TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about Celonis

Please fill out the form below to get in touch.

Celonis

Connect with Celonis

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with Celonis so that Celonis and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Celonis

    Score9.3 out of 10
    N/ACelonis is a Process Intelligence platform that helps companies improve their operations, customer experience, and sustainability. The company’s technology provides a digital twin of a company’s processes, giving everyone in the organization a common language and the ability to identify and capture value.N/A
    Pricing
    Celonis
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Celonis
    Free Trial
    No
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeRequired
    Additional DetailsSnap is Celonis' free-to-use, cloud-based process mining solution, with over 3500 registrants and users. It includes most major features of Celonis, including all functionality found in common process mining tools. It also includes pre-built connectors to ServiceNow and pre-built content to get users started quickly on their process mining journey.
    More Pricing Information
    Community Pulse
    Celonis
    Considered Both Products
    Celonis
    Chose Celonis
    I have extensively used the open source library Pm4py, which is a Python based library. However Celonis provides a much user friendly interface without the need to program everything from scratch. However, much of the analysis and even more flexible analysis is possible using …
    Incentivized
    Chose Celonis
    Celonis is more customizable.
    Incentivized
    Chose Celonis
    Celonis provides transparency into the real end‑to‑end process, rather than how it is designed on paper.
    Incentivized
    Chose Celonis
    I’ve taken a few courses on SAP SIGNAVIO, and it’s a much more standardised and simplified tool compared to Celonis. Firstly, in terms of the types of widgets you can install, although they are similar to those in Celonis, they don’t offer the same functionality or potential. …
    Incentivized
    Chose Celonis
    We Chose Celonis over UiPath Process Mining because, Celonis is better in terms of functional and technical capabilities. Simillarly scalability, RCA capabilities and prebuilt connectors library is much better in Celonis compared to UiPath Process minning. UiPath remains great …
    Incentivized
    Chose Celonis
    Celonis has multiple connectors.
    More mature automated action engine for alerts and workflows.
    Deeper insights and KPIs for performance metrics.
    Incentivized
    Chose Celonis
    No experience
    Incentivized
    Chose Celonis
    Celonis has a great mining and execution capabilities while Signavio simplifies you modelling efforts . Signavio enables collaboration

    Celonis helps one to find and improve processes using system based data while identifying automation areas with good execution management
    Incentivized
    Chose Celonis
    Celonis provides a very stable environment and ability to connect to multiple source systems. The Integration to the other applications, ability to perform the most recent trends in field of Process Mining, such as OCPM , to uncover and present closer to reality perspective of …
    Incentivized
    Chose Celonis
    Celonis was the only solution that provided a track record of experience in Inventory Management, both out of the box and a success story.
    Incentivized
    Chose Celonis
    More mature action flow automation, Real-time alerts for order delays, invoices at risk, etc. Deeper out-of-the-box ERP connectors (SAP, Oracle, Salesforce, ServiceNow).Real-time process improvemen
    Incentivized
    Chose Celonis
    more sophisticated Process Mining Algorithms and far better user experience
    Incentivized
    Chose Celonis
    Celonis results in a toolbox of several integrated capabilities that currently make it the market leader in process intelligence
    Incentivized
    Chose Celonis
    Celonis wins in: - Platform performance - Customization (thanks to PQL in panels) - Data handling (transformations) - Academy and support
    Incentivized
    Chose Celonis
    - Celonis is more flexible (in data management and dashboards)
    - Celonis has more support material and better learning courses
    Incentivized
    Chose Celonis
    Celonis is well presented and has a lot of resources for learn also autonomously how to set the platform at least for the main/principal functions. So it is quite easy to understand and to set up at the beginning.
    Moreover it is a platform already adopted by several strategic …
    Incentivized
    Chose Celonis
    Celonis is better in every sense of process mining
    Incentivized
    Chose Celonis
    Data extraction possibilities were much more restrictive in Signavio in comparison to Celonis.
    Not sure for the rest of the features but for us it was very important for the process mining tool to provide straightforward connectivity possibilities to multiple data sources.
    Incentivized
    Chose Celonis
    Minit doesn’t provide the possibility to customize your own dashboards, so it’s not full filling the requirement. However I checked Minit 2 years ago, maybe it improved in the mean while.
    Incentivized
    Chose Celonis
    Celonis appears to be more complete and offer more functionalities for taking action after the analysis. Furthermore Celonis product seems to have a better and faster continuous improvement compared to competitors.
    Incentivized
    Chose Celonis
    Celonis has way more ways for extracting data for way more systems and also it has the possibility to setup a live connection to the different systems. Also you can create different custom processes in Celonis that is not working for Signavio. The performance and usability of …
    Incentivized
    Chose Celonis
    Celonis was more focused on the process of discovery than SAP Signavio. Many interesting capabilities. High flexibility and scalability. Top performances E2E solution
    Incentivized
    Chose Celonis
    Celonis is a complete platform to analyze processes and manage automation. Qlik Analytics Platform is only a dashboarding tool.
    Incentivized
    Key User Insights
    Would buy again
    98%
    Would buy again
    184 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    129 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    184 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    88 Answers
    Implementation went as expected
    88%
    Implementation went as expected
    141 Answers
    Features
    Celonis
    Process Mining
    Comparison of Process Mining features of Celonis
    Feature
    Celonis
    8.1
    49 Ratings
    6% below category average
    Data Connection8.649 Ratings
    Process Discovery8.745 Ratings
    Visual Process Representation7.646 Ratings
    Process Variants8.446 Ratings
    Performance Metrics7.946 Ratings
    Process Mining Algorithms8.744 Ratings
    Root Cause Investigation7.344 Ratings
    Process Optimization8.346 Ratings
    What-if Analysis7.532 Ratings
    Process Compliance and Audit7.940 Ratings
    User Ratings
    Celonis
    Likelihood to Recommend
    9.2
    (189 ratings)
    Likelihood to Renew
    7.3
    (9 ratings)
    Usability
    8.1
    (6 ratings)
    Support Rating
    9.1
    (4 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    Configurability
    8.2
    (1 ratings)
    User Testimonials
    Celonis
    Likelihood to Recommend
    Celonis
    Celonis is helping [...] to gain greater transparency and control over complex business processes by connecting data across systems and revealing how work is actually executed. The platform supports proactive risk identification, value‑based process improvements, and more reliable delivery across the R&D value chain. With great support from the Celonis team in Copenhagen, we are enabling R&D teams to make data‑driven decisions, optimise performance, and continuously improve how [...] delivers value to patients.
    Incentivized
    Read full review
    Pros
    Celonis
    • Clear understanding on how the processes really run
    • Excellent solution to support use cases like harmonization, process excellence, audit and compliance
    • High performing methodology to build economic value addressing inefficiencies
    • Perfect to convince clients showing objective evidences
    • Make easy the enterprise collaboration
    • Provide an E2E "movie" of the processes
    • Able to ensure a centric model to connect all the core processes
    • Top performances that save time of the analyst that can spend energy in his real work
    • Excellent ETL, agnostic (able to extrapolate data from many DB)
    • Strong capabilities of the data model
    • Continuous innovation
    • Solid platform to address projects of business process reengineering
    Incentivized
    Read full review
    Cons
    Celonis
    • Helping reduce the complexity to support adoption throughout the business - received feedback that Celonis can only be used by Celonis SMEs, as the interface looks too complex
    • Can we go faster with less? Both from the Celonis side and NN side feels like if we involved less stakeholders we could achieve more
    • To get the most from Celonis we need to get the people who are closest to the process comfortable enough so they can draw insights from themselves - Celonis are good are drawing insights, but naturally sometimes misses the business context
    Incentivized
    Read full review
    Likelihood to Renew
    Celonis
    We have been able to leverage Celonis [greatly] because of the commitment and support we receive from our data scientist. I strongly believe that we would not be able to accomplish this without her assistance. Moreover, when we escalate matters, the product development is engaged and commits resources to make sure our initiatives/business cases are supported.
    Incentivized
    Read full review
    Usability
    Celonis
    It is a great tool but also requires a lot of work to get it into a useable fashion. Part of this is on our end as we don't have the dedicated analyst function yet to really become self-sufficient with Celonis. It also uncovers a lot of data issues or at the very least, multiple rounds of development and data validation are required before getting to a position where the business users feel comfortable with the data being reflected. This is fairly normal with any data-related development effort and perhaps not unique to Celonis.
    Incentivized
    Read full review
    Support Rating
    Celonis
    We submit tickets to Celonis through product support. No assistance is generally provided, have to wait and the ticket is then escalated to product support in Germany. Many times we submit the ticket and the support desk asks us the same questions back where they should already have this information.
    Incentivized
    Read full review
    Implementation Rating
    Celonis
    Celonis has a lot of tools to support the implementation.
    Read full review
    Alternatives Considered
    Celonis
    The major reason to choose Celonis is that it has enhanced decision-making in filtering the candidates. The frontend designer has nice graphics and has well-designed self-service. I particularly enjoy the visual editor, which allows you to create complicated PQL without having to write any code, as well as the numerous filtering choices, including process mining options.
    Incentivized
    Read full review
    Return on Investment
    Celonis
    • The previous IFRS 9 calculation method was reaching its end of life—Celonis is a direct replacement for us.
    • When rebuilding our logic from the old system to the new, it gave us a much-needed opportunity to revamp and standardise company codes and, in some cases, even pick up some errors.
    Incentivized
    Read full review
    ScreenShots