What users are saying about
2 Ratings
3 Ratings
2 Ratings
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Score 7 out of 100
3 Ratings
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Score 5.1 out of 100

Likelihood to Recommend

Chanty

Chanty is very good for networking messaging and low level collaboration between peers and colleagues. It's not great for video or voice calls or whiteboarding or file sharing.
Marc Duke | TrustRadius Reviewer

SAP Jam

When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Chanty
4.0
SAP Jam
6.5
Task Management
Chanty
3.0
SAP Jam
Search
Chanty
5.0
SAP Jam
8.0
Mobile Access
Chanty
SAP Jam
5.0

Communication

Chanty
8.0
SAP Jam
8.0
Chat
Chanty
8.0
SAP Jam
9.0
Notifications
Chanty
9.0
SAP Jam
9.0
Discussions
Chanty
7.0
SAP Jam
10.0
Surveys
Chanty
SAP Jam
6.0
Internal knowledgebase
Chanty
SAP Jam
6.0

File Sharing & Management

Chanty
SAP Jam
8.3
Versioning
Chanty
SAP Jam
8.0
Video files
Chanty
SAP Jam
7.0
Audio files
Chanty
SAP Jam
7.0
Document collaboration
Chanty
SAP Jam
8.0
Access control
Chanty
SAP Jam
10.0
Advanced security features
Chanty
SAP Jam
10.0

Pros

Chanty

  • Notifications
  • App loading speed
Marc Duke | TrustRadius Reviewer

SAP Jam

  • Managing members with the communities is easy (including inviting them to join).
  • Publishing and editing content is easy with the platform.
  • The interface is easy to use and navigate.
Anonymous | TrustRadius Reviewer

Cons

Chanty

  • Ability to call group members
  • Ability to video members
Marc Duke | TrustRadius Reviewer

SAP Jam

  • Sometimes users get too many notifications from the system which can be overwhelming if they haven't set up their notifications to their standards.
  • Analytics on engagement aren't great.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Chanty

No score
No answers yet
No answers on this topic

SAP Jam

SAP Jam 4.0
Based on 1 answer
We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.
Anonymous | TrustRadius Reviewer

Usability

Chanty

No score
No answers yet
No answers on this topic

SAP Jam

SAP Jam 5.0
Based on 1 answer
It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around
Anonymous | TrustRadius Reviewer

Support Rating

Chanty

Chanty 7.0
Based on 1 answer
I have been sent quite a few emails about functionality and support on a pretty regular basis, which is great. I have not had any need to contact support as the platform is pretty simple to use, it was easy to download and install and I have not encountered any bugs or other issues so far.
Marc Duke | TrustRadius Reviewer

SAP Jam

SAP Jam 2.0
Based on 2 answers
We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Chanty

In terms of file sharing and speed of collaboration, I find that Slack is quicker and integration into Google Drive is very handy when it comes to working on documents, I have not seen Chanty do this. As for video Google Hangouts is as simple as it gets; again, I have not seen anything from Chanty in this area. I have also looked at and use https://guild.co/ which is much easier messaging and collaboration wise. The app and notification for Chanty is pretty good but it's loading time is slower compared to Slack and WhatsApp.
Marc Duke | TrustRadius Reviewer

SAP Jam

We actually probably moving to Higher Logic for our virtual community needs -- their interface is better and can more easily integrate with our website to provide a seamless experience for our users. We also want them to be able to toggle between our website and the community platform and it's not currently set up to do that well
Anonymous | TrustRadius Reviewer

Return on Investment

Chanty

  • Increased visibility
  • Increased opportunities
Marc Duke | TrustRadius Reviewer

SAP Jam

  • Our constituents value community and this has enabled us to be able to bring people together in a secure, virtual space.
  • We are a national association and many of the people that need to collaborate on work projects aren't physically in the same place, so this virtual space has improved work output.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Chanty

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$3*

* per user, per month

SAP Jam

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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