CentralReach, headquartered in Ft. Lauderdale, is a provider of electronic medical record (EMR), practice management, and clinical solutions that enable Applied Behavior Analysis (ABA) and related behavioral health practices to deliver quality autism care for superior outcomes. The company supports ABA space with solutions including precision teaching, clinical data collection, scheduling, billing and learning management. Boasting users among more than 100,000 clinicians and educators,…
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Opus EHR
Score 10.0 out of 10
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Opus is a clinical solution, an EHR system used to streamline CRM and RCM processes, and simplify management for behavioral health, mental health, and addiction treatment centers. Additionally, the available Opus Telehealth platform addresses the need for video conferencing, scheduling, remote patient group check in, and documentation in one place. And the Opus EHR Lab Module, provides an integration that allows facilities to order lab tests and receive results directly in Opus EHR, eliminating…
For an organization providing ABA service, there really is nobody else that even provides a remotely comparable service. It does have limitations and areas of the system that take more training or are less intuitive than one might hope, but their customer support representatives are generally really helpful and they are pretty quick to make updates to better serve their clients. They are incredible at finding efficient ways to reduce workflow, and while the product can be quite pricey, we have found that it has saved us at least 2 FT admin positions through the efficiency it has created and further frees up our clinicians so that they can focus in more on client outcomes. It's instrumental in our ability to scale our operations across locations. Even with its limitations, it's proven to be in a class of its own in the ABA world.
As I said before, I couldn't see a lot of the features being good for someone who just runs their own single private practice (just themselves). The biggest feature for me is the ability to "oversee" all documentation as it's completed, and to be able to make sure we are "covered" in every area that documentation serves
The user functionality is intuitive. The customer service is beyond other products which allows you to be more efficient and effective at using the system. Also, entering programming which is the primary use is very easy and also intuitive. Many parts of the system are connected which auto populate reports for our therapist. On the business side, the scheduling to billing is very effective.
I just felt it was a good balance of being "down to earth" but extremely capable. It seemed like a product designed from the ground up, from people who have actually dealt with the challenges of using technology within a facility, rather than from a computer expert who tried to learn about our application and apply typical solutions that don't work as well as they thought
CR allows us to streamline across locations, share admin staff across locations and automate multiple processes that previously took administrative and clinical time.
CR actively seeks to continue to expand and refine their practices and products, and acquire related specialty services - a critical quality in a field that is evolving as quickly as ours is.
Using templates through CR and their scheduling and timesheet features ensures that we have an audit-proof system and that all sessions that we provide are in compliance with regulatory agencies for reimbursement.
