TrustRadius

Channel Manager vs. IBM Sterling Order Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Channel Manager
Score 6.0 out of 10
N/A
N/AN/A
IBM Sterling Order Management
Score 8.0 out of 10
N/A
IBM now owns and supports Sterling Commerce products (since August 2010), the most notable product being IBM Order Management. The platform emphasizes order promising and fulfillment and provides tools to adaptively complete orders specified to customer demands.N/A
Pricing
Channel ManagerIBM Sterling Order Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Channel ManagerIBM Sterling Order Management
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Channel ManagerIBM Sterling Order Management
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Channel ManagerIBM Sterling Order Management
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User Ratings
Channel ManagerIBM Sterling Order Management
Likelihood to Recommend
-
(0 ratings)
7.0
(5 ratings)
Likelihood to Renew
-
(0 ratings)
8.4
(3 ratings)
Online Training
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
Channel ManagerIBM Sterling Order Management
Likelihood to Recommend
espSoftware
No answers on this topic
IBM
It's perfect for medium to large retailers
Verified User
Anonymous
Read full review
Pros
espSoftware
No answers on this topic
IBM
  • Centralizing data.
  • Instantaneously updated data.
  • Ad hoc reporting.
Gregory Powell | TrustRadius Reviewer
Gregory Powell
Inventory Control Analyst
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Cons
espSoftware
No answers on this topic
IBM
  • RCP Based deployment
  • Wider variety of sourcing configuration
  • Product Documentation
  • COM Features need to better so that Customer case handling is facilitated
RC
Raj Samrat Chaudhuri
Senior Manager - Projects
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Likelihood to Renew
espSoftware
No answers on this topic
IBM
The package of Sterling Order Management / Sterling Store / Sterling Call Center works very well and it supports the expansion to Geographies like US/EU/JP/China, some of hottest markets for e-commerce.
Verified User
Anonymous
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Alternatives Considered
espSoftware
No answers on this topic
IBM
Warehouse Management System which is mainly focussed on warehouse fulfillment but not on the routing and availability tracking
Verified User
Anonymous
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Return on Investment
espSoftware
No answers on this topic
IBM
  • Optimal inventory management resulted in more orders per minute and good ROI and customer experience
Verified User
Anonymous
Read full review
ScreenShots