Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chargezoom
Score 9.2 out of 10
N/A
Chargezoom helps companies automate and integrate payments. Chargezoom also eliminate manual processes and data entry and creates a customizable payment portal that stores multiple payment details.
$20
per month
Xero
Score 8.3 out of 10
N/A
Xero is an online accounting software product for small businesses and personal finance. Its features beyond general ledger and double-bookkeeping include quotable invoicing, bank reconciliation, purchase order and expense management, and tax management. Third party apps can extend its features further.
$13
per month
Pricing
ChargezoomXero
Editions & Modules
Sync in real time
$20
per month
Automate
$40
per month
Enterprise
59.00+
per month
Early
$13
per month
Growing
$37
per month
Established
$70
per month
Offerings
Pricing Offerings
ChargezoomXero
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPrices in table are in USD and just apply to the US - other markets & prices are listed below: Canada - Starter $18 CAD/month, Standard $45 CAD/month, Premium 5 $58 CAD/month UK - Starter £14/month, Standard £28/month, Premium £36/month AU - Starter $29 AUD/month, Standard $59 AUD/month, Premium 5 $76 AUD/month NZ - Starter $31 NZD/month, Standard $66 NZD/month, Premium $84 NZD/month
More Pricing Information
Community Pulse
ChargezoomXero
Features
ChargezoomXero
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Chargezoom
8.4
1 Ratings
11% above category average
Xero
7.5
73 Ratings
1% below category average
Pay calculation8.01 Ratings8.065 Ratings
Benefit plan administration8.01 Ratings8.023 Ratings
Direct deposit files8.01 Ratings7.249 Ratings
Salary revision and increment management9.01 Ratings7.141 Ratings
Reimbursement management9.01 Ratings7.054 Ratings
Customization
Comparison of Customization features of Product A and Product B
Chargezoom
8.5
1 Ratings
10% above category average
Xero
8.2
157 Ratings
6% above category average
API for custom integration9.01 Ratings7.979 Ratings
Plug-ins8.01 Ratings8.5144 Ratings
Security
Comparison of Security features of Product A and Product B
Chargezoom
8.0
1 Ratings
3% below category average
Xero
7.2
197 Ratings
13% below category average
Single sign-on capability8.01 Ratings5.572 Ratings
Role-based user permissions8.01 Ratings8.9195 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Chargezoom
8.3
1 Ratings
6% above category average
Xero
8.4
223 Ratings
7% above category average
Dashboards9.01 Ratings8.5219 Ratings
Standard reports8.01 Ratings8.9221 Ratings
Custom reports8.01 Ratings8.0195 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Chargezoom
8.3
1 Ratings
9% above category average
Xero
8.6
233 Ratings
12% above category average
Accounts payable8.01 Ratings8.5213 Ratings
Accounts receivable8.01 Ratings8.8218 Ratings
Cash management8.01 Ratings8.2200 Ratings
Bank reconciliation8.01 Ratings8.6226 Ratings
Expense management8.01 Ratings8.4206 Ratings
Time tracking8.01 Ratings7.476 Ratings
Fixed asset management8.01 Ratings8.3141 Ratings
Multi-currency support8.01 Ratings7.8136 Ratings
Multi-division support9.01 Ratings8.3117 Ratings
Regulations compliance9.01 Ratings8.3118 Ratings
Electronic tax filing8.01 Ratings9.2122 Ratings
Self-service portal8.01 Ratings8.2138 Ratings
Global Financial Support8.01 Ratings7.573 Ratings
Primary and Secondary Ledgers8.01 Ratings8.670 Ratings
Intercompany Accounting9.01 Ratings9.940 Ratings
Localizations9.01 Ratings10.039 Ratings
Journals and Reconciliations8.01 Ratings10.090 Ratings
Enterprise Accounting9.01 Ratings9.933 Ratings
Configurable Accounting8.01 Ratings9.959 Ratings
Centralized Rules Framework9.01 Ratings6.033 Ratings
Standardized Processes9.01 Ratings7.959 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Chargezoom
8.5
1 Ratings
12% above category average
Xero
6.5
107 Ratings
15% below category average
Inventory tracking9.01 Ratings8.4103 Ratings
Automatic reordering8.01 Ratings6.224 Ratings
Location management9.01 Ratings6.229 Ratings
Manufacturing module8.01 Ratings6.016 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Chargezoom
8.3
1 Ratings
9% above category average
Xero
7.2
89 Ratings
5% below category average
Pricing8.01 Ratings9.962 Ratings
Order entry9.01 Ratings9.956 Ratings
Credit card processing8.01 Ratings6.358 Ratings
Cost of goods sold8.01 Ratings6.366 Ratings
Order Orchestration8.01 Ratings6.121 Ratings
End-to-end order visibility8.01 Ratings6.124 Ratings
Order exception Resolution9.01 Ratings6.117 Ratings
Best Alternatives
ChargezoomXero
Small Businesses
QuickBooks Self-Employed (discontinued)
QuickBooks Self-Employed (discontinued)
Score 7.3 out of 10
QuickBooks Self-Employed (discontinued)
QuickBooks Self-Employed (discontinued)
Score 7.3 out of 10
Medium-sized Companies
Zoho Books
Zoho Books
Score 9.1 out of 10
Zoho Books
Zoho Books
Score 9.1 out of 10
Enterprises
SAP S/4HANA Cloud
SAP S/4HANA Cloud
Score 8.5 out of 10
SAP S/4HANA Cloud
SAP S/4HANA Cloud
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ChargezoomXero
Likelihood to Recommend
8.0
(1 ratings)
8.1
(248 ratings)
Likelihood to Renew
-
(0 ratings)
6.5
(37 ratings)
Usability
-
(0 ratings)
8.2
(174 ratings)
Availability
-
(0 ratings)
9.1
(11 ratings)
Performance
-
(0 ratings)
9.1
(9 ratings)
Support Rating
-
(0 ratings)
5.1
(39 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Online Training
-
(0 ratings)
10.0
(5 ratings)
Implementation Rating
-
(0 ratings)
7.0
(12 ratings)
Configurability
-
(0 ratings)
8.2
(2 ratings)
Ease of integration
-
(0 ratings)
7.3
(132 ratings)
Product Scalability
-
(0 ratings)
8.2
(7 ratings)
Vendor post-sale
-
(0 ratings)
4.5
(3 ratings)
Vendor pre-sale
-
(0 ratings)
4.5
(3 ratings)
User Testimonials
ChargezoomXero
Likelihood to Recommend
Chargezoom
Chargezoom is a tool that offers automated solutions powered by machine learning to enable trusted data throughout the organization, it is a solution that I like because it has the power to provide quality service with options that allow us to minimize the risk of sensitive data , comply with data privacy regulations, manage data governance and quality safely and easily.
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Xero
I am a massage and physical therapist. We are not a fancy business but business admin can take a lot of time and effort. Xero came recommended to me by colleagues in the sector. You raise invoices, you get paid. and you pay your bills. These are all daily scenarios for most businesses and Xero does this particularly well. Since my accountant can query my records directly, this greatly saves on bookkeeping time when it is time to do the company returns.
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Pros
Chargezoom
  • Chargezoom is a data management platform that works securely, simply and efficiently by creating an understanding of our data assets by simplifying data privacy compliance. It is a tool that works extremely well with features and functions that fit our needs.
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Xero
  • Repeating invoices (most of my business is monthly recurring invoices) - it does these very well.
  • Reporting - particularly being able to dig into the different lines of the P&L statement.
  • Tracking categories - I assign a category to every line of every invoice so it's easy to see how much has been sold of each type of service every month and year, and compare them to previous periods.
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Cons
Chargezoom
  • Chargezoom helps my organization automate compliance with data privacy regulations, persistently tracks and manages all data across the organization making privacy compliance easy and reliable across all data, sources and locations. Data privacy compliance is an important measure we take at my organization to comply with data protection laws and regulations by protecting people and taking control of the information that is used and shared.
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Xero
  • Having different email addresses for different parts of a customer's business (eg invoices and statements to different places)
  • Easily seeing the text of emails that have been sent through Xero
  • More easily archiving old pay items. Our HR software updates rates when awards are updated which means a lot of old pay rates are in the system and they have multiple clicks to archive each one. Clicking the ones to archive in bulk and then just click archive for all would be much more efficient.
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Likelihood to Renew
Chargezoom
No answers on this topic
Xero
In addition to the matters covered in this review, my reason for renewing this product is that Xero's functionality and the constant updates that the company provides, makes the software even more business friendly. The software therefore builds a brand loyalty among customers.
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Usability
Chargezoom
No answers on this topic
Xero
As a standalone software, it allows users to fulfill most of the basic functions (e.g. transaction input and report generation) simply and conveniently. It also allows for multiple APIs to help augment various tasks that accounting-adjacent (e.g. claims processing). The cloud based model and portability to mobile devices allows tasks to be carried out in a more convenient way.
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Reliability and Availability
Chargezoom
No answers on this topic
Xero
We have been actively using and 100% Xero based for our ecommerce accounting practice for over 4 years. There has on been one real outage for more than 5 minutes. Xero was open and transparent about the outage, what they were doing to resolve the issue, and provided 15 minute updates. Showing how they care about their customers and partners. Plus, showing that their customers care too, were understanding, and went surfing or in our case took a nap. Couldn't run our business without Xero as a partner.
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Performance
Chargezoom
No answers on this topic
Xero
Pages generally load quickly, but it's a fairly common occurrence to have pages taking a bit longer than I'd like to load (as in, 4+ seconds). Occasionally I have to refresh a page to get it to work. Bank feed and integrations tend to be slow in general, but that could easily be due to API latency on the side of the other parties. Most of the time, though, the bank feeds refresh before I login so it's not a huge problem. Not necessarily good performance compared to a local app like QuickBooks desktop, but definitely good performance for a cloud application. Room for growth? yes.
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Support Rating
Chargezoom
No answers on this topic
Xero
Always respond and keep issues open until you are satisfied with the result. Generally good responses, in the past, I had some support responses that were really basic and really annoying. They type where "have your tried restarting your computer" style of answers. Well, of course, I went through all the basics before contacting them. Duh, but I suppose not everyone does. Otherwise, it would be a 10. The last year has shown a marked improvement in the support responses however.
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In-Person Training
Chargezoom
No answers on this topic
Xero
The format was great; someone was there to ask questions or help if you were stuck.
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Online Training
Chargezoom
No answers on this topic
Xero
All of Xero's training is online and available for anyone (business owner or accountants) to learn and become experts in their system. There is a range of content from product training to real world webinars from their partners. Xero is beautiful accounting software and their training is the same.
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Implementation Rating
Chargezoom
No answers on this topic
Xero
If it can be done, time the implementation near a new fiscal year so you can start clean. Otherwise, you have to go back and do historical data from the beginning of the fiscal year, which can be brain draining.
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Alternatives Considered
Chargezoom
Select Chargezoom because it is of great help in my organization for helping us to know the critical data elements, data risks, compliance and quality classification and organization easily and securely all data with confidential tracking with wonderful plans that motivate users to move forward and obtain great results from start to finish.
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Xero
Each of the products I listed had their own list of drawbacks, but the one thing they all had in common, which was right on top of that list of drawbacks, was ease of use. I struggled to get myself accustomed to each system and struggled, but when it came to getting a client to even try and use it was when the true struggle started. Just found it easier to make use of Xero from the very beginning.
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Scalability
Chargezoom
No answers on this topic
Xero
I have yet to fully stress test the product given the size of the company where I am using it. I am sure as we scale to more customers, more vendors and more reporting requirements, I will have a better understanding of what it is capable of in terms of bandwidth and processing
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Return on Investment
Chargezoom
  • Chargezoom is a service that solves data challenges, allowing data to be discovered safely and easily. It is a platform that works perfectly, adjusting to any need, it is flexible, easy to configure and the results it offers are wonderful.
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Xero
  • Xero is a basic accounting system that performs basic accounting tasks easily and accurately. For that, it provides a positive impact on our day to day accounting operations.
  • Because of Xero's basic structure, I feel it lacks some of the sophistication that some users want and need. The ability to create unique custom reports would enhance the impact Xero would have on meeting business objectives by providing current and useful accounting information.
  • In my opinion, Xero's lack of focus on their customers - their users - is a real issue with me. In my opinion, those of us that are in the trenches that work with the system on a daily basis have to deal with the shortcomings of the system with the knowledge that Xero support refuses to address the operational issues that make their user's lives difficult. I feel if Xero would focus on truly making their software better from a users point of view, it has the potential to be a great system.
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ScreenShots

Xero Screenshots

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