TrustRadius

Chatfuel

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chatfuel
Score 9.9 out of 10
N/A
Chatfuel headquartered in San Francisco provides their AI chatbot building tool for Facebook Messenger.
$15
per month
Pricing
Chatfuel
Editions & Modules
Pro
$15
per month
Free
Free
Premium
Contact sales team
Offerings
Pricing Offerings
Chatfuel
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
Chatfuel
Considered Both Products
Chatfuel
Jorge Guevara | TrustRadius Reviewer
Jorge Guevara
Lider Servicio a cliente
Chose Chatfuel
Both offer bot service to reply to messages from Facebook. The difference is that Chatfuel gives you the option of being able to create conversion funnels or fixed conversation changes.

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Chatfuel
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User Ratings
Chatfuel
Likelihood to Recommend
9.0
(3 ratings)
Support Rating
7.7
(3 ratings)
User Testimonials
Chatfuel
Likelihood to Recommend
Chatfuel
Chatfuel is great for a small team looking to easily implement and set up Facebook chatbots for their clients for ease of community management, etc. Chatfuel is not necessarily meant for large scale operations that require complex workflows and chatbot requirements, it is limited to Facebook Messenger and is not 100% intuitive in this regard.
Verified User
Anonymous
Read full review
Pros
Chatfuel
  • Easy to use without experience
  • Cost vs. benefit ratio very good
  • Integrations possible through API
  • Conversion funnels can be created
Jorge Guevara | TrustRadius Reviewer
Jorge Guevara
Lider Servicio a cliente
Read full review
Cons
Chatfuel
  • Setting it up is time-consuming.
Verified User
Anonymous
Read full review
Support Rating
Chatfuel
I haven't dealt with the support channel, so I cannot provide a full review for this
Verified User
Anonymous
Read full review
Alternatives Considered
Chatfuel
Both offer bot service to reply to messages from Facebook. The difference is that Chatfuel gives you the option of being able to create conversion funnels or fixed conversation changes.
Connecting to our API is free from Chatfuel and integration with other providers has an additional cost.
AIVO has no option to create conversation flows if not through keywords.
Jorge Guevara | TrustRadius Reviewer
Jorge Guevara
Lider Servicio a cliente
Read full review
Return on Investment
Chatfuel
  • It helped overall with visitor engagement.
Verified User
Anonymous
Read full review
ScreenShots