For your sanity do not use PeopleStrategy!
January 27, 2015

For your sanity do not use PeopleStrategy!

Erin Tucker | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Software Version

Human Resource Online HRO

Modules Used

  • HR

Overall Satisfaction with PeopleStrategy

We used PeopleStrategy for the housing of our HRIS system. It was used by the whole organization. It allowed employees access to see personal information.

Pros

  • It was easy to navigate
  • Easy to read
  • Document upload was very easy and quick
  • User Access was really easy to manager and reset passwords.

Cons

  • The administrator support was very inadequate. There was no urgency in the responses we received and they were generally very unhelpful.
  • The customization for our company was lacking. There was no way to make it appealing to view.
  • The reporting tool was very poorly designed. When running reports the only option that worked sucessfully was to run a generic all encompassing people report and pair it down in excel based on the data you were trying to extract.
  • No user information was provided when changes were made to specific fields in the HRIS side so when one person changed something there was no way to identify later who the change was initiated by. This made it very difficult to be able to identify quality issues.
  • Duplicate work had to be done in order to make sure data had been saved
  • Third party linking for payroll was inadequate and sometimes didn't transmit accurate information up to and including pay changes, address changes, W4 updates, etc.
  • The process for benefits annual enrollment took 6 months to prepare outside of the normal negotiations that occur with our vendors. After the implementation had been done the reporting we had to create was inaccurate which required us to double check everyone. It was time consuming and very counter productive.
ADP and Oracle are systems I have used and the GUI of Oracle even as antiquated as it is was vastly more efficient to work with than the people as well as system that PeopleStrategy claimed to be supporting. I didn't have any part in the selection of this system as it was in place before I was part of the team. We promptly began looking into all in one systems so that we could convert to a better experience for us as administrators and for the employees and their use. We ulitmatelt converted to ADP this year and even though the process was not as seemless as promised I would still take this process over using PeopleStrategy any time.
Unless PeopleStrategy has made improvements to the quality of support they give their users as well as the system they support there is no situation in which I would ever recommend them to another HR professional. I'd prefer to save them the headache and hassle that I wish someone had provided us.

PeopleStrategy Feature Ratings

4.5
Employee demographic data
10
Employment history
2
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
3
Organizational charting
1
Organization and location management
1
Compliance data (COBRA, OSHA, etc.)
10
4.0
Pay calculation
Not Rated
Support for external payroll vendors
10
Benefit plan administration
1
Salary revision and increment management
1
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
10.0
Update personal information
10
View company policy documentation
10
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
1.0
Report builder
1
Pre-built reports
1
Ability to combine HR data with external data
1
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated

Comments

  • System Admin | TrustRadius Reviewer
    System Admin
    (Vendor Representative) commented 6 years ago
    This review is in reference to a solution PeopleStrategy no longer markets or sells and that was sold via a wholesale partner who was responsible for the service and support of the solution. The product, and market strategy, was sunset in 2014. As such, it is not an accurate reflection of the service and support PeopleStrategy provides its clients. Our current product, PeopleStrategy eHCM, is sold and serviced directly by PeopleStrategy. - Lesley Lyons, Senior Marketing Director for PeopleStrategy

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