IBM Sterling Order Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Sterling Order Management
Score 9.3 out of 10
N/A
IBM now owns and supports Sterling Commerce products (since August 2010), the most notable product being IBM Order Management. The platform emphasizes order promising and fulfillment and provides tools to adaptively complete orders specified to customer demands.N/A
Pricing
IBM Sterling Order Management
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
IBM Sterling Order Management
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
IBM Sterling Order Management
Considered Both Products
IBM Sterling Order Management
Chose IBM Sterling Order Management
Warehouse Management System which is mainly focussed on warehouse fulfillment but not on the routing and availability tracking
Chose IBM Sterling Order Management
Integration framework provided by Sterling OMS is much more flexible than other OMS solutions.
Chose IBM Sterling Order Management
Its the one of the best supply chain s/w for Order Management & its scales with the existing company infrastructure.
Chose IBM Sterling Order Management
I was not involved nor do I have any specific knowledge as to why IBM Sterling was selected.
Chose IBM Sterling Order Management
IBM Sterling Commerce offers an extensible framework and configuration based solution
Top Pros
Top Cons
Best Alternatives
IBM Sterling Order Management
Small Businesses
Webgility
Webgility
Score 9.0 out of 10
Medium-sized Companies
Accounting Seed
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Score 8.3 out of 10
Enterprises
SAP Commerce Cloud
SAP Commerce Cloud
Score 8.3 out of 10
All AlternativesView all alternatives
User Ratings
IBM Sterling Order Management
Likelihood to Recommend
7.0
(5 ratings)
Likelihood to Renew
8.4
(3 ratings)
Online Training
7.0
(1 ratings)
User Testimonials
IBM Sterling Order Management
Likelihood to Recommend
IBM
It's perfect for medium to large retailers
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Pros
IBM
  • Centralizing data.
  • Instantaneously updated data.
  • Ad hoc reporting.
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Cons
IBM
  • RCP Based deployment
  • Wider variety of sourcing configuration
  • Product Documentation
  • COM Features need to better so that Customer case handling is facilitated
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Likelihood to Renew
IBM
The package of Sterling Order Management / Sterling Store / Sterling Call Center works very well and it supports the expansion to Geographies like US/EU/JP/China, some of hottest markets for e-commerce.
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Alternatives Considered
IBM
Warehouse Management System which is mainly focussed on warehouse fulfillment but not on the routing and availability tracking
Read full review
Return on Investment
IBM
  • Optimal inventory management resulted in more orders per minute and good ROI and customer experience
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