analyze work orders (both preventive and corrective) to look for stalled items, re-work, etc.
- Visual representation of processes
- Finding hard-to-identify problems
- More clarity as to the back-end data would be good