Different from the systems I've used before, but definitely a step foward

In my current organisation, we work together with an outsourced accounting service provider to fulfill financial accounting, financial reporting, budgeting, forecasting as well as tax compliance functions.

Xero is used by both my organisation (in more of a review and analysis capacity) and the accounting service provider (in more of a processing and reporting capacity).

Xero is the first cloud-based accounting software I've used, so the flexibility and mobility this model provided is a step up from the previous desktop or server-based accounting software and ERPs that I've used.

It is also relatively straightforward to use and the controls and user interface are less intimidating than the ones I've used in previous organisations.

As many of the accounting and accounting-adjacent tasks (e.g. claims submission and processing) are done over apps and other cloud-based software, Xero's wide range of APIs and collaborations with other vendors in the region helps us to build our tech stack with less worries about compatibility.

One clear example was the integration between Xero and our current reporting/consolidation software (Calxa). To move both accounting and reporting data from legacy systems (desktop accounting software + Excel) to both of them was a game changer.

We were able to move to an outsourced accounting service provider, which allowed us to save us on full-time accounting personnel costs.

It has also improved accounting transparency as management is able to generate reports and review details in a more convenient DIY manner.

The integration and synchronisation with Calxa has also helped to make preparing the consolidated group reports more efficient.