TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Certa

    Score8 out of 10
    Enterprise companies (1,001+ employees)
    Certa is a SaaS based, no-code workflow automation platform that enables businesses to manage the lifecycle of their third parties. Companies typically use Certa for third party risk, regulatory compliance, ESG, and diversity management. Certa’s workflow engine enables businesses to streamline and automate processes, eliminate bottlenecks and inefficiencies, and break down silos via interdepartmental and internal/external process participants. Certa’s no-code, drag and drop features allows…N/A

    TrustArc

    Score9 out of 10
    N/ATrustArc headquartered in San Francisco offers their eponymous data privacy management platform, providing risk assessments, breach management, compliance reporting, among other features.N/A
    Pricing
    CertaTrustArc
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CertaTrustArc
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPricing is contingent on client's requirements, customizations, add-ons, etc., and is quoted on a case-by-case basis. Please contact us to schedule a demo and learn more.—
    More Pricing Information
    User Ratings
    CertaTrustArc
    Likelihood to Recommend
    8.0
    (1 ratings)
    7.0
    (1 ratings)
    User Testimonials
    CertaTrustArc
    Likelihood to Recommend
    Certa
    Our brief experience with Certa was great overall. We liked the many options it provided, and saw how easily it could help manage our company's needs. However, the app was not as intuitive to work our way through, especially for those in our company that are not tech savvy. The onboarding function was what I was most excited about while using it. The dashboard made it super easy to see the overview of a project and know the next steps that need to be taken, and help get everyone on the same page without having to send emails, calls or texts to give updates. However, when deciding whether to continue with Certa or go a different route, the choice was hard, but he had enough employees struggling and unsure on the app that made the end decision
    Incentivized
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    TrustArc
    TrustArc is well suited for a small-to-medium sized digital organization that is concerned about its ability to fulfill data privacy requirements. TrustArc offers an API integration to allow users to handle a larger volume of requests, but I don't have personal experience with this feature. It is a requirement that a cross-functional data privacy team be established in your organization to get the most use out of this product.
    Incentivized
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    Pros
    Certa
    • It made it easy to onboard suppliers
    • Internal and external team communication
    • Fully customizable
    Incentivized
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    TrustArc
    • Email verification
    • Frontend UI
    • Flexible configurations
    • Easy-to-follow audit trail - each step of the process is clearly defined
    • Integrated process flow - all communication back to data subject is handled through TrustArc
    Incentivized
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    Cons
    Certa
    • Because it is fully customizable, we felt like there were too many options. Having more of a basic template for like-minded industries would be helpful.
    • Maneuvering around the app was not as easy as I'd hoped. We have several employees that aren't tech savvy, and it was hard getting them to use the app.
    Incentivized
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    TrustArc
    • Notification schemes - allowing different access levels to be notified when certain processes occur
    • Two-factor authentication upon login is a desirable feature not implemented
    • Standardized reporting on home dashboard
    Incentivized
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    Alternatives Considered
    Certa
    We actually ended up picking JobNimbus over Certa only because we had employees that were already familier with JN and felt comfortable navigating and assisting other coworkers. It came down to JN and Certa and that was the only reason we didn't go with Certa. They were very comparable, but the few employees that are not tech savvy were having difficulties navigating Certa. I would not be opposed to using Certa in the future or recommending it to other companies.
    Incentivized
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    TrustArc
    OneTrust offers a similar product offering to TrustArc. Our organization had a legacy relationship with TrustArc with respect to its online cookie management preference solution. OneTrust product offerings do provide much of the same functionality as TrustArc and is worthy of consideration if you are evaluating vendors in this space.
    Incentivized
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    Return on Investment
    Certa
    • The contract software was great. We were spending money each month to have certified contracts signed and drawn up. Certa did a great job at including this feature, saving money overall.
    • Once all documents and contacts are inputted, so much time and effort would be saved. We would no longer need to call, email or follow up with each other to verify that tasks were completed.
    Incentivized
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    TrustArc
    • Allow organization to be compliant with data privacy laws is a requirement in 2021
    • Flexible offering allows for control of both digital (cookie) and database record requests
    • Sunk cost - organization requires this type of program, TrustArc is an established vendor in this space
    Incentivized
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    ScreenShots

    Certa Screenshots

    Screenshot of Comprehensive risk scores, vendor validations, and tailored questionnaires that automatically identify risks. Reduces manual workarounds & route procurement requests to the correct department automatically, letting a team make informed decisions.Screenshot of Certa Intake gives business users and requesters one centralized portal to launch requests, use guided flows to make requesting easier, dashboards that shows status of all current open items, and make global searches.Screenshot of Standardizes contracting process, reduce manual intervention and empowers teams to manage agreement lifecycles with third parties.Screenshot of Track and measure the ESG performance of third-parties to stay compliant with government regulations.Screenshot of Certa can be used to customize business processes with simple drag and drop features.