Cerner Practice Management vs. Zocdoc

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cerner Practice Management
Score 6.0 out of 10
N/A
Cerner Practice Management, formerly under the name "PowerWorks"is a software solution that enables users to manage clinic operations across registration, scheduling, patient tracking, patient accounting and reporting through one workflow.N/A
Zocdoc
Score 1.0 out of 10
N/A
Zocdoc headquartered in New York offers their medical appointment management and scheduling platform built to fill unused capacity by making it easy for nearby potential patients to book appointments on an availability basis. Additionally, Zocdoc helps practitioners gain feedback from appointments and share it online.N/A
Pricing
Cerner Practice ManagementZocdoc
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
Cerner Practice ManagementZocdoc
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cerner Practice ManagementZocdoc
Top Pros
Top Cons
Best Alternatives
Cerner Practice ManagementZocdoc
Small Businesses
Kareo Practice Management
Kareo Practice Management
Score 7.3 out of 10
AdvancedPM, by AdvancedMD
AdvancedPM, by AdvancedMD
Score 5.4 out of 10
Medium-sized Companies
CareLogic EHR, by Qualifacts
CareLogic EHR, by Qualifacts
Score 9.6 out of 10
CareLogic EHR, by Qualifacts
CareLogic EHR, by Qualifacts
Score 9.6 out of 10
Enterprises
Epic
Epic
Score 7.9 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Cerner Practice ManagementZocdoc
Likelihood to Recommend
5.0
(3 ratings)
1.0
(1 ratings)
Performance
7.0
(2 ratings)
-
(0 ratings)
User Testimonials
Cerner Practice ManagementZocdoc
Likelihood to Recommend
Oracle
Well suited in the clinical setting although a little tedious. Not suited in many other places.
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Zocdoc
If you have dedicated front office or phone support who can immediately call and hound 'booked' patients to get their information in w/in the 24 hours that Zocdoc allows before charging you- this might work- in that case, possibly you could at least charge them a no show fee.
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Pros
Oracle
  • Scheduling - I personally enjoy the ease of use with the solution. It also has a great "memory" as to patient rescheduling, no shows, etc. Being able to create multiple schedules to reflect different practitioners is such a major plus in this system.
  • Customization - I am able to create Super-bills, Global Periods, and Insurance Details pertinent to each patient and not have to RECREATE them every time like I had to in past systems.
  • EOB - an added bonus is the ability for the system to check EOB ahead of time. This is a HUGE time saving in an office!
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Zocdoc
No answers on this topic
Cons
Oracle
  • Only seems applicable for small organizations.
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Zocdoc
  • high cost for customer acquisition
  • customers cancel and practice has no recourse, but must pay Zocdoc
  • Not enough time to verify the customer is sincere and get their paperwork in before Zoc Doc charges us
  • High cost of service for nurse practitioners
  • High rate of attrition- few customers converted to our practice compared to other methods
  • We were promised one rate per customer acquired, then the posted rate was increased, twice
  • Unable to even charge a no show fee for patients who changed at last minute
  • the service as set up encourages patients to bait and switch to other providers at the last minute
  • there is no way to limit incoming patients to your home state, so people from out of state book and then have to be notified and unbooked, creating extra work and hassle
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Performance
Oracle
Everything within the system works smoothly, it’s just time-consuming and could be a bit more simplistic.
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Zocdoc
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Alternatives Considered
Oracle
I personally would use this system over any other systems currently on the market. Athena has a nice product...however, it can be quite expensive and the colors are draining on the eyes. eClinical Works also has a system that is comparable, but the customization I found wasn't as easy as the Cerner product
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Zocdoc
No answers on this topic
ScreenShots