Certn vs. Modern Hire (discontinued)

Certn has been great! We've had exceptional customer service with them, and the few times an issue has popped up they've been so quick to help out. They definitely value their customers and provide an excellent overall experience

I've been a recruiter for more than 20 years, and I simply can't imagine working without Modern Hire at this point. Modern Hire has greatly increased my efficiency, leaving me more time to build relationships with candidates and hiring leaders. I can focus more on the consultative part of my position as opposed to spending time on administrative functions that Modern Hire easily handles.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Easy to use
• Fast results with background checks
• Inexpensive
• Great customer service

• Allows prospective candidates to prepare for and submit recorded responses to established interview questions when it is most-convenient for their schedule (without having to take time off fro their current job, skip lunch, etc.).
• Modern Hire [formerly Montage] offers the ability to conduct both recorded and live video interviewing, allowing the flexibility to adopt whatever approach best fits the culture of the organization, the specific role, etc. We are finding that recorded interviews are terrific for initial or screening, and are great to then share with a hiring manager if there needs to be any calibration between s/he & HR/Talent Acquisition. The live interviews allow us to conduct interviews with candidates who may be applying from outside reasonable driving distance to the nearest Caravan Health office, while still providing an ability to observe important nonverbal cues of candidates.
• Customer support is strong, even offering a "concierge service" which is basically like having an extension of our IT department on the line/logged-in with us to ensure there are no technical issues during the interview.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• If they are having trouble completing a background check - they will not notify the user
• Not mobile friendly

• The customization of Modern Hire is minimal, hence, more challenging.
• The cost of Modern Hire is outrageous.
• Other recruitment and hiring options are credible.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I would revert to my previous answer where it has been an amazing support to our business speed, scalability, and support. My main concern has been data integrity which can affect and has affected our client relations.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Modern Hire is comparable to all and [does not need] to [be] downloaded, [which adds] convenience. Modern Hire is our company-sponsored platform so I would not be able to select which platform the company uses.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Faster background check services
• Inexpensive

• Timing out of interview
• Dial in code does not always work, has said invalid at times
• Constant need to log into platform, times out too soon

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info