Cerence vs. Luma
Cerence vs. Luma
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Cerence | N/A | Cerence offers intelligent AI assistant solutions for global mobility, a portfolio of products, services, toolkits, and innovations that extends the technology to mobility ecosystems. Cerence Cognitive Arbitrator offers a virtual assistant that offers access to assistants and content in a singular, voice-activated interface, with the goal of compromising the privacy, security, or integrity of automakers’ uniquely branded user experience. | N/A | |
Luma | N/A | Serviceaide headquartered in San Jose offers Luma, an AI virtual assistant designed for customer support. | N/A |
| Cerence | Luma | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Cerence | Luma |
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| Cerence | Luma | |
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| Small Businesses | Fin by Intercom Score 8.6 out of 10 | Fin by Intercom Score 8.6 out of 10 |
| Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
| Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Cerence | Luma | |
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| Likelihood to Recommend | - (0 ratings) | 8.5 (5 ratings) |
| Cerence | Luma | |
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| Likelihood to Recommend | ![]() Cerence, Inc No answers on this topic | ![]() Serviceaide
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| Pros | ![]() Cerence, Inc No answers on this topic | ![]() Serviceaide
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| Cons | ![]() Cerence, Inc No answers on this topic | ![]() Serviceaide
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| Alternatives Considered | ![]() Cerence, Inc No answers on this topic | ![]() Serviceaide
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| Return on Investment | ![]() Cerence, Inc No answers on this topic | ![]() Serviceaide
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