What users are saying about
2 Ratings
8 Ratings
2 Ratings
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Score 7 out of 100
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 5 out of 100

Feature Set Ratings

  • Chanty ranks higher in 1 feature set: Communication
  • Opal ranks higher in 1 feature set: Project Management

Project Management

4.0

Chanty

40%
7.9

Opal

79%
Opal ranks higher in 7/7 features

Task Management

3.0
30%
1 Rating
9.1
91%
1 Rating

Search

5.0
50%
1 Rating
9.1
91%
1 Rating

Gantt Charts

N/A
0 Ratings
9.1
91%
1 Rating

Scheduling

N/A
0 Ratings
9.1
91%
1 Rating

Workflow Automation

N/A
0 Ratings
9.1
91%
1 Rating

Mobile Access

N/A
0 Ratings
1.0
10%
1 Rating

Visual planning tools

N/A
0 Ratings
9.1
91%
1 Rating

Communication

8.0

Chanty

80%
6.1

Opal

61%
Chanty ranks higher in 2/3 features

Chat

8.0
80%
1 Rating
4.5
45%
1 Rating

Notifications

9.0
90%
1 Rating
9.1
91%
1 Rating

Discussions

7.0
70%
1 Rating
4.5
45%
1 Rating

File Sharing & Management

Chanty

Feature Set Not Supported
N/A
9.1

Opal

91%
Opal ranks higher in 5/5 features

Versioning

N/A
0 Ratings
9.1
91%
1 Rating

Video files

N/A
0 Ratings
9.1
91%
1 Rating

Audio files

N/A
0 Ratings
9.1
91%
1 Rating

Document collaboration

N/A
0 Ratings
9.1
91%
1 Rating

Access control

N/A
0 Ratings
9.1
91%
1 Rating

Attribute Ratings

  • Opal is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.0

Chanty

70%
1 Rating
9.2

Opal

92%
5 Ratings

Likelihood to Renew

Chanty

N/A
0 Ratings
10.0

Opal

100%
1 Rating

Support Rating

7.0

Chanty

70%
2 Ratings

Opal

N/A
0 Ratings

Likelihood to Recommend

Chanty

Chanty is very good for networking messaging and low level collaboration between peers and colleagues. It's not great for video or voice calls or whiteboarding or file sharing.
Marc Duke | TrustRadius Reviewer

Opal

I honestly cannot recommend this tool enough. Opal is such a valuable tool for brand content creators and there is nothing like it available. If you're serious about content marketing and have a need to find ways to collaborate, plan and provide more visibility among teams, then Opal really is the only way to go. One more thing that's not being mentioned: The tool is simply amazing but it's only as amazing is the team behind the tool. Their customer support and willingness to quickly be in touch when needed is a key feature within itself. Seriously, such a good team of people.
Kenji Onozawa | TrustRadius Reviewer

Pros

Chanty

  • Notifications
  • App loading speed
Marc Duke | TrustRadius Reviewer

Opal

  • Content planning: you can look at one asset and see how it is being used across multiple channels by multiple teams.
  • Content collaboration: it is really easy to see what other people and teams are contributing to an asset, or how they are using it. We can also duplicate content that was created by another team to use as a starting point in our own content collaboration.
  • High level/big picture overview: Opal allows us to see content that is being created, planned and scheduled very easily; it goes beyond social content (which we can also see in Sprinklr) to show us content created across multiple channels.
Kelly Rigotti | TrustRadius Reviewer

Cons

Chanty

  • Ability to call group members
  • Ability to video members
Marc Duke | TrustRadius Reviewer

Opal

  • No publishing capabilities, for the most part.
  • No analytics tie-ins.
  • Rather pricey.
  • Requires someone to really manage the structure in order to keep the tool organized and use it effectively. When this is done right, though, it's worthwhile.
Anonymous | TrustRadius Reviewer

Pricing Details

Chanty

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$3

Starting Price

Opal

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Support Rating

Chanty

Chanty 7.0
Based on 2 answers
I have been sent quite a few emails about functionality and support on a pretty regular basis, which is great. I have not had any need to contact support as the platform is pretty simple to use, it was easy to download and install and I have not encountered any bugs or other issues so far.
Marc Duke | TrustRadius Reviewer

Opal

No score
No answers yet
No answers on this topic

Alternatives Considered

Chanty

In terms of file sharing and speed of collaboration, I find that Slack is quicker and integration into Google Drive is very handy when it comes to working on documents, I have not seen Chanty do this. As for video Google Hangouts is as simple as it gets; again, I have not seen anything from Chanty in this area. I have also looked at and use https://guild.co/ which is much easier messaging and collaboration wise. The app and notification for Chanty is pretty good but it's loading time is slower compared to Slack and WhatsApp.
Marc Duke | TrustRadius Reviewer

Opal

You get for what you paid for. Opal has more features
Teena Thach | TrustRadius Reviewer

Return on Investment

Chanty

  • Increased visibility
  • Increased opportunities
Marc Duke | TrustRadius Reviewer

Opal

  • Opal allows for more discipline in marketing as teams are better aligned on messaging and big moments.
  • Opal cuts down on communication breakdowns and mistakes, which in the end leads to more happy customers.
  • I think Opal provides the team with more confidence as everyone is on the same page. With everything in one place rather than communications being lost in emails, etc., everyone is more efficient and can work knowing that there is one source of truth.
Kenji Onozawa | TrustRadius Reviewer

Screenshots

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