New Reviw
March 16, 2022
New Reviw
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Luma
is used for customer service, the business problems it addresses is the need to always have the customer connected
- good interaction
- speed in response
- efficiency
- more accessibility
- mprovement in the Spanish language
- a friendlier system
- versatility
- speed
- simplicity
- more interactions have been seen
- better response times
- best results
no other product since in the company and in the area in which I work, luma's service is sufficient, although it is true that in the future we can look for new services, when we expand, and according to the needs that arise, in summary, luma gives me has provided what is necessary
Do you think Luma delivers good value for the price?
Not sure
Are you happy with Luma's feature set?
Yes
Did Luma live up to sales and marketing promises?
Yes
Did implementation of Luma go as expected?
Yes
Would you buy Luma again?
Yes