CenterPoint Payroll vs Square Payroll

Likelihood to Recommend

CenterPoint Payroll has been excellent for our company, with approximately 150 employees. I can certainly see it being excellent for smaller companies and larger companies. I don't know if there is a size of company at which it would become difficult or limiting to use - I can't foresee any of the functions or features becoming limiting factors as company size increases. To a certain extent, I could see the robustness of CenterPoint being a bit more than what is necessary for a tiny company of less than 5 employees, but it would certainly be able to do what is required for them.

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Verified User

Manager in Human Resources

Mining & Metals Company, 51-200 employees

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Square is an amazing platform to have total control over the payroll of all the employees of a company or a specific sector. This platform has a very good functionality to collect exact information on how long each employee works, that is one of its most outstanding characteristics, because it monitors work schedules and overtime and generates detailed reports on the work time of each employee. Square does not allow to schedule payments, that is one of the main problems, however, I consider that it is a very good option for small and medium-sized companies that are looking for a way to have more exact administrative control over the working hours of all their employees. It is a software that works in the cloud, so all the work information that is collected will remain safe without any risk of loss.

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Sasha Brito

Marketing Director

GAL Real EstateReal Estate, 1001-5000 employees

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Pros

Customization options to meet your company's payroll needs.
Excellent customer service and tech support.
Logical and easy-to-use user interface.
Ability to customize reports and exports.

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Verified User

Manager in Human Resources

Mining & Metals Company, 51-200 employees

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1099 contractor payments are easy, and they provide you with the IRS filing as part of the service.
Direct deposit/debit from your already connected account to the employee.
Reporting and management features are simple yet inclusive.
Low cost compared to alternative solutions.

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JoAnna Cohen

President

BizGeni.comRetail, 1-10 employees

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Cons

Perhaps include a pop-up description of an button, or a link to the help section details, when you hover over the button for more than 3 seconds.

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Verified User

Manager in Human Resources

Mining & Metals Company, 51-200 employees

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It's a bit pricey for larger companies at $5 per person paid per month.
Has a bit of a learning curve that seems steeper than necessary
reports can be confusing at first

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Verified User

Employee in Other

Construction Company, 11-50 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

Starting Price

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General

Free Trial

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Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

—

Usability

No score

No answers yet

No answers on this topic

Square Payroll 9.0

Based on 1 answer

It could use a mobile-friendly interface. Other than that it's a simple layout and non-cluttered which allows you to get done what you need to get done. No unnecessary dodads or distractions.

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JoAnna Cohen

President

BizGeni.comRetail, 1-10 employees

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Support Rating

CenterPoint Payroll 10.0

Based on 2 answers

CenterPoint support is excellent! While I have not had to use them frequently, as the program is consistently stable and has few, if any, bugs, the times I have had to reach out to tech support, they have been excellent and have solved our issues quickly. They listen to our explanation of the problems, can dial into our system to see exactly what we're seeing in real time, and have always been able to quickly determine the issue, work out a solution, and help us through the process until we've got everything back in line. They are friendly, courteous, professional, kind and very knowledgeable of their products. This is absolutely one of the best things about CenterPoint - even though we seldom need it, when we do, they are always quick to get us through the issue.

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Verified User

Manager in Human Resources

Mining & Metals Company, 51-200 employees

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Square Payroll 9.0

Based on 2 answers

I think they have quick and helpful customer service reps, however, I give them a 9 because I have had to wait on hold for long periods of time before.

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Joanna Knight

Owner

Joanna Knight ConsultingOnline Media, 1-10 employees

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Alternatives Considered

We selected CenterPoint Payroll because of our dissatisfaction with ADP (and Paychex prior). We wanted a solution that we controlled internally, instead of having to be at the mercy of some huge company that saw us as a tiny fish in a big ocean. We set our company's configuration, add/define all of our own specific settings, profiles, etc. and simply process payroll. We print and sign our own checks, process our own direct deposits directly with our bank, and can handle our own business needs. When we were with ADP and Paychex before, both companies made promises to us that they simply were either unwilling or unable to fulfill. We have saved both time and money by doing our payrolls ourselves with CenterPoint.

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Verified User

Manager in Human Resources

Mining & Metals Company, 51-200 employees

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I liked patriot, but I found it to be more confusing than Square and took me too much time to setup. I setup Square Payroll in about an hour. I would also say the Square interface made more sense to me. I also like how Square offers more things like benefits, etc. that can be added on.

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Elizabeth Pampalone

CEO

The Web Design ChicProfessional Training & Coaching, 1-10 employees

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Return on Investment

CenterPoint Payroll has saved us tens of thousands of dollars from our prior arrangement with ADP, while providing either similar or superior support.
Having payroll completely in our control has simplified a LOT of our daily routines - if something needs to be updated or adjusted, we do it ourselves instead of contacting someone at ADP and hoping that they can do it for us, then getting frustrated when they haven't.

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Verified User

Manager in Human Resources

Mining & Metals Company, 51-200 employees

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Square Payroll has dramatically reduced the time it takes to process payroll.
We could have a faster payroll with the Square POS integration for commission, but that is not something we've implemented yet.

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Alan Bloxham

Project Manager

FSCMarketing & Advertising, 1-10 employees

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