What users are saying about
2 Ratings
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Score 10 out of 100
2 Ratings
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Score 1.6 out of 100

Likelihood to Recommend

CenterPoint Payroll

CenterPoint Payroll has been excellent for our company, with approximately 150 employees. I can certainly see it being excellent for smaller companies and larger companies. I don't know if there is a size of company at which it would become difficult or limiting to use - I can't foresee any of the functions or features becoming limiting factors as company size increases. To a certain extent, I could see the robustness of CenterPoint being a bit more than what is necessary for a tiny company of less than 5 employees, but it would certainly be able to do what is required for them.
Anonymous | TrustRadius Reviewer

PeopleStrategy

Unless PeopleStrategy has made improvements to the quality of support they give their users as well as the system they support there is no situation in which I would ever recommend them to another HR professional. I'd prefer to save them the headache and hassle that I wish someone had provided us.
Erin Tucker | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

CenterPoint Payroll
10.0
PeopleStrategy
4.0
Pay calculation
CenterPoint Payroll
10.0
PeopleStrategy
Benefit plan administration
CenterPoint Payroll
10.0
PeopleStrategy
1.0
Direct deposit files
CenterPoint Payroll
10.0
PeopleStrategy
Salary revision and increment management
CenterPoint Payroll
10.0
PeopleStrategy
1.0
Reimbursement management
CenterPoint Payroll
10.0
PeopleStrategy
Support for external payroll vendors
CenterPoint Payroll
PeopleStrategy
10.0

Human Resource Management

CenterPoint Payroll
PeopleStrategy
4.5
Employee demographic data
CenterPoint Payroll
PeopleStrategy
10.0
Employment history
CenterPoint Payroll
PeopleStrategy
2.0
Workflow for transfers, promotions, pay raises, etc.
CenterPoint Payroll
PeopleStrategy
3.0
Organizational charting
CenterPoint Payroll
PeopleStrategy
1.0
Organization and location management
CenterPoint Payroll
PeopleStrategy
1.0
Compliance data (COBRA, OSHA, etc.)
CenterPoint Payroll
PeopleStrategy
10.0

Employee Self Service

CenterPoint Payroll
PeopleStrategy
10.0
Update personal information
CenterPoint Payroll
PeopleStrategy
10.0
View company policy documentation
CenterPoint Payroll
PeopleStrategy
10.0

HR Reporting

CenterPoint Payroll
PeopleStrategy
1.0
Report builder
CenterPoint Payroll
PeopleStrategy
1.0
Pre-built reports
CenterPoint Payroll
PeopleStrategy
1.0
Ability to combine HR data with external data
CenterPoint Payroll
PeopleStrategy
1.0

Pros

CenterPoint Payroll

  • Customization options to meet your company's payroll needs.
  • Excellent customer service and tech support.
  • Logical and easy-to-use user interface.
  • Ability to customize reports and exports.
Anonymous | TrustRadius Reviewer

PeopleStrategy

  • It was easy to navigate
  • Easy to read
  • Document upload was very easy and quick
  • User Access was really easy to manager and reset passwords.
Erin Tucker | TrustRadius Reviewer

Cons

CenterPoint Payroll

  • Perhaps include a pop-up description of an button, or a link to the help section details, when you hover over the button for more than 3 seconds.
Anonymous | TrustRadius Reviewer

PeopleStrategy

  • The administrator support was very inadequate. There was no urgency in the responses we received and they were generally very unhelpful.
  • The customization for our company was lacking. There was no way to make it appealing to view.
  • The reporting tool was very poorly designed. When running reports the only option that worked sucessfully was to run a generic all encompassing people report and pair it down in excel based on the data you were trying to extract.
  • No user information was provided when changes were made to specific fields in the HRIS side so when one person changed something there was no way to identify later who the change was initiated by. This made it very difficult to be able to identify quality issues.
Erin Tucker | TrustRadius Reviewer

Support Rating

CenterPoint Payroll

CenterPoint Payroll 10.0
Based on 2 answers
CenterPoint support is excellent! While I have not had to use them frequently, as the program is consistently stable and has few, if any, bugs, the times I have had to reach out to tech support, they have been excellent and have solved our issues quickly. They listen to our explanation of the problems, can dial into our system to see exactly what we're seeing in real time, and have always been able to quickly determine the issue, work out a solution, and help us through the process until we've got everything back in line. They are friendly, courteous, professional, kind and very knowledgeable of their products. This is absolutely one of the best things about CenterPoint - even though we seldom need it, when we do, they are always quick to get us through the issue.
Anonymous | TrustRadius Reviewer

PeopleStrategy

No score
No answers yet
No answers on this topic

Alternatives Considered

CenterPoint Payroll

We selected CenterPoint Payroll because of our dissatisfaction with ADP (and Paychex prior). We wanted a solution that we controlled internally, instead of having to be at the mercy of some huge company that saw us as a tiny fish in a big ocean. We set our company's configuration, add/define all of our own specific settings, profiles, etc. and simply process payroll. We print and sign our own checks, process our own direct deposits directly with our bank, and can handle our own business needs. When we were with ADP and Paychex before, both companies made promises to us that they simply were either unwilling or unable to fulfill. We have saved both time and money by doing our payrolls ourselves with CenterPoint.
Anonymous | TrustRadius Reviewer

PeopleStrategy

ADP and Oracle are systems I have used and the GUI of Oracle even as antiquated as it is was vastly more efficient to work with than the people as well as system that PeopleStrategy claimed to be supporting. I didn't have any part in the selection of this system as it was in place before I was part of the team. We promptly began looking into all in one systems so that we could convert to a better experience for us as administrators and for the employees and their use. We ulitmatelt converted to ADP this year and even though the process was not as seemless as promised I would still take this process over using PeopleStrategy any time.
Erin Tucker | TrustRadius Reviewer

Return on Investment

CenterPoint Payroll

  • CenterPoint Payroll has saved us tens of thousands of dollars from our prior arrangement with ADP, while providing either similar or superior support.
  • Having payroll completely in our control has simplified a LOT of our daily routines - if something needs to be updated or adjusted, we do it ourselves instead of contacting someone at ADP and hoping that they can do it for us, then getting frustrated when they haven't.
Anonymous | TrustRadius Reviewer

PeopleStrategy

  • Duplicate work had to be done in order to make sure data had been saved
  • Third party linking for payroll was inadequate and sometimes didn't transmit accurate information up to and including pay changes, address changes, W4 updates, etc.
  • The process for benefits annual enrollment took 6 months to prepare outside of the normal negotiations that occur with our vendors. After the implementation had been done the reporting we had to create was inaccurate which required us to double check everyone. It was time consuming and very counter productive.
Erin Tucker | TrustRadius Reviewer

Screenshots

Pricing Details

CenterPoint Payroll

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PeopleStrategy

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

CenterPoint Payroll
10.0
PeopleStrategy
1.0

Support Rating

CenterPoint Payroll
10.0
PeopleStrategy

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