Chat2Desk vs. Soffront CRM
Chat2Desk vs. Soffront CRM
Product | Rating | Most Used By | Product Summary | Starting Price |
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Chat2Desk | Mid-Size Companies (51-1,000 employees) | Chat2Desk is an omnichannel helpdesk platform for sales and customer support via messengers. Connect WhatsApp Business API, Telegram, Facebook Messenger, Viber or widget with online chat to support clients 24/7. Chat2Desk differentiators Helpdesk tools: Select role: operator/admin/supervisor; Dashboards with reports; Fast chat… | N/A | |
Soffront CRM | Enterprise companies (1,001+ employees) | Soffront offers Soffront CRM Software for Sales, Marketing and Service, which the vendor says is a comprehensive, yet user-friendly platform. All submitted, assigned and resolved cases are tracked within a customizable dashboard. Customer support ticket submissions are automatically routed to the most knowledgeable reps, ensuring the best support. Service Level Agreement (or SLA) Alerts make sure support never falls below committed levels of service. According to the vendor, the product… | $20 per month |
Chat2Desk | Soffront CRM | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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More Pricing Information |
Chat2Desk | Soffront CRM | |
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Top Cons |
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Sales Force Automation |
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Customer Service & Support |
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Marketing Automation |
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CRM Project Management |
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CRM Reporting & Analytics |
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Customization |
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Security |
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Social CRM |
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Platform |
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Chat2Desk | Soffront CRM | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Salesmate Score 9.8 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Creatio Score 9.1 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | Creatio Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Chat2Desk | Soffront CRM | |
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Likelihood to Recommend | - (0 ratings) | 7.0 (2 ratings) |
Usability | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 7.0 (1 ratings) |
Chat2Desk | Soffront CRM | |
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Likelihood to Recommend | Chat2Desk No answers on this topic | Soffront |
Pros | Chat2Desk No answers on this topic | Soffront |
Cons | Chat2Desk No answers on this topic | Soffront |
Usability | Chat2Desk No answers on this topic | Soffront |
Support Rating | Chat2Desk No answers on this topic | Soffront |
Alternatives Considered | Chat2Desk No answers on this topic | Soffront |
Return on Investment | Chat2Desk No answers on this topic | Soffront |
ScreenShots | Chat2Desk Screenshots | Soffront CRM Screenshots |