CGM Medisoft vs. Veradigm Practice Management

For smaller practices that do not bill insurance, Medisoft may be a bit more than they really need. However, if they desire the ability to track patient appointments and financials all in one place, as well as run detailed reports on practice data, this still may be a good option.

Although the EHR software industry is still developing, Allscripts has proven to be better than most.

Incentivized

• Medisoft is relatively easy to use.
• There are a lot of customizable features.
• Training users on the product is not a long process because it is intuitive.

Incentivized

• Ease of monitoring reports from all providers for each provider
• Ease of copying last report into current on
• Ease of deleting report when starting the wrong type of report

Incentivized

• Medisoft is hard to teach to new employees.

Incentivized

• Some of the "canned" reports are wrong. We have reported issues to Allscripts multiple times and they never were interested in fixing the problem.
• The work and total RVU values that are assigned to each CPT code don't have a reference for the year so we have to keep changing them every year and overwrite the old ones.
• There is no option to load facility and non-facility values for total RVUs.

Incentivized

Moving away from paper reports is a little hard at first like ripping off a bandaid, but once you're fully integrated, it's just so much easier to see all your work over time and access reports, schedules, and all pertinent employment information for each patient. Not having to deal with paper files just changes the office completely.

Incentivized

I'm actually not sure if we call Allscripts support or our own support team with superusers. There never seems to be a problem that can't be fixed right away. The biggest problem you can have is when you start a report when the patient hasn't been checked in. I know how to fix it myself now, but it takes a few minutes with support when you need them to back it out.

Incentivized

I prefer Medisoft due to ease of use, functionality and custom report features. In my experience with other software programs I found them to be either less user friendly or lacking in key features that we require for our particular practice.

Centricity is much more difficult to get support for in my experience.

Incentivized

• Medisoft is a good product, but I feel the cost of assurance is too high.
• With all the different components each being billed separately adds up quickly.
• Keeping patient charts/bills up to date is pretty easy.

Incentivized

• I am only a user but it's easy to assume that this program is very expensive.
• Access to reports across all providers is game-changing.
• Helping the patient navigate care by seeing not just reports but scheduled visits is also a major plus.

Incentivized