CentralReach works for us!
Updated November 02, 2021

CentralReach works for us!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with CentralReach

We use CentralReach as our full service practice management system, from documenting the delivery of our services to billing and collections. The platform is used across multiple departments of Clinical Operations, Revenue Cycle, Payroll, and Accounting. Having areas of business integrated within the same software makes day to day operations a breeze.
  • CentralReach is easy to use once you get fully trained.
  • CentralReach helps us schedule our appointments, document our services, and quickly convert those sessions into charges to be billed to payors.
  • CentralReach is always evolving and implementing new features to keep up with client demands and the ever changing healthcare field.
  • CentralReach is a very robust software and sometimes it's hard to navigate or understand the system.
  • The CentralReach support team is not always quick to respond to questions or errors.
  • CentralReach has had a lot of latency issues recently which has caused the system to go down, making it impossible for end users to complete their job responsibilities.
  • CentralReach has allowed us to have eyes on scheduled versus billable hours
  • CentralReach has audit features that allow us to scrub billing and get it out the door efficiently
CentralReach is the only practice management system I have used when working in the healthcare/ABA therapy field.

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CentralReach is a great practice management software for companies large or small. It is best suited for healthcare agencies that provide ABA therapy but can be used by practices that provide Speech Therapy, Occupational Therapy, Physical Therapy, or Mental Health services. The software allows full integration across multiple departments and is very customizable to your PMS needs.

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