Chat2Desk

Chat2Desk is an omnichannel helpdesk platform for sales and customer support via messengers. Connect WhatsApp Business API, Telegram, Facebook Messenger, Viber or widget with online chat to support clients 24/7.

Chat2Desk differentiators

Helpdesk tools:

• Select role: operator/admin/supervisor;
• Dashboards with reports;
• Fast chat transfer;
• Automatization: chat bots, scripts, auto replies, templates, tags and macros;
• Mobile app to support customers;
• Integration with CRM;
• Self-service menu for clients.

Marketing tools:

• Sales funnels;
• Integration with analytics systems;
• Widget with online chat on the website;
• Mini landings for smartphones.

The service offers 24/7 tech support, knowledge base, free 7-days trial and demo.