Celonis Reviews

5 Ratings
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Score 8.9 out of 100

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Reviews (1-2 of 2)

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
As a process-oriented organization, we use Celonis on an everyday basis. Departments that take advantage of Celonis include HR, Sales, and Operations. Celonis helps these organizations decrease process costs and time and paint a picture of how fluid the organization is running. It is also used for identifying new enablement opportunities for current/new employees.
  • Easy to set up
  • Speed to insight is very quick
  • Easy to use
  • May shed a negative light on employees for deviating from the desired processes.
Celonis is well suited for organizations who are undergoing transformation initiatives that tie to the following areas:
  • RPA/Automation
  • ERP Migrations
  • Process Documentation
  • Shared Services
  • Process Transformation
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Viktor Mulac | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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We were helping to analyze business processes to customer processes and administration processes. The client organization we use Celonis for was interested in analyzing processes running across the whole organization. Celonis is planned to be used in many corporate processes - it would not make a sense to analyze only one or two particular processes. The client just migrated to SAP HANA, so the seamless functioning of new processes is of a primary key concern.
  • Provide big picture information and drill down to details, such as actors, cases, documents
  • Combine process discovery data with other business, e.g. controlling data
  • Great user interface
  • Unlike other products such as Minit or Disco, this tool is great at being able to directly enrich the findings with cost or revenue data
  • Easy to build and calculate critical process KPIs and demonstrate the findings to management (decision makers)
  • It works with SAP HANA. Unfortunately, we did not succeed with connecting it to the older SAP versions
  • Working with data models is not easy. The data model has to be 100% correct, otherwise the results bring confusion (either visible or not visible) or the model does not provide any data
  • Support for all standard SAP modules
Perfect for accelerating analytical tools. I can not come up with a better alternative now. That is why I give it 10/10 points. It allows you to:
  • Understand what the processes look like in your company (if it runs SAP HANA)
  • Analyze global processes as well as details
  • Build and maintain process KPIs
  • Focus on specific, non-standardized processes
  • Focus on performance of branches, teams, external partnerts (if they use SAP HANA)
Read Viktor Mulac's full review

Celonis Scorecard Summary

Feature Scorecard Summary

Dashboards (2)
Standard reports (2)
Custom reports (2)
Process designer (1)
Process simulation (2)
Business rules engine (1)
SOA support (1)
Process player (2)
Support for modeling languages (1)
Model execution (1)
Social collaboration tools (1)
Content management (2)

About Celonis

Celonis (www.celonis.com) is a New York- and Munich-based company specializing in business transformation software, turning process insights into action with, its process mining technology. Its Intelligent Business Cloud allows organizations to rapidly understand and improve the operational backbone of their business. The vendor boasts customers around the world, including Siemens, GM, 3M, Airbus and Vodafone, who rely on Celonis technology to guide action and drive change to business processes, save millions of dollars, and improve experience for their customers.

Celonis Competitors


  • Does not have featureFree Trial Available?No
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Required

Snap is Celonis' free-to-use, 100% cloud-based process mining solution, with over 3500 registrants and users. It includes most major features of Celonis, including all functionality found in common process mining tools. It also includes pre-built connectors to ServiceNow and pre-built content to get users started quickly on their process mining journey.

Celonis Technical Details

Operating Systems: Unspecified
Mobile Application:No