Is Chanty Enchanting?
Marc Duke | TrustRadius Reviewer
January 17, 2020

Is Chanty Enchanting?

Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Chanty

I use it as part of a network of Non Exec Directors in the UK. In effect it is used as a communications platform with some element of collaboration. I am using the app on a mobile device and receive notifications of new activity which then gets me back to the app.
  • Notifications
  • App loading speed
  • Ability to call group members
  • Ability to video members
  • Increased visibility
  • Increased opportunities
In terms of file sharing and speed of collaboration, I find that Slack is quicker and integration into Google Drive is very handy when it comes to working on documents, I have not seen Chanty do this. As for video Google Hangouts is as simple as it gets; again, I have not seen anything from Chanty in this area. I have also looked at and use https://guild.co/ which is much easier messaging and collaboration wise. The app and notification for Chanty is pretty good but it's loading time is slower compared to Slack and WhatsApp.
I have been sent quite a few emails about functionality and support on a pretty regular basis, which is great. I have not had any need to contact support as the platform is pretty simple to use, it was easy to download and install and I have not encountered any bugs or other issues so far.

Do you think Chanty delivers good value for the price?

Yes

Are you happy with Chanty's feature set?

Yes

Did Chanty live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Chanty go as expected?

Yes

Would you buy Chanty again?

Yes

Chanty is very good for networking messaging and low level collaboration between peers and colleagues. It's not great for video or voice calls or whiteboarding or file sharing.

Chanty Feature Ratings

Task Management
3
Search
5
Chat
8
Notifications
9
Discussions
7
Internal knowledgebase
Not Rated
Video files
Not Rated
Audio files
Not Rated
Integrates with Google Drive
Not Rated